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Basecamp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
29th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd)
 

Mindshare comparison

As of February 2025, in the Project Management Software category, the mindshare of Basecamp is 0.9%, up from 0.9% compared to the previous year. The mindshare of Jira is 8.6%, down from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"I like seeing which tickets are open and what our response rate is. They have a lot of good metrics in their system to see what's going on."
"Workflow administration is an easy process, especially with respect to defects."
"The solution provides users with clarity in terms of the scope of work in a given timeframe."
"A stable solution with no unplanned downtime."
"The feature that I have found most valuable is that it is a quite powerful user tracking system."
"The user interface is simple."
"The solution works well and does what it needs to do."
"It was easy to use. The consultants that we had on board were familiar with it. So, obviously, having a community that had used it before or was familiar with it was a positive thing."
 

Cons

"The solution could be more user-friendly."
"The product isn't easy to use. It's not very intuitive."
"There needs to be a way to export a user story."
"Slow when integrating with other components."
"It should have its own repository for test case creation, so that one does not have to resort to third-party tools and plugins."
"End-to-end management from product backlog to test completion could be improved."
"When you first start to use the interface, it is confusing."
"It is not capturing the number of hours for which each person has worked on certain things. We use many add-ons to let resources enter the time in the user story itself. We use an add-on called Tempo, but it is kind of a lousy add-on. It is not straightforward. Rather than helping us, it creates a lot of confusion. So, instead of looking out for the additional add-on, I would prefer to have the timesheet entered as a part of Jira itself. They are anyways capturing every information they could for each user story, and then we are able to break down all the task lists. For each task, we're also assigning a resource. So, while we're doing it, why can't they allow the users to enter the time that can be created as a report? Right now, we need to acquire the add-on, and the add-on is not great. It is not helping. The add-on is also not free."
"Improvements in Jira for the next release could include adding AI tools for dashboarding, making it easier to report insights, and enhancing business intelligence capabilities. It should also improve on-prem support. As far as I know, Jira's on-premise support is being discontinued. From last year onward, they stopped providing on-premise licenses and now only offer cloud support. This shift happened gradually, and I believe they now only offer cloud licenses."
"It is a bit harder for management or the business partners. I used to search the Atlassian Community online for some troubleshooting issues and I think there were some issues that seemed to not be a big problem for other similar applications, like Microsoft Teams, that were not considered by Jira."
 

Pricing and Cost Advice

Information not available
"We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
"It is very cheap if you forego the local instance and stick to the cloud."
"It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price."
"I think the starter pack of three users, up to five users, is free. So you can try it out."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"The price is quite competitive."
"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"The price of the solution could be lower."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

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Also Known As

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Jira Software
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Basecamp vs. Jira and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.