Try our new research platform with insights from 80,000+ expert users

BetterCloud vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.6
SailPoint Identity Security Cloud provides efficient support with responsive service, though some experience delays and language challenges in specific regions.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Room For Improvement

No sentiment score available
Sentiment score
4.9
SailPoint struggles with high costs, technical issues, and lacks user-friendly features, requiring improvements in integration and automation.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Scalability Issues

No sentiment score available
Sentiment score
7.5
SailPoint Identity Security Cloud effectively scales for large businesses, though challenges exist with virtualized platforms and high processing demands.
The solution is scalable and can be upgraded to accommodate increased user counts.
The solution scales well as long as we provide the necessary resources.
 

Setup Cost

No sentiment score available
Sentiment score
5.6
SailPoint's pricing is high but offers value with flexible identity management, though setup costs may deter small businesses.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
 

Stability Issues

No sentiment score available
Sentiment score
7.9
SailPoint Identity Security Cloud is highly stable with minor bugs, receiving high stability ratings and praised for flexibility.
IdentityIQ deserves a rating of 12 out of ten for stability.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
SailPoint Identity Cloud offers user-friendly, robust integration, exceptional scalability, and enhances governance with advanced automation and compliance features.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The most valuable features include its ability to integrate with AI and machine learning.
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
20th
Ranking in SaaS Management Platforms
7th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Data Loss Prevention (DLP) (40th)
SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Ranking in SaaS Management Platforms
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
67
Ranking in other categories
Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of November 2024, in the User Provisioning Software category, the mindshare of BetterCloud is 0.5%, down from 0.6% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 30.0%, up from 28.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

it_user720516 - PeerSpot reviewer
Quickly and easily perform bulk tasks within Google
The ability to quickly and easily perform bulk tasks within Google Google Admin only allows you to modify a single user and is lacking some critical administrative functionality. BetterCloud solves both of these issues. Would love for it to be able to replace our SSO as well as provide…
RameshBhattacharjee - PeerSpot reviewer
Great features with good certification module but the cost can be prohibitive for some
The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software. Updated: November 2024.
816,406 professionals have used our research since 2012.