Try our new research platform with insights from 80,000+ expert users

Basecamp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
30th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Basecamp is 0.9%, up from 0.8% compared to the previous year. The mindshare of Jira is 9.0%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"What I find valuable about Jira is that it's an ecosystem. Sometimes, it does not provide the best in class solutions, but it's so well integrated. You will not have many problems with integration."
"The agile framework works well, and I pretty much live by that. Everything, such as sprint management, is laid out."
"Jira provides substantial analytical aspects, especially in defect categorization and routing."
"The burndown charts help track projects."
"Reporting: It gives a nice report of my backlog and what my team has currently spent its efforts on."
"It is a very convenient tool. We can organize our sprints through scrum or kanban. There are scrum boards, and there are kanban boards. If you prefer scrum, you can use Jira. If you prefer kanban, you can still use Jira. You can create your kanban boards in a similar way as you create your scrum boards. It is very useful. It also seems to be very popular these days."
"Jira is quite easy to use and very simple from my point of view."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"I have had problems with performance and unresponsiveness. All of a sudden, the performance slowed down, and I had a number of users that could not use the tool."
"Its ability to perform true executive-level status reporting could be improved. There are a lot of benefits there, but there are also a lot of things they can and should expand upon."
"Out-of-the-box reporting is limited. It would be helpful if more customisation was possible."
"There are some minor quirks, such as zero-point stories not appearing in the portfolio scope."
"I am unable to query based on the subtask and link by issue."
"The biggest complaint industry-wide about JIRA is they need to purchase additional extensions, such as reporting automation. If they could provide some additional extensions from the initial purchase it would be a huge benefit."
"Could be more intuitive."
"The user interface and views on different devices should be improved."
 

Pricing and Cost Advice

Information not available
"There is a need to make yearly payments towards the licensing costs attached to the solution. The product offers flexibility in pricing since it depends on the memory bits you have used."
"We are on an annual license and could be less expensive."
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"We feel that the product is a good value for the cost."
"To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
"Jira is expensive and a lot of people are choosing DevOps because they are cheaper, open-source, easy to use, and have basic licenses. Jira should decrease its price to be more competitive."
"We had a perpetual license but have changed to a subscription."
"One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
report
Use our free recommendation engine to learn which Project Management Software solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
53%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

No data available
 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Basecamp vs. Jira and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.