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Druva Phoenix vs Keepit comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Druva Phoenix
Ranking in SaaS Backup
9th
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
Cloud Backup (15th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (10th)
Keepit
Ranking in SaaS Backup
10th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the SaaS Backup category, the mindshare of Druva Phoenix is 1.8%, down from 2.6% compared to the previous year. The mindshare of Keepit is 4.8%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup
 

Featured Reviews

Ratnodeep Roy - PeerSpot reviewer
Jun 18, 2024
Patch-based system, offers network flexibility but Logs are not very informative for regular users
The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well. A lot of people are looking for ransomware scans, but Druva doesn't support them. Veeam barely supports them over Azure Virtual Machines. It doesn't support Linux Virtual Machines. NetApp and Commvault don't have such features. Acronis is also limited. In Azure, you have Azure Defender, but that works extensively on cloud storage, not on the servers. So, backup companies like Druva need to work a lot on ransomware protection and detection. These companies need to work a lot on ransomware detection, protection and more. Ransomware protection doesn't work in this hash-based transfer mirroring. If I only have to find this hash and feed it to the Druva end. It's sometimes not possible. It will struggle when the workloads are more than a hundred machines. It's not possible to find the hash of each file and provide it to Druva. So, this needs to be fully automated. If I were scanning with some technology, maybe signature-based scanning, behavioral-based, or keyword-based scanning. I can put this FHA, maybe SIEMs as well. But Druva is very limited. It's already in an active stage. I don't like that they don't extend all the features to all the workloads. These features are minimal compared to those of its competitors. For instance, I have one customer who was looking for Druva, but since they have Azure machines, they couldn't find a way to restore a particular file. Druva doesn't provide Azure virtual machine single file restore. It doesn't make sense to build a product and then it doesn't support it. Customers really struggle. Some customers tried Druva so that they don't have to think about setting up a separate network, but Druva is making things critical by not providing all the things at once and gradually releasing them. It's been more than six months or one year since they started their virtual machines, but there is no single file restore. Every time you have to restore the VM, and then from there, you can get the file. Why would people go with Druva if they have to manage backup machines? Nowadays, backup product companies need to be aggressive and adopt themselves in this highly changing world of AI and ML.
PL
Nov 25, 2022
Flexible, good data protection, responsive and knowledgeable technical support
They definitely need to improve their reporting. Their dashboard is good. It can always be improved, but for now, it's really simple: you see what works and what doesn't. However, once you get into the enterprise space, you want to make sure that your dashboard has additional, reporting possibilities. You will want more customization and more options available. Because if you move into the enterprise-class space in the financial industry, they will want to know regulations, where the data is held, and how long the retention periods are by marketing group and per type of data. You want to have hooks into the data types, which Keepit doesn't have now, but I'm sure it will soon.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Druva Phoenix are the simple portal to log in and flexibility."
"It's patch-based, so you don't have to bother about the backup server or the repository."
"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"The initial setup was very straightforward."
"I found the cost-effectiveness of Druva Phoenix to be its most valuable feature, especially when compared to on-premises backup solutions."
"Druva Phoenix is easy to use and easy to start with."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The most valuable feature of this solution is definitely its pricing point. Invoicing is simple. It is one price that includes both licensing and retention requirements, which is rare in today's market. That, I believe, is a significant differentiation for them."
 

Cons

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."
"There is room for improvement in the reporting aspect of Druva Phoenix."
"Druva Phoenix should include a few reporting features that it doesn't provide currently."
"The product's pricing needs to be improved."
"The ransomware features are limited in Druva. There's a lot of improvement needed. It should extend to Nutanix and Hyper-V. It should extend to Azure as well."
"They definitely need to improve their reporting."
 

Pricing and Cost Advice

"I assume clients use Druva Phoenix because it is cheaper than other products."
"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."
"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."
"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."
"I believe the MSRP is around $5 or $6 USD per person, per month, and per seat."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Retailer
7%
Comms Service Provider
6%
Financial Services Firm
6%
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Druva Phoenix?
Druva Phoenix is easy to use and easy to start with.
What needs improvement with Druva Phoenix?
The product's pricing needs to be improved. Including more flexible feature sets such as options for sending secondary backups to different locations would be beneficial.
What is your primary use case for Druva Phoenix?
We utilized the product to modernize backup as a service, eliminating the need for extensive hardware and ensuring data is securely backed off-site.
What do you like most about Keepit?
The most valuable feature of this solution is definitely its pricing point. Invoicing is simple. It is one price that includes both licensing and retention requirements, which is rare in today's m...
What is your experience regarding pricing and costs for Keepit?
I believe the MSRP is around $5 or $6 USD per person, per month, and per seat.
What needs improvement with Keepit?
They definitely need to improve their reporting. Their dashboard is good. It can always be improved, but for now, it's really simple: you see what works and what doesn't. However, once you get into...
 

Comparisons

 

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Overview

 

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation
Basisbank, Orifarm, Roskilde Technical College, CO-RO Group, Bragi, Pilgrim A/S, Konventum
Find out what your peers are saying about Commvault, Veeam Software, AvePoint and others in SaaS Backup. Updated: October 2024.
814,763 professionals have used our research since 2012.