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Druva Phoenix vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
29th
Ranking in SaaS Backup
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
24th
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (16th)
 

Mindshare comparison

As of July 2026, in the SaaS Backup category, the mindshare of Druva inSync is 2.8%, down from 4.4% compared to the previous year. The mindshare of Druva Phoenix is 2.0%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync2.8%
Druva Phoenix2.0%
Other95.2%
SaaS Backup
 

Featured Reviews

reviewer2839371 - PeerSpot reviewer
Assistant Consultant at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the data is well encrypted. In addition, the data is split into pieces so that if an endpoint is attacked or compromised with any kind of ransomware, the compromised machine can be relocated or restored. All the data that was previously backed up can be restored from the cloud. It has a lot of security features. Druva currently offers only the cloud version on AWS. Being a cloud solution, Druva goes by a lot of security compliances and provides a security portfolio. People are very skeptical of the data security in cloud solutions, and Druva has given consideration to that. It has some good geo-location features. If a machine is lost, when the machine is switched on and connected to the internet, that machine can be geo-located and tracked. It also has got the geo-wipeout feature. If someone tries to take out the data from a lost machine, they won't be able to do that. The moment an IT admin comes to know that the machine is no longer with a user, he or she can auto-run the geo-wipeout feature so that the data cannot be read by any third party. Duality replication is a unique thing about this solution. Everybody's data is not backed up if the data is common. Similar data is not backed up from other machines. The data backup also happens very smoothly. The bandwidth choking is very less. When the data is getting backed up, the users do not even get to know. There is no impact even when the users are not using high-speed bandwidth."
"We get control over authentication policies and create an agentless backup by generating a token for that."
"The recovery aspect of the solution is its most valuable feature, and requiring very little effort for implementation as well as the simplicity of configuration are all very useful."
"On a scale of 1-10, I rate this solution a 10."
"The recovery aspect of the solution is its most valuable feature."
"The most valuable feature about Druva is that it is 100% based in the cloud, scans the backups for ransomware, has a security element, includes unlimited uploads and downloads in the price, provides a granular approach to backup and restores so that customers can retrieve individual files, is incredibly fast, and dedupes all your data and only charges you for the amount of data that's been deduped as opposed to what it originally sees."
"Druva is offered as a service so that we can access it from any enterprise-based browser or URL. We also have a single sign-on, which allows me to log in securely. Hence, I can easily access the system, configure it, perform day-to-day monitoring tasks, and check for any issues or configurations needed. Overall, it's a simple and easy-to-use tool with a high-speed and straightforward interface for management."
"The way they handle the backups is pretty good."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"We chose the best one that works for us which was Druva Phoenix."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."
"Druva Phoenix is easy to use and easy to start with."
 

Cons

"One functionality I would like is the ability to manage multiple Office 365 tenants from a single console."
"If I could have an accelerator or something to back up the solution on the cloud, that would be helpful. Also, it would be helpful if the accelerator could give me a buffer of a couple of days for any kind of immediate recovery on an offsite."
"The product needs to improve its support."
"Druva inSync is very high in price. A general customer cannot afford this solution. Even if the product is good, people cannot afford such a high cost just for taking the backup. This is a recurring investment, and the customers have to pay for it every year. Druva is also yet to develop the channel and the channel or partner commitment."
"I would like to see security improved in the next release."
"Auto registration of non-domain machines is missing, as registration is a manual process of creating a key and adding it to the client."
"The user quota is an area that needs to be improved."
"The one area that needs to improve is the pricing."
"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The product's pricing needs to be improved."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
 

Pricing and Cost Advice

"I would rate the pricing a seven out of ten, with one being very cheap and ten being very expensive."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The pricing is good."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"The price is quite good, It's approximately $4000.00 per user for one year."
"Once you decide to go with this product the cost can be worked out with the vendor."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

inSync
CloudRanger
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Druva Phoenix vs. Druva inSync and other solutions. Updated: June 2026.
906,829 professionals have used our research since 2012.