AWS Transfer for SFTP [EOL] vs Kiteworks comparison

AWS Transfer for SFTP [EOL]

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Executive Summary

We performed a comparison between AWS Transfer for SFTP [EOL] and Kiteworks based on real PeerSpot user reviews.

Find out what your peers are saying about IBM, Fortra, Progress Software and others in Managed File Transfer (MFT).

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Managed File Transfer (MFT)

December 2024

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Transfer for SFTP [EOL]

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Kiteworks

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (11th), Email Security (23rd), Managed File Transfer (MFT) (9th), Content Collaboration Platforms (13th), Secure Email Gateway (SEG) (11th)

Featured Reviews

Kyle Titus

Chief Technology Officer at Revio

Always works, handles all types of load, and allows us to have S3 files as storage

Its cost needs improvement. In addition, there could be a universal client that works on all desktops. There could be client software that you use to connect to the server. Generally, AWS doesn't provide one for you, so you have to use either your CLI, maybe your SSH CLI, or use some kind of desktop solution. I had to find a desktop app from a third party to run this. Our clients also do the same everywhere else, so it would be nice if the SFTP Gateway solution came with a client that anyone could download on their Mac, Windows, or any other machine.

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Sukkanta Banerjee

Senior Software Engineer at Wipro Limited

Two-factor authentication and .ZIP format make large file transfers very secure

The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth. Also, only the .ZIP format is supported because it is a very secure mode of file transfer, and that is why it is recommended. It also has built-in antivirus, so if it detects any malware it will quarantine the file and it won't be delivered. This is really important to keep the service up and running in a proper and secure manner. With people working from home, the data needs to be checked to see what kind of data is being sent. It has a two-factor authentication mechanism. For example, if a person with a particular domain is using Kiteworks and sends a file to a party outside of his domain, that external party has to go through two-factor authentication. The receiver gets a link that takes them to the setup of a temporary account, which will be valid for three days. The recipient will also receive a customized password separately. Only after all these steps will they be able to access the file. That access is only available to a person with the mail ID to which the file was sent. In addition, admins can see who is sending sensitive content, what that content is, and to whom it is being sent, and can track emails. One week of good training will give a user complete knowledge for using the solution. The system is very easy to use. You just click on "Compose," attach a file, and send it. It's very easy compared to Outlook or Teams. It's quite simple, even for someone logging in for the first time. It is very smooth and easy to send files.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers good data recovery."

"Being able to have the S3 files as storage is most valuable. We can use S3 as storage instead of an SFTP server or a machine."

"The solution has helped with collaboration in our organization."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The solution can be used remotely; it's easy to upload and share files."

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"The solution removes the limitations with file attachment size that is found with regular email."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

More Kiteworks pros

Cons

"The tool's UI should be pretty easy and straightforward. I would also like to see a simple audit report of the SFTP guest account that shows the amount of data transfers and security kind enabled."

"Its cost needs improvement. In addition, there could be a universal client that works on all desktops."

"Could be more automated, particularly for file transfers."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"In my experience, their technical support can be a little slow."

"File location could be improved."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

More Kiteworks cons

Pricing and Cost Advice

"It's $249 per month per instance. It's not great; it's pretty pricey. We've got multiple users on that one instance. If we had to build it by hand, we would win on cost there, but obviously, there is effort and time. In terms of the additional costs, they do have some specific pricing, but for our use case, we don't end up going over $249. They do specify in their pricing what they're charging for."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The price of Kiteworks is reasonable."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

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Top Industries

By visitors reading reviews

Financial Services Firm

30%

Computer Software Company

11%

Government

Insurance Company

Government

14%

Financial Services Firm

13%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about AWS Transfer for SFTP?

The solution has helped with collaboration in our organization.

What needs improvement with AWS Transfer for SFTP?

The tool's UI should be pretty easy and straightforward. I would also like to see a simple audit report of the SFTP guest account that shows the amount of data transfers and security kind enabled.

What is your primary use case for AWS Transfer for SFTP?

We have integrations with third-party systems that unfortunately make use of a very old-school, file-based protocol. Instead of an API or HTTP-based protocol where you make a request to an endpoint...

What is Kiteworks?

Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...

What do you like most about Kiteworks?

The benefits that Kiteworks has provided to its customers in terms of data sovereignty.

What needs improvement with Kiteworks?

There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.

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Product Reports

Managed File Transfer (MFT)

December 2024

Download AWS Transfer for SFTP [EOL] product report

Download Kiteworks product report

January 2025

Also Known As

No data available

Accellion

Learn More

Amazon Web Services (AWS)

Overview

AWS Transfer for SFTP is a fully managed service that enables the transfer of files directly into and out of Amazon S3 using the Secure File Transfer Protocol (SFTP)—also known as Secure Shell (SSH) File Transfer Protocol.

Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

Sample Customers

Myriota, FINRA, Celgene, Kontor New Media, Belong, ThinkCX, BluTV

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL