Veeam Backup for Microsoft 365 and AWS Backup both operate in the data protection and recovery category. Veeam has the upper hand in granular restoration and user-friendliness, while AWS shines in integration and scalability.
Features: Veeam Backup for Microsoft 365 excels in granular restoration, allowing for selective recovery of individual mailboxes and items. It is praised for its simplicity and ease of use, making it ideal for complex recovery tasks. AWS Backup provides seamless integration with AWS services, offering a cloud-native backup solution with features like auto-scaling, and time efficiency in setup. Its simple approach to complex problems through tagging and rule-setting is valuable for efficient backup management.
Room for Improvement: Veeam requires enhancements in backup granularity for SharePoint folders and a more affordable pricing model. There is a need for better integration with diverse services and streamlined implementation. AWS Backup needs improvements in database backup capabilities, hybrid cloud support, and more robust reporting features. Users also seek enhancements in user-friendliness and reduced complexity in both solutions.
Ease of Deployment and Customer Service: Veeam Backup for Microsoft 365 offers robust technical support and supports various deployment models, including on-premises, hybrid, and cloud environments, though it can be complex in hybrid setups. AWS Backup, being cloud-focused, is noted for its simplicity but offers limited support compared to Veeam, with users valuing its cloud-native capabilities despite management difficulties in hybrid environments.
Pricing and ROI: Veeam Backup for Microsoft 365 is viewed as cost-effective but has perceptions of licensing complexities. Its ROI is high due to data protection and operational efficiencies. AWS Backup offers affordability and predictability with a pay-as-you-go model, presenting good value especially for cloud-centric users without licensing fees. AWS pricing simplicity is often preferred.
Veeam is a good investment in general.
The customer service is top-notch, rated ten out of ten.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
AWS Backup is very stable, rating nine out of ten.
I have not faced any issues impacting my operations or my customers' operations.
Currently, it only includes around ten services, while AWS offers over three hundred plus services.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
If one administrator wants to delete something in 365, another admin must approve it.
AWS Backup has a moderate cost, rated at two or three out of ten regarding pricing.
The ability to maintain all backups via one service simplifies compliance with regulations such as NIST, PCI DSS, and HIPAA.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
AWS Backup is a fully managed backup service that makes it easy to centralize and automate the backup of data across AWS services. With AWS Backup, you can create backup policies, define backup schedules, and manage backups across multiple AWS accounts and regions from a single console. It supports a wide range of AWS services, including Amazon EBS volumes, Amazon RDS databases, Amazon DynamoDB tables, Amazon EFS file systems, and more.
AWS Backup provides a simple and cost-effective solution for protecting your data and ensuring business continuity. It offers features like cross-region replication, incremental backups, and point-in-time recovery. With AWS Backup, you can easily restore your data to any point in time and recover from accidental deletions or data corruption.
It also provides a centralized view of your backup activity, allowing you to monitor and manage backups across your entire AWS infrastructure. AWS Backup is designed to be highly durable and secure, with data encrypted at rest and in transit. It integrates with AWS Identity and Access Management (IAM) for fine-grained access control and supports compliance with various industry standards and regulations.
Veeam® Backup for Microsoft 365 aims to eliminate the risk of losing access and control over Microsoft 365 data including Exchange Online, SharePoint Online, OneDrive for Business and Microsoft Teams – so that data is always protected and accessible. Veeam can securely backup Microsoft 365 to any location, including on premises, a hyperscale cloud, or a service provider and:
NEW in Version 7: Advanced monitoring and reporting through an integration with Veeam ONE v12. This is available as a separate installation and comes at no additional cost to Veeam Backup for Microsoft 365 customers. V7 also includes: Backup copy between ANY object storage systems with immutability for ransomware protection, and Microsoft Teams support for self-service restores via the Restore Portal.
The vendor offers a 30-day trial and a demo on Microsoft 365 backup.
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