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AWS Identity and Access Management vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Omada Identity's high initial cost is offset by reduced maintenance costs, improved security, and process efficiency, but ROI measurement is challenging.
Sentiment score
7.6
AWS IAM boosts efficiency and productivity, saves costs, enhances scalability, and ensures security despite high costs and limited data.
Sentiment score
7.4
SailPoint Identity Security Cloud automates access, reduces costs, enhances security, boosts compliance, and offers ROI within 14-18 months.
I believe AWS provides significant ROI by reducing infrastructure costs and improving scalability and business agility.
AWS Identity and Access Management ensures security and allows for scalable application deployment.
It saves time by not requiring extensive manual setup.
 

Customer Service

Sentiment score
6.8
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
Sentiment score
5.8
AWS Identity and Access Management is intuitive, reducing the need for customer service, with users relying on forums and documentation.
Sentiment score
6.7
SailPoint Identity Security Cloud has strong support and knowledgeable staff but faces critiques for slow response times and costs.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Responses from AWS engineers aren't always direct, so when urgent issues occur, I manage them immediately and prioritize solutions.
The service is straightforward, and I haven't encountered much complexity.
We haven't needed to contact technical support as the IAM tool is intuitive and configured on our end.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
 

Scalability Issues

Sentiment score
7.6
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
Sentiment score
7.5
AWS Identity and Access Management is praised for scalability and adaptability, despite challenges with permissions and integration improvements.
Sentiment score
7.2
SailPoint excels in scalability and identity management for enterprises, though needs careful resource planning, especially on virtual platforms.
I implemented centralized and scalable solutions to improve larger setups.
The system's scalability could be enhanced to support larger organizations and better integrate with existing applications.
We can easily add multiple users and create new roles as needed, and changes are reflected immediately.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
Sentiment score
7.9
AWS Identity and Access Management is stable and reliable, providing efficient security despite occasional performance and interface change challenges.
Sentiment score
7.9
SailPoint Identity Security Cloud is praised for its reliable performance and stability, handling complex environments effectively with minimal issues.
It was initially tough to identify the cause, yet by simplifying user management and utilizing group roles, I have managed to solve these issues.
AWS Identity and Access Management is designed to keep networks secure by ensuring only authorized users can access necessary data.
AWS Identity and Access Management is very stable.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Room For Improvement

Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
Enhancing AWS IAM with a graphical interface, improved scalability, and predefined roles is needed for better user experience.
SailPoint Identity Security Cloud is costly with limited customization, challenging usability, and insufficient integration and support, needing feature improvements.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
AWS Identity and Access Management needs improvement in the prevention of unauthorized access to sensitive data and models.
The user activity tracking in AWS Identity and Access Management should be enhanced to provide detailed descriptions of user activities.
It would also be helpful to enhance features like Role-Based Access Control, auto-scaling, and the ability to handle higher user demands better.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
 

Setup Cost

Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
AWS Identity and Access Management is free, integrates with monthly billing, but some prefer Azure for cost-efficiency.
SailPoint Identity Security Cloud's pricing is high but valued for enterprise needs; smaller companies may find it less affordable.
They are lower than some of their competitors.
Initial setups do not require significant capital expenditures, making it advantageous for organizations to utilize AWS services.
Azure is often chosen for cost-efficiency.
While it offers good value for money, a reduction in costs would be appreciated by any organization.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Valuable Features

Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
AWS IAM provides robust security features and seamless integration for managing permissions, ensuring secure access and operational efficiency.
SailPoint Identity Security Cloud excels with a user-friendly interface, strong governance, customizable workflows, and robust integration for businesses.
Technically, the product does everything one would expect from an identity and access management platform.
The solution enables differentiation in tasks, such as managing cross-account access, setting service roles, and integrating corporate directories for temporary AWS access.
Its role-based access control enhances security by allowing me to assign specific permissions to users, which helps in managing access and maintaining cost control.
Specific permissions can be given to users, allowing tailored access to instances and S3 buckets.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (3rd)
AWS Identity and Access Man...
Ranking in Identity Management (IM)
10th
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in Identity Management (IM)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
70
Ranking in other categories
User Provisioning Software (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of April 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.3%, down from 3.4% compared to the previous year. The mindshare of AWS Identity and Access Management is 0.2%, up from 0.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 19.8%, up from 18.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Sudalai Raja - PeerSpot reviewer
Manages access permissions effectively with role-based control and MFA
One of the most valuable features is the ability to create IAM users and add them to specific user groups to manage access permissions at a group level. It also provides MFA, which adds an additional layer of security. The solution supports role-based access control, allowing specific roles to be attached to AWS services like EC2, enabling automatic access to resources such as S3 buckets.
Praveen Jalumuru - PeerSpot reviewer
Enhanced automation and AI-driven integration offer significant time savings
The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.
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Use our free recommendation engine to learn which Identity Management (IM) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
No data available
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What needs improvement with AWS Identity and Access Management?
I would like IAM ( /products/anaqua-iam-reviews ) roles to include pre-defined categories or roles. Currently, we can...
What is your primary use case for AWS Identity and Access Management?
Our primary use case for AWS Identity and Access Management ( /products/aws-identity-and-access-management-reviews ) ...
What advice do you have for others considering AWS Identity and Access Management?
I rate AWS Identity and Access Management ten out of ten. It effectively provides the necessary tools for secure and ...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
1. Amazon.com2. Adobe3. Accenture4. AT&T5. Bank of America6. Cisco Systems7. Coca-Cola8. Dell Technologies9. Equinix10. GE Healthcare11. Google12. Hewlett Packard Enterprise13. IBM14. Intel15. JPMorgan Chase16. Kroger17. LinkedIn18. Lockheed Martin19. Mastercard20. Microsoft21. Netflix22. Nike23. Oracle24. PayPal25. PwC26. SAP27. Siemens28. Spotify29. Tesla30. Toyota31. Visa32. Walmart33. World Bank
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about AWS Identity and Access Management vs. SailPoint Identity Security Cloud and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.