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Basecamp vs Jira comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Basecamp
Ranking in Project Management Software
32nd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Jira
Ranking in Project Management Software
1st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (1st)
 

Mindshare comparison

As of July 2025, in the Project Management Software category, the mindshare of Basecamp is 1.0%, up from 0.9% compared to the previous year. The mindshare of Jira is 9.0%, up from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abenazzer Tadesse - PeerSpot reviewer
An easy-to-use project management solution with good stability and scalability
The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.
AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ease of use is valuable."
"The ability to network informally is great for communicating with colleagues."
"Workflow administration is an easy process, especially with respect to defects."
"It is a complete solution. It has more features as compared to other tools, especially the open-source one that we use. It is also easy to administer."
"The features on offer are great. It has everything we need."
"The initial setup was pretty straightforward."
"The scalability is good."
"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"It improved communication, as it was a popular tool, and most people enjoyed using it."
"You can record your unit testing, regression testing, UATs, et cetera."
 

Cons

"The product isn't easy to use. It's not very intuitive."
"The solution could be more user-friendly."
"When we use the plugin in Jira so, there are two different systems which we are working on, Jira and the X-ray plugin. The X-ray plugin should be incorporated into Jira because we have to fetch two reports. One report is faxed through Jira, and one can be faxed through X-ray. So there needs to be clarity about which the Jira team should reflect."
"Jira could improve the workflow, screen, and field configurability. They are lagging behind other solutions, such as Allegra in work system configurability."
"I would like our clients' IT group to be able to have oversight without setting up agents. We're managing tickets, and I'd like their IT group to see everything we're doing without having to set them up as agents. There should be a better way of managing their users. I've got such requests, but Jira is expensive, and it is difficult to pay an agent fee for somebody else to view these tickets. Currently, the only way in which I can do that is by setting a user up as an agent, and it becomes cost-prohibitive. They need to do a better job on ticket viewers."
"While it's very powerful, it's very complex sometimes."
"it would be helpful to have a better tutorial for learning and to have a better understanding of what the features are and what they do."
"There needs to be easier integration with third-parties — personally, this is the biggest issue for me."
"The solution needs more integrations with Azure DevOps OnPrem."
"Could be more stable with more integrations."
 

Pricing and Cost Advice

Information not available
"There is an annual subscription to use Jira."
"The ballpark figure is about $100 a month."
"Worth the extra cost."
"I rate the tool's pricing a five out of ten. It's paid yearly."
"Jira is expensive and a lot of people are choosing DevOps because they are cheaper, open-source, easy to use, and have basic licenses. Jira should decrease its price to be more competitive."
"Its price is good and similar to other products. It is about five or six dollars per user."
"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."
"We have an enterprise license that includes cloud service and support."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
16%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

No data available
 

Also Known As

No data available
Jira Software
 

Overview

 

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Basecamp vs. Jira and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.