AWS Transfer for SFTP [EOL] vs IBM Sterling File Gateway comparison

"Being able to have the S3 files as storage is most valuable. We can use S3 as storage instead of an SFTP server or a machine."

"The solution offers good data recovery."

"The solution has helped with collaboration in our organization."

"I really like its offer of a system and business process that handles inbound and outbound transactions."

"The most valuable aspect is that it has good functionality."

"IBM Sterling File Gateway is user-friendly, allowing us to easily monitor and track file data."

"In IBM Sterling File Gateway, automation primarily involves schedulers, which significantly transfer daily generated claim files to the end user. We ensure that the directory and files are up to date, particularly those placed in specific directories by the source. Processing can stop if someonechanges the directory without updating it in the SFG partner profile. On the destination side, after setting up a partner file, we provide the end user with an MFT link, user ID, password, and a guide on uploading, downloading, and viewing files. Initially, we set up a primary password for them, and they can later change it to a preferred one for viewing their files. This process ensures smooth file handling, but miscommunication regarding directory changes can lead to issues."

"One feature that we appreciate or use for multiple customers is the routing channel."

"This product has been a leader in the field of secure file exchange."

"Scalability is fine."

"It also has good error-handling methods."

"The tool's UI should be pretty easy and straightforward. I would also like to see a simple audit report of the SFTP guest account that shows the amount of data transfers and security kind enabled."

"Its cost needs improvement. In addition, there could be a universal client that works on all desktops."

"Could be more automated, particularly for file transfers."

"IBM is advising not to use the IT translate anymore but this is going to be an extra cost to the customer to use the alternative."

"The solution should provide content or videos explaining to freshers how to configure it and what every field means."

"The admin console needs some work."

"We have issues with the stability of this solution, like server-down issues."

"Too many features; UI is not good."

"Whenever we enabled additional logging for the communication channel, the system used to have hiccups."

"I faced issues during stress testing."

"The API capabilities could be expanded to make integration more versatile."

"It's $249 per month per instance. It's not great; it's pretty pricey. We've got multiple users on that one instance. If we had to build it by hand, we would win on cost there, but obviously, there is effort and time. In terms of the additional costs, they do have some specific pricing, but for our use case, we don't end up going over $249. They do specify in their pricing what they're charging for."

"There are two types of customer licenses, an annual preview license, and an ELA-based license. I have found the solution is priced well. However, they need to review the pricing model because if you look at any other competitors, such as GlobalSCAPE, they do pricing based on the components and what you select. With this solution you have a monolithic application which you need to buy, there is no component level price discount."

"I do know that it's generally considered expensive, but it's also widely used across corporate organizations due to its robust protocol communication, secure file transfer capabilities, and integration features. Although there are other tools on the market, IBM Sterling File Gateway stands out for its unique options and cloud compatibility, which offers future benefits, particularly in avoiding data storage issues."

"It's reasonably priced at $800,000."

"The solution's pricing is reasonable."