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IBM Sterling File Gateway pros and cons

Vendor: IBM
3.9 out of 5
Badge Ranked 1
327 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

IBM Sterling File Gateway is highly configurable, eliminating the need for standalone scripting.
It serves as a centralized solution for all the different protocols.
IBM Sterling File Gateway is very secure and reliable for handling huge files, even up to hundreds of GB.
The platform offers significant flexibility, which is considered its best aspect.
It provides valuable features such as partner management capability for centralizing configurations and connections.

CONS

IBM Sterling File Gateway faces limitations with file purging, requiring manual reset after seven days.
The integration and API capabilities need expansion for better versatility.
Technical support can be slow to comprehend use cases with impractical responses.
Stability issues arise under high stress, with increased file transfer failures.
Logging processes occasionally cause disruptions, with hiccups during communication.
 

IBM Sterling File Gateway Pros review quotes

Vinutha Gangadhara - PeerSpot reviewer
Aug 14, 2024
I really like its offer of a system and business process that handles inbound and outbound transactions.
VL
Jul 29, 2024
The biggest advantage of the tool is that it acts as a centralized solution for all the different protocols.
Nagasaikiran Kesana - PeerSpot reviewer
Aug 5, 2024
It also has good error-handling methods.
Learn what your peers think about IBM Sterling File Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,052 professionals have used our research since 2012.
SureshKumar16 - PeerSpot reviewer
Aug 23, 2024
In IBM Sterling File Gateway, automation primarily involves schedulers, which significantly transfer daily generated claim files to the end user. We ensure that the directory and files are up to date, particularly those placed in specific directories by the source. Processing can stop if someonechanges the directory without updating it in the SFG partner profile. On the destination side, after setting up a partner file, we provide the end user with an MFT link, user ID, password, and a guide on uploading, downloading, and viewing files. Initially, we set up a primary password for them, and they can later change it to a preferred one for viewing their files. This process ensures smooth file handling, but miscommunication regarding directory changes can lead to issues.
MR
Aug 12, 2024
I like its ability to communicate in B2B scenarios.
Anupreethi S - PeerSpot reviewer
Aug 12, 2024
One feature that we appreciate or use for multiple customers is the routing channel.
Caio Nascimento - PeerSpot reviewer
Sep 19, 2024
It is a very flexible platform, and this flexibility is the best part of it.
Naveen Sandaka - PeerSpot reviewer
Oct 10, 2024
IBM Sterling File Gateway is user-friendly, allowing us to easily monitor and track file data.
Shashi Narayan - PeerSpot reviewer
Jul 31, 2024
What I like best is that the tool is very secure and reliable. We can send huge files, even up to hundreds of GB. The automation depends on the source - it can be through automated processes, manual transfers, shell scripting, or file scripting. Partners can schedule batches according to their needs.
reviewer1409340 - PeerSpot reviewer
Sep 1, 2020
This product has been a leader in the field of secure file exchange.
 

IBM Sterling File Gateway Cons review quotes

Vinutha Gangadhara - PeerSpot reviewer
Aug 14, 2024
Whenever we enabled additional logging for the communication channel, the system used to have hiccups.
VL
Jul 29, 2024
The solution's technical support is sometimes slow to understand the use cases, and the answers are not practical.
Nagasaikiran Kesana - PeerSpot reviewer
Aug 5, 2024
We have issues with the stability of this solution, like server-down issues.
Learn what your peers think about IBM Sterling File Gateway. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,052 professionals have used our research since 2012.
SureshKumar16 - PeerSpot reviewer
Aug 23, 2024
The number of failed files number increases with high workflow so that needs improvement.
MR
Aug 12, 2024
We need REST APIs or other tools to create that listening producer.
Anupreethi S - PeerSpot reviewer
Aug 12, 2024
The solution should provide content or videos explaining to freshers how to configure it and what every field means.
Caio Nascimento - PeerSpot reviewer
Sep 19, 2024
The automation part is somewhat limited.
Naveen Sandaka - PeerSpot reviewer
Oct 10, 2024
IBM Sterling File Gateway depends on a database, which can be a drawback compared to platforms where system resources are entirely controlled internally.
Shashi Narayan - PeerSpot reviewer
Jul 31, 2024
Based on my experience, there's some room for improvement. We're currently using version 6.1.1, which has a limitation where files are purged after seven days. We have to restart the purge count manually through our standard procedure. This issue should be resolved in the latest version.
reviewer1409340 - PeerSpot reviewer
Sep 1, 2020
The API capabilities could be expanded to make integration more versatile.