Basecamp vs Zoho Projects comparison

37signals and Zoho are both solutions in the Project Management Software category. 37signals is ranked #30, while Zoho is ranked #15 with an average rating of 8.1. 37signals holds a 0.9% mindshare in PMS, compared to Zoho’s 1.3% mindshare. Additionally, 66% of 37signals users are willing to recommend the solution, compared to 88% of Zoho users who would recommend it.

Basecamp

Read 3 Basecamp reviews

244 Views
188 Comparison Views

66% willing to recommend

Zoho Projects

Read 17 Zoho Projects reviews

648 Views
205 Comparison Views

88% willing to recommend

Basecamp

Zoho Projects

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Executive SummaryUpdated on Dec 19, 2024

Basecamp and Zoho Projects are competing in the project management tool category. Zoho Projects appears to hold the upper hand due to its comprehensive features, offering significant value amidst higher costs.

Features: Basecamp focuses on streamlined team collaboration with message boards, to-do lists, and file storage. Zoho Projects offers advanced options like Gantt charts, time tracking, and automation tools, providing detailed planning and execution capabilities. Its extensive feature set suits teams managing complex project requirements.

Ease of Deployment and Customer Service: Basecamp offers a straightforward deployment with minimal setup. Its customer service efficiently resolves queries. Zoho Projects, while more complex due to its extensive features, provides comprehensive support and educational resources, aiding a smoother transition for users.

Pricing and ROI: Basecamp employs a flat pricing model with no hidden costs, making it cost-effective for smaller teams or startups. Zoho Projects has a tiered pricing system, potentially resulting in higher costs for premium features, but offers a higher ROI due to its comprehensive project management capabilities.

To learn more, read our detailed Basecamp vs. Zoho Projects Report (Updated: April 2025).

Buyer's Guide

Basecamp vs. Zoho Projects

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Basecamp

Ranking in Project Management Software

30th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Zoho Projects

Ranking in Project Management Software

15th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Basecamp is 0.9%, up from 0.8% compared to the previous year. The mindshare of Zoho Projects is 1.3%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Project Management Software

Featured Reviews

Abenazzer Tadesse

Chief Operations Officer at BeOnline ICT

An easy-to-use project management solution with good stability and scalability

The recent update on the solution has made it a little bit complex. For example, to create a team and a project, there is a separate button that you need to click. Recently they updated it with only one button making it difficult for us to create teams or supply teams other than a project. Hence the solution could be more user-friendly. Additionally, some additional features need to be integrated so it'll be easy for other companies or project managers to manage software projects.

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Sainath Racherla

Associate Director at Scimax Global LLC

Project coordination has improved with excellent integration and support, though more comprehensive training and version control are needed

The adaptation process can be enhanced with training sessions and templates. There is potential for improvement in version control, particularly in integration with Zoho Docs. Providing small bite-sized instructional videos, like how to create a bug, and customizable help icons would be beneficial. Additionally, I should be able to cross-link bugs between projects.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The ease of use is valuable."

"The ability to network informally is great for communicating with colleagues."

"Timesheets and the ability to add attachments are very valuable features to us."

"It integrates so well with other Zoho applications, and that really helps to extend the features of Zoho Projects."

"The product is very easy to understand."

"Zoho Projects is very flexible and user-friendly."

"While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emails. The primary goal was to seamlessly merge the two platforms into a single interface. To achieve this, we engaged in API integrations and worked on aspects such as initializing, authentication, and access control."

"Customer service and support are excellent."

"The product can be seamlessly integrated into our CRM."

"We can customize the tool."

More Zoho Projects pros

Cons

"The solution could be more user-friendly."

"The product isn't easy to use. It's not very intuitive."

"The only room for improvement over here is a feature related to the trend, like AI-related things that we can expect need to be introduced."

"Sometimes the solution does not work."

"If given the opportunity, I would focus on improving automation within Zoho Projects. While attempting to integrate with other platforms, users often encounter errors. The integration capabilities of Zoho Projects could be enhanced. Currently, the integration options are categorized as either easy or customized, with the latter requiring deluge code, which might pose challenges due to its lesser-known usage."

"It is not easy to drag and drop a task from one person to the other. I think the resolution for the issue is work in progress. The product's stability can be improved."

"The tool should add live chat, live call, and live meeting features where clients can communicate."

"Zoho Projects' time log addition part can be improved."

"The price of Zoho Projects has increased significantly over time. Initially, it was an affordable option for early adopters, but the price has risen four to five times."

"The basic reports could be improved in Zoho Projects."

More Zoho Projects cons

Pricing and Cost Advice

Information not available

"The solution is cheap."

"The Enterprise version costs INR 630 per user per month."

"The price for Zoho Projects is seven GBP per user per month."

"The product is fairly priced."

"Zoho Projects' costs are yearly and affordable."

"Zoho Projects is cost-effective."

"The solution is not very expensive."

"The product has different pricing models for different regions."

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Top Industries

By visitors reading reviews

No data available

Educational Organization

83%

Manufacturing Company

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Zoho Projects?

While integrating a voice solution with Zoho Projects, the focus was on creating a unified interface for voice and customer engagement across various platforms like Facebook, social media, and emai...

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What needs improvement with Zoho Projects?

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What is your primary use case for Zoho Projects?

The main purpose of using Zoho Projects is for coordinating projects, with a primary focus on bug and defect management.

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Comparisons

No data available

Notion vs Zoho Projects

Compared 100% of the time

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Product Reports

Buyer's Guide

Project Management Software

March 2025

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Buyer's Guide

Zoho Projects

March 2025

Download Zoho Projects product report

Overview

Basecamp is a web-based project-management tool developed by Basecamp and launched in 2004, with a new version being launched in 2012. Basecamp offers to-do lists, wiki-style web-based text documents, milestone management, file sharing, time tracking, and a messaging system. Basecamp Classic also offers integration with Basecamp's own Campfire product, and features APIs that are used by a host of web and mobile apps. Basecamp Classic's interface is available in different languages (e.g. Spanish, French, Italian, German, Finnish and Japanese). The newer version of Basecamp currently only supports English as the interface language.

37signals

Zoho Projects is an online project management software that helps you run your business with ease. It stands as a comprehensive solution to your day-to-day problems in project management and adds value to your business by leaps and bounds.

Zoho

Sample Customers

Ashland Addison Florist Co., Victory Auto Wreckers, Ideal Box Co., Hollymatic Corp.

Intel, Jaguar, PWC, Yatra, Yale, Timex

Buyer's Guide

Basecamp vs. Zoho Projects

April 2025

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