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AvePoint Cloud Backup vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
12th
Ranking in SaaS Backup
3rd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
15th
Ranking in SaaS Backup
9th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (11th)
 

Mindshare comparison

As of January 2025, in the SaaS Backup category, the mindshare of AvePoint Cloud Backup is 9.5%, down from 10.2% compared to the previous year. The mindshare of Druva Phoenix is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Robert Hedblom - PeerSpot reviewer
Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments
The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.
Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is super easy."
"The most valuable features are the email backup and the SharePoint backup."
"It is the only product in the market that offers platform backup."
"The recovery options in Microsoft 365 are not adequate and it does not help to recover data from the recycle bin that is older than 90 days. The solution has made us more efficient and helps to recover data that is older than 90 days."
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The backup and recovery functionalities of the product are very useful."
"The product's initial setup phase was super easy."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The initial setup was very straightforward."
"Druva Phoenix is easy to use and easy to start with."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
 

Cons

"It is not a traditional restore process and it is somewhat limited in what we can do."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"It is challenging for small or medium-sized businesses to purchase it."
"The configuration could be made easier."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"The restoration could be faster."
"The product's price is an area of concern where improvements are required."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"The product's pricing needs to be improved."
 

Pricing and Cost Advice

"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"I would say that the pricing policy of the product is flexible and good."
"I am not sure, but I believe that the cost is $7 USD per user."
"The platform is more expensive than other vendors."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"It costs a little bit more than other competitors in the market."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
10%
Financial Services Firm
8%
Government
5%
Computer Software Company
21%
Financial Services Firm
6%
Healthcare Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.
What is your primary use case for Druva Phoenix?
We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.
 

Also Known As

No data available
CloudRanger
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about AvePoint Cloud Backup vs. Druva Phoenix and other solutions. Updated: January 2025.
831,997 professionals have used our research since 2012.