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Basecamp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
30th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Basecamp is 0.9%, up from 0.8% compared to the previous year. The mindshare of Jira is 9.0%, up from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to network informally is great for communicating with colleagues."
"The ease of use is valuable."
"Its visual display and ease of use are most valuable."
"The solution is stable and reliable."
"Overall, it is very intuitive. It is so lightweight and easy to use. It is easy to manage our product backlog and user stories, and it produces great reports."
"The two features that have been most valuable have been backlog management and sprint planning and tracking."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications."
"I've never had a bug or a bug message that I needed to open a ticket for."
"I'm working in the IT department, and the ticketing system is the most important service for us. We are also using some automation add-ons. It a very good product for handling tickets and tasks and managing processes. It is also very useful and easy to use."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"Something I do not like about the new version is that there is a need to browse all the way back to the beginning, should a person click on a task that is specifically for his group and wish to go back and look at the other portfolios or people."
"Its search and reporting can be improved. They are already nice, but they can be further improved."
"The following definitely need improvement: UI, speed, and mobile app functionality."
"The Classic UI is a little bit messy. UX experience is also a little bit messy and is not according to the expectation of a tech user."
"It would be ideal if Jira had future functionalities to integrate more easily with various aspects of code reviews."
"The reporting tool and the approval tool need work."
"I don't know if it's the way it's deployed in the organization, but the interface we are provided is not as customizable as other tools. The multi-language report is not enabled in our installation. I don't really know if it's something related to the tool or our installation."
"We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."
 

Pricing and Cost Advice

Information not available
"The licensing model is annoying. They nickel and dime you."
"If I compare Jira's licensing model with that of other products, I think that the other products have a much better licensing model."
"If you are using just Jira, it is cheap, but if you start to use it and you feel you need some more services or more functions, then you have to buy add-ons, which can make it expensive."
"The price of the solution could be less expensive. We pay annually for the solution."
"The cost is about $10 per user, per month."
"There are no additional costs to the standard licensing."
"It does not cost that much."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

No data available
 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Basecamp vs. Jira and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.