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Azure Web Application Firewall vs Microsoft Defender for Cloud Apps comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.0
Azure WAF cuts costs, eliminates third-party needs, improves ROI, meets security requirements, and offers reliable, favorable protection.
Sentiment score
7.7
Microsoft Defender for Cloud Apps increases ROI with enhanced security, cost efficiency, seamless integration, and proactive application monitoring.
AI-based recommendations save on time and money.
Recently, they have been under serious attack with major exploits, such as Log4j, affecting Fortinet and Palo Alto, and even Cisco and VMware.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
 

Customer Service

Sentiment score
7.1
Azure Web Application Firewall support varies; premium plans offer better service, while others find self-reliance sufficient.
Sentiment score
7.2
Microsoft Defender for Cloud Apps support is knowledgeable but inconsistent, with delays and first-level engineers lacking problem-solving skills.
I hardly use Microsoft's paid subscription or maintenance services, however, whenever I send them a note, they have been responsive.
I am very satisfied with the response from Microsoft dedicated architects if it happens that I have to call for their support.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
The support is excellent, and the speed of response is commendable.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
 

Scalability Issues

Sentiment score
7.6
Azure Web Application Firewall offers flexible scaling options, dependent on subscription, with high ratings for managing large deployments.
Sentiment score
8.0
Microsoft Defender for Cloud Apps offers excellent scalability and integration, enhancing security and interoperability in diverse corporate environments.
Some Azure applications, like the web application firewall, require a certain level of SKU for hosting setup.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
The scalability may require additional resources for larger business operations.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
 

Stability Issues

Sentiment score
8.0
Azure Web Application Firewall is stable and reliable, with rare performance issues, mainly solved by system restart.
Sentiment score
8.1
Microsoft Defender for Cloud Apps is praised for stability, reliability, minimal downtime, and user satisfaction despite rare external issues.
Very rarely do I see any latency issues.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
The current stability of Microsoft Defender for Cloud Apps is quite good.
Like any other Microsoft product, the uptime is good.
 

Room For Improvement

Azure WAF needs improvements in management, deployment simplicity, affordability, IP support, and comprehensive documentation for better user experience.
Microsoft Defender for Cloud Apps requires better integration, user-friendliness, pricing, and improved features like reporting, support, and threat detection.
Upgrading the platform regularly is necessary for security, however, frequent updates every six months or year from Azure can be a maintenance overhead.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
A significant improvement I would like to see is the integration into a single pane of glass.
Specifically, integration with CASB for on-premise and cloud did not work as anticipated back in 2019.
 

Setup Cost

Enterprise users find Azure Web Application Firewall cost-effective and straightforward compared to AWS and GCP, especially in Brazil.
Microsoft Defender for Cloud Apps is cost-effective and competitive due to integration with Microsoft 365, despite pricing concerns.
It is even a lower cost compared to AWS and GCP.
Sometimes, when opting for a higher SKU, it's not the WAF itself that's costly but the additional requirements.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
If a product is of high quality, it justifies the expense.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
 

Valuable Features

Azure Web Application Firewall offers scalable, easy-to-configure protection with flexible pricing, enhancing security against DDoS and unauthorized access.
Microsoft Defender for Cloud Apps offers seamless integration, real-time threat detection, and enhanced security monitoring across platforms and applications.
With Microsoft, everything is within a single suite, making it easier to configure and plan.
It is almost impossible to access these assets from outside, requiring a very skilled attacker to obtain asset tokens of a customer using Azure.
The integration within the entire Defender suite is highly valuable because it allows for communication between different components and offers pretty decent correlations.
Microsoft Defender for Cloud Apps is very comprehensive, providing a complete 360-degree view of applications within an organization.
The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts.
 

Categories and Ranking

Azure Web Application Firewall
Ranking in Microsoft Security Suite
20th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
13
Ranking in other categories
Web Application Firewall (WAF) (13th)
Microsoft Defender for Clou...
Ranking in Microsoft Security Suite
13th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Advanced Threat Protection (ATP) (12th)
 

Mindshare comparison

As of April 2025, in the Microsoft Security Suite category, the mindshare of Azure Web Application Firewall is 1.9%, down from 1.9% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 2.8%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Mano Senaratne - PeerSpot reviewer
Comprehensive suite simplifies configuration while frequent updates require management
Mainly, it comes with the complete suite of Microsoft services. I can use it in conjunction with the best options and other features that come with it. Configuration is much easier than using different platforms. For example, if I have hosted the application in AWS and am using the Application Firewall from Azure, there are certain additional steps to follow when configuring them. With Microsoft, everything is within a single suite, making it easier to configure and plan. Azure continually upgrades platforms and sends us messages to upgrade to the next version, simplifying the process. Later, it's much easier if I want to upgrade the software platform, scale it, or move it to a different application host as the whole suite comes together. The return on investment is good. If I am doing applications for clients, I can invoice them for better costs. Most applications that I run and use have a better return on investment.
Jagadeesh Gunasekaran - PeerSpot reviewer
Saves us time, has good visibility, and a single dashboard
The solution is user-friendly and provides great visibility into threats. There are easy options available for specific workflow inspections. We can also get support by going through the Microsoft documentation, which is straightforward. Microsoft Defender for Cloud Apps helps us prioritize threats across our enterprise. It covers us from a compliance perspective and protects our organization's data. Data protection is a very important aspect of any new organization, as we need to protect our data from both external attacks and insider threats. Microsoft Defender for Cloud Apps helps us monitor for abnormal activity by insiders, which is one of the most important access points for attackers today. Additionally, the different cloud apps that Defender for Cloud Apps supports provide us with much more visibility into potential threats and activities on the internet. We have integrated Microsoft Defender for Cloud Apps alerts with Sentinel. The integration is straightforward. We can find the configuration details on Microsoft's official documentation website. If we are familiar with how Microsoft products work, we will be able to follow the instructions clearly. Microsoft Defender for Cloud Apps and Sentinel work natively together to deliver coordinated detection and response across our environment. Our integrated Microsoft solutions provide comprehensive threat protection, covering most of the tactics and techniques relevant to the MITRE ATT&CK framework. Sentinel allows us to ingest data from our entire ecosystem. When implementing an SIEM solution, there are always prerequisites such as Active Directory logs, security logs, firewall logs, and DNS logs. These are important logs that need to be ingested into the environment. Sentinel has many third-party connectors available that make integrations straightforward. Microsoft provides the configuration details in the Sentinel platform. It is important to integrate all relevant log sources into the SIEM solution so that we can detect and be alerted to any type of threat factor, whether it is from an internal or external source. Integrating third-party solutions into the platform requires a separate configuration, but Microsoft provides the necessary information. However, we need to have the appropriate permissions to execute these setups. Sentinel provides a centralized dashboard that covers threat management and configuration. It gives us complete insight into what entities are accessing, as well as full details for investigation. We can see how the alerts and threats are relevant to suspicious activities, whether they are related to malicious IP addresses, suspicious ASHAs, or any other indicators of compromise. All of this relevant data can be seen in a single pane. Recently, Microsoft introduced a new investigation experience in a single pane. This means that we can now get a lot of details in a single pane, without having to go there and execute a query. There are a lot of new insights being developed in the Sentinel platform these days. It has software intelligence. They recently introduced Microsoft Defender Threat Intelligence, which covers almost all IOCs. This protects organizational assets from threats and suspicious traffic associated with IOCs. If a match is found, alerts are generated. This is a very interesting feature. Another great feature is automation and logic apps. We can create a number of operations, such as posting in a team's channel if a severe incident occurs or sending an email notification. There are many operations available, so we can automate a lot of tasks. Microsoft Defender for Cloud Apps helps us stay compliant. It has predefined mechanisms in place to prevent attacks. For example, if an external user tries to access our SharePoint folders or files, an attack will be blocked. This is why it is important to give appropriate access to guest users. Microsoft Defender for Cloud Apps has many features and benefits. It provides a number of policies that can be configured to meet the specific needs of our security team. These policies can be used to customize cloud applications so that only authorized users can access them and perform operations that benefit the organization. In terms of safety and security, Microsoft Defender for Cloud Apps is top-notch. Using the solution's automation features, we can suppress false positive alerts. We can also close alerts, lower their severity from "high" to "low" or "informational," or close them immediately with the appropriate commands. This will depend on the configuration automation rule and the perspective from which we are testing. Microsoft Defender for Cloud Apps provides a single console. We are also provided with Microsoft templates to enable workbooks instantly. Alternatively, we can build our own customized workbooks to provide better insights and improve our SOC efficiency and overall performance. Consolidating all of our security data into one dashboard has saved our security operations team a significant amount of time. From an analyst's perspective, it is now much easier to correlate events, investigate alerts, and visualize specific entities. For example, an analyst can quickly see all of the alerts associated with a particular IP address, or they can view all of the activity for a specific entity over the past 24 hours or 7 days. This level of detail and insight would not be possible if our data were siloed in multiple dashboards. The single dashboard saves our operations approximately 20 hours per week by eliminating the need to access multiple consoles and tabs. Microsoft Defender for Cloud Apps threat intelligence can help us prepare for potential threats before they happen. However, it depends on how we develop the policies for the database to block or ignore things in our environment.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Web Application Firewall?
The pricing is okay at the moment. Sometimes, when opting for a higher SKU, it's not the WAF itself that's costly but the additional requirements. A higher SKU application hosting platform adds to ...
What needs improvement with Azure Web Application Firewall?
While using it, I identified certain areas where it would have been good to have additional features. Right now, I can't recall any specific instances. Seamless integration is good, yet having mult...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
The pricing for Microsoft Defender for Cloud Apps is acceptable. If a product is of high quality, it justifies the expense.
 

Also Known As

No data available
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

Information Not Available
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about Azure Web Application Firewall vs. Microsoft Defender for Cloud Apps and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.