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Druva Phoenix vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
29th
Ranking in SaaS Backup
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
24th
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (16th)
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Druva inSync is 2.8%, down from 4.4% compared to the previous year. The mindshare of Druva Phoenix is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync2.8%
Druva Phoenix2.0%
Other95.2%
SaaS Backup
 

Featured Reviews

reviewer2839371 - PeerSpot reviewer
Assistant Consultant at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
ZubeenAhmad - PeerSpot reviewer
Tam Adobe at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is it is available on the cloud, so I do not need to make a firewall. Second, the backup speed is outstanding. The third thing is that the section policy is very good and gives you a lot of flexibility and granularity regarding what you need to back up."
"If anybody is looking for a cost-effective and effective data backup and restoration solution, please go with Druva inSync."
"The most valuable feature about Druva is that it is 100% based in the cloud, scans the backups for ransomware, has a security element, includes unlimited uploads and downloads in the price, provides a granular approach to backup and restores so that customers can retrieve individual files, is incredibly fast, and dedupes all your data and only charges you for the amount of data that's been deduped as opposed to what it originally sees."
"Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the system, configure it, perform day-to-day monitoring tasks, and check for any issues or configurations needed. Overall, it's a simple and easy-to-use tool with a high-speed and straightforward interface for management."
"It is simple to implement and use. It's very flexible."
"The recovery aspect of the solution is its most valuable feature."
"We get control over authentication policies and create an agentless backup by generating a token for that."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"The solution is great for companies that need backup capabilities."
"The initial setup was very straightforward."
"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."
"We chose the best one that works for us which was Druva Phoenix."
 

Cons

"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."
"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"The current procedure for data encryption is not as straightforward"
"The solution takes a lot of time during restoration."
"The support team generally needs to be more proactive with technical and general suggestions."
"I have faced some challenges with these integrations."
"Auto registration of non-domain machines is missing, as registration is a manual process of creating a key and adding it to the client."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"The product's pricing needs to be improved."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
 

Pricing and Cost Advice

"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"The pricing is good."
"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The price is quite good, It's approximately $4000.00 per user for one year."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"Once you decide to go with this product the cost can be worked out with the vendor."
"The product is fairly priced, I would rate its pricing five out of ten."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"I assume clients use Druva Phoenix because it is cheaper than other products."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Computer Software Company
11%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

inSync
CloudRanger
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Druva Phoenix vs. Druva inSync and other solutions. Updated: June 2026.
903,147 professionals have used our research since 2012.