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AWS Direct Connect vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Room For Improvement

No sentiment score available
No sentiment score available
AWS Direct Connect needs enhanced configuration, clear terminology, improved stability, security, and better awareness of benefits for users.
Sentiment score
4.8
Prisma Access requires better third-party integration, support, interface, pricing, and compatibility, with enhanced machine learning and technical support.
Hosting it in the cloud can mitigate these issues by allowing connection through the nearest Palo Alto or Prisma Cloud regional hub.
 

Scalability Issues

No sentiment score available
Sentiment score
6.5
AWS Direct Connect is highly scalable, effectively meeting diverse organizational needs, from small users to large enterprises.
Sentiment score
7.7
Prisma Access efficiently scales for varied users with easy licensing, supporting global enterprises and flexible growth without new hardware.
To scale, one would need to upgrade or acquire more hardware.
 

Stability Issues

No sentiment score available
Sentiment score
8.5
AWS Direct Connect is stable with high availability, despite minor glitches during upgrades, rated nine for stability by users.
Sentiment score
8.0
Prisma Access is highly rated for stability and performance, despite minor configuration delays and occasional bugs.
GlobalProtect is a satisfying solution, and the product is robust without major stability issues.
 

Valuable Features

No sentiment score available
Sentiment score
8.6
AWS Direct Connect offers secure, low-latency, scalable connections, appreciated for easy migration and robust performance without VPN requirements.
Sentiment score
8.5
Prisma Access offers robust security, zero-trust, seamless access, easy management, and app protection with DLP, WildFire, and Cortex integration.
GlobalProtect has been beneficial for its cloud security capabilities, which are vital as businesses seek hybrid options and need to support remote workers while addressing latency issues.
 

Customer Service

No sentiment score available
No sentiment score available
Sentiment score
7.3
Palo Alto Networks' Prisma Access support is knowledgeable and friendly, though users note occasional delays in response times.
We rarely need to contact support due to having a strong internal team and a robust product.
 

Setup Cost

No sentiment score available
No sentiment score available
Sentiment score
5.5
Prisma Access offers comprehensive features and flexible licensing, considered costly but providing significant protection and technological benefits.
Pricing for Prisma Access and Prisma SD WAN is high due to the need for different hardware flavors like IONs.
 

Categories and Ranking

Netgate TNSR
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Ranking in Enterprise Infrastructure VPN
44th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Routers (10th)
AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
12th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
4th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
61
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of November 2024, in the Enterprise Infrastructure VPN category, the mindshare of Netgate TNSR is 0.2%, up from 0.0% compared to the previous year. The mindshare of AWS Direct Connect is 2.4%, down from 6.0% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer1642500 - PeerSpot reviewer
Good performance, stable, but price could be reduced
I am using Netgate TNSR for personal network security The solution has good performance. I have been using Netgate TNSR for approximately two years. The solution is stable. The scalability could improve. I have not needed to use technical support. The installation is very simple, all you…
RANJAN KUMAR - PeerSpot reviewer
Used to create a virtual interface and provides an encrypted connection over the internet
Sometimes, we face problems in creating a setup or installing AWS Direct Connect. We select a Direct Connect gateway, then create a Direct Connect gateway, then attach the gateway with the VPC, and create a customer gateway. Sometimes, it creates an issue, but we completely create and install the solution. I would recommend the solution to other users. AWS Direct Connect provides a dedicated physical network connection. After establishing a physical connection, we can create a virtual interface to connect to our virtual private cloud in AWS. We provide private network connectivity for accessing resources within our VPC. We can configure the solution to create a hybrid network that combines the private connectivity of AWS Direct Connect with the flexibility of a VPN connection. It is useful where redundancy and failover are critical. Overall, I rate the solution ten out of ten.
TejasJain - PeerSpot reviewer
Provides actionable insights, secures all applications, and has global coverage
It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
21%
Computer Software Company
18%
Manufacturing Company
8%
Government
5%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Netgate TNSR?
It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled.
What is your experience regarding pricing and costs for Netgate TNSR?
The product is very cost-effective and has no requirement for additional licenses. The setup is not easy. Users need ...
What is your primary use case for Netgate TNSR?
THe solution is used as a primary gateway with two lease lines of 450 Mbps total. Around 200 users are under it. Ther...
What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
I would like to see better traffic visibility and higher throughput security, especially for organizations that requi...
What is your primary use case for AWS Direct Connect?
We use Direct Connect to connect our cloud to on-premises data centers. We also used to use it for connecting multipl...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being ...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
The licensing cost of Prisma Access is calculated per unique user, with each user being able to connect up to eight d...
 

Also Known As

TNSR
No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

UCLA, COLUMBIA UNIVERSITY, shopify
Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about AWS Direct Connect vs. Prisma Access by Palo Alto Networks and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.