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Druva Phoenix vs Druva inSync comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Druva inSync
Ranking in Cloud Backup
31st
Ranking in SaaS Backup
12th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Druva Phoenix
Ranking in Cloud Backup
23rd
Ranking in SaaS Backup
13th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
10
Ranking in other categories
Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (16th)
 

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of Druva inSync is 2.7%, down from 4.5% compared to the previous year. The mindshare of Druva Phoenix is 2.0%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Druva inSync2.7%
Druva Phoenix2.0%
Other95.3%
SaaS Backup
 

Featured Reviews

reviewer2839371 - PeerSpot reviewer
Assistant Consultant at a tech services company with 11-50 employees
Single item recovery has transformed mailbox backups and now provides faster, precise restores
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that would be an added feature. The restoration of notes is a limitation. Druva inSync is not capable of restoring notes. If users have something saved in notes, Druva inSync will not be able to restore it. If it could enhance the capability to restore notes, that would also be helpful. If it were to enable chatbot functionality and by just saying to the chatbot to restore a mailbox or restore an item to the mailbox, that would enhance productivity. There is some limitation of restoration for certain folders. If those could be fixed, it would be a perfect product.
ZubeenAhmad - PeerSpot reviewer
Sales Support Associate at Murdoch Webster
Cloud backup has reduced storage costs and now delivers fast, reliable data recovery
My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main benefit of this solution is that it automatically scans the files for ransomware after the backup is complete."
"The recovery aspect of the solution is its most valuable feature."
"The way they handle the backups is pretty good."
"The tool has good features. The backup is also accurate."
"If anybody is looking for a cost-effective and effective data backup and restoration solution, please go with Druva inSync."
"It has a straightforward installation."
"Druva allows us to be secure in knowing our clients are backed up."
"The recovery aspect of the solution is its most valuable feature, and requiring very little effort for implementation as well as the simplicity of configuration are all very useful."
"Druva Phoenix provides a return on investment and operational cost reductions after implementation."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Druva Phoenix is easy to use and easy to start with."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The initial setup was very straightforward."
"We chose the best one that works for us which was Druva Phoenix."
 

Cons

"To make Druva inSync better, they can implement additional DLP."
"The solution takes a lot of time during restoration."
"It would be good if bare metal backups were possible."
"I have faced some challenges with these integrations."
"The backup time is very poor. The backup runs continuously. It goes on from morning till night. The system performance also becomes very poor when Druva inSync is running."
"The user quota is an area that needs to be improved."
"The one area that needs to improve is the pricing."
"The speed could be better."
"Druva Phoenix could be improved if they provided bare metal recovery for physical servers, which would be beneficial for server deployment."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"The product's pricing needs to be improved."
"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."
"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
 

Pricing and Cost Advice

"Out of all the solutions we evaluated, Druva inSync was the most affordable."
"The pricing is thirty-five dollars per year or three dollars per month per user."
"The pricing of Druva inSync is very high as compared to other cloud backup solutions."
"The price is quite good, It's approximately $4000.00 per user for one year."
"The product is fairly priced, I would rate its pricing five out of ten."
"It is an expensive product for the middle class or SMB customers in India. A lot of top-level big companies also cannot afford this solution. During the license period, one can download the entire data from the cloud without paying any additional cost. This way the data can be easily recreated from the stored data when a machine is lost or the data is compromised."
"The pricing is good."
"Once you decide to go with this product the cost can be worked out with the vendor."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
7%
Financial Services Firm
11%
Computer Software Company
10%
Construction Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Druva inSync?
From my perspective, Druva inSync is reasonably priced. I am quite satisfied with the licensing cost.
What needs improvement with Druva inSync?
Druva inSync can improve if we can integrate a chatbot. Instead of going through the portal, if there were a chatbot and we could restore mailboxes and groups by chatting with the chatbot, that wou...
What is your primary use case for Druva inSync?
I am using Druva inSync for taking backup of our mailboxes, our Teams, groups, Teams channels, SharePoint, and OneDrive. We are using it for taking our M365 backups. Druva inSync is providing singl...
What needs improvement with Druva Phoenix?
While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...
What is your primary use case for Druva Phoenix?
Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...
What advice do you have for others considering Druva Phoenix?
Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...
 

Also Known As

inSync
CloudRanger
 

Overview

 

Sample Customers

TRC Companies, Inc., ANDRITZ, Inc., Allergan, Plc, ServiceNow, Live Nation, Shire, DHL, Leidos, NASA, UC Berkeley, Leica, Hatco Corporation, Flex, Enphase.
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Find out what your peers are saying about Druva Phoenix vs. Druva inSync and other solutions. Updated: June 2026.
907,768 professionals have used our research since 2012.