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AWS Auto Scaling vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Auto Scaling
Ranking in Application Performance Monitoring (APM) and Observability
15th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
21
Ranking in other categories
No ranking in other categories
OpenText Real User Monitoring
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Average Rating
6.6
Reviews Sentiment
6.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS Auto Scaling is 0.1%, up from 0.1% compared to the previous year. The mindshare of OpenText Real User Monitoring is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mbula Mboma - PeerSpot reviewer
Boosts deployment efficiency with seamless automatic scaling capabilities
My primary use case for Auto Scaling is mainly to deploy applications at scale Auto Scaling has made the deployment of applications more efficient, allowing us to manage traffic and maintain performance as user counts increase. Auto Scaling is a cool feature that works well and its automatic…
Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It efficiently handles traffic, ensuring we are not running expenses and the infrastructure is strong enough to handle the load."
"The product provides self-healing features."
"Our internal business applications are hosted in AWS Auto Scaling."
"AWS Auto Scaling is very good for managing traffic and creating new instances when necessary."
"It is a stable platform."
"The most valuable feature of the solution is that it scales automatically without manual intervention based on the metrics we provide."
"The solution helps optimize the cost of the AWS environment."
"Auto Scaling is a cool feature that works well and its automatic scaling capabilities are very useful."
"The most valuable feature is application performance monitoring."
"Real User Monitor has improved our productivity."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"It offers near-real-time analytics, which is helpful."
"It is a good product."
"Very easy to implement."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The reporting feature is good for us."
 

Cons

"It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time."
"The billing and cost optimization of the solution could be improved."
"It requires a downtime before deploying the Auto Scaling group."
"The product’s pricing needs improvement."
"The only area of improvement is the speed at which servers are launched. When cleaning up to six servers at a time, it can take up to 15 to 20 minutes to launch new servers."
"Setting up the configuration involves too much work for the cloud engineer."
"The solution must improve automation."
"AWS Auto Scaling's documentation could be better."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"Some issues with login errors."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"This technology is considered to be older."
"We would like to see support for non-Windows environments."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
 

Pricing and Cost Advice

"The product is expensive."
"The product has moderate pricing."
"AWS Auto Scaling's price is high."
"AWS Auto Scaling is a cheap solution."
"AWS Auto Scaling is an expensive solution."
"The pricing is good. I have not had any customers that have complained about the price."
"AWS Auto Scaling is a pay-per-use and pay-as-you-use service."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Not expensive."
"If I compare with other vendors, other vendors are more expensive"
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
28%
Manufacturing Company
14%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Auto Scaling?
The tool's most valuable feature is vertical auto-scaling, which is easy to use. However, most companies now prefer horizontal scaling. I set up the health check integration to monitor CPU usage. W...
What is your experience regarding pricing and costs for AWS Auto Scaling?
The pricing of Auto Scaling is medium range, neither high nor low.
What needs improvement with AWS Auto Scaling?
It is sometimes very critical to deploy on AWS since some servers are already running in the background. There are challenges for employees on how to deploy at a given time. It requires a downtime ...
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There needs to be more development in this area, as the support and the number of peop...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, f...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the vendor accordingly. I'd rate the solution nine out of ten.
 

Also Known As

AWS Auto-Scaling
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Avea, Maccabi Healthcare Services, TEB
Find out what your peers are saying about AWS Auto Scaling vs. OpenText Real User Monitoring and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.