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Dell PowerProtect Data Manager vs Druva Phoenix comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Backup and Recovery (13th), Deduplication Software (7th)
Druva Phoenix
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
7
Ranking in other categories
Cloud Backup (16th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (11th), SaaS Backup (9th)
 

Featured Reviews

PAUL WAMBULWA - PeerSpot reviewer
Users benefit from interactive features and comprehensive reporting
The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not align well with the customer's availability. Expediting the scheduling of calls and feedback would be beneficial to my interaction with clients.
Ratnodeep Roy - PeerSpot reviewer
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"The deduplication is the most valuable feature because it helps to control the overhead."
"The solution adequately handles data storage."
"I love that it has an interactive GUI, and it is not complicated to use."
"The product's initial setup phase was easy."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Druva Phoenix is easy to use and easy to start with."
"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"The initial setup was very straightforward."
 

Cons

"When I raise a ticket, it sometimes takes a while to get a response."
"They should include a feature similar to S3 bucket."
"As a new product, there are some things that still need to improve a bit as it matures."
"The solution should enhance its user interface and make it more flexible."
"Management is difficult and it is hard to determine when things aren't working properly."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"A lot of improvement is required in Dell's first level of support."
"The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"The product's pricing needs to be improved."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
 

Pricing and Cost Advice

"The solution is more affordable than other vendors."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The product is offered at a very competitive price in the market."
"The solution is not less expensive than competitors but pricing deals are available."
"Dell PowerProtect Data Manager is not an expensive solution."
"I assume clients use Druva Phoenix because it is cheaper than other products."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
11%
Government
9%
Financial Services Firm
9%
Computer Software Company
21%
Comms Service Provider
7%
Financial Services Firm
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
The solution's cost depends on the storage. Currently, the pricing for Dell PowerProtect Data Manager is more flexible for customers. Dell PowerProtect Data Manager is not an expensive solution. On...
What needs improvement with Dell PowerProtect Data Manager?
The tool's scalability has certain shortcomings, making it an area where improvements are required. The market and technology-driven factors will let the market know of any requirements of the user...
What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.
What is your primary use case for Druva Phoenix?
We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.
 

Also Known As

PowerProtect, Dell EMC PowerProtect
CloudRanger
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
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