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BeyondTrust Endpoint Privilege Management vs BeyondTrust Privileged Remote Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
Organizations maximize BeyondTrust for compliance, integrating it within zero-trust frameworks to meet standards and enhance security.
Sentiment score
8.5
BeyondTrust Privileged Remote Access shows rapid ROI, reducing costs, improving compliance, saving time, and boosting customer satisfaction and revenue.
 

Customer Service

Sentiment score
7.1
BeyondTrust Endpoint Privilege Management offers skilled support with some delays, particularly outside U.S. hours, yet generally efficient service.
Sentiment score
6.6
Customers praise BeyondTrust support for quick, efficient service, despite some documentation and chat limitations, with staff rated 7-10.
Support is critical, especially when challenges arise related to PAM.
Support now requires opening a ServiceNow ticket, which can be time-consuming.
 

Scalability Issues

Sentiment score
7.4
BeyondTrust Endpoint Privilege Management is scalable, reliable, and adaptable for diverse organizational needs, supporting large infrastructures seamlessly.
Sentiment score
8.3
BeyondTrust Privileged Remote Access is praised for scalability across locations, despite configuration challenges, adaptable for various organization sizes.
The initial understanding of the environment is crucial, followed by a simple deployment process.
I would give it an eight or nine out of ten for scalability, possibly even a ten, as I do not see a limitation in scaling.
 

Stability Issues

Sentiment score
7.5
BeyondTrust Endpoint Privilege Management is stable, reliable, with minimal issues, praised for driver compatibility and cloud deployment stability.
Sentiment score
5.4
BeyondTrust Privileged Remote Access is stable, reliable, with minimal intervention, yet occasionally affected by updates, training gaps, and integration bugs.
 

Room For Improvement

BeyondTrust requires UI and reporting enhancements, better integration, more updates, improved navigation, lower cost, and increased support responsiveness.
BeyondTrust Privileged Remote Access requires better password management, integration, usability, and improved multi-factor authentication and session handling features.
The ability to view recorded live sessions of specific users is a crucial benefit.
BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation.
 

Setup Cost

BeyondTrust Endpoint Privilege Management's pricing is flexible but often viewed as high, especially for Mac clients compared to competitors.
BeyondTrust Privileged Remote Access is initially costly but becomes cost-effective due to its comprehensive functionality and reliability.
If a solution fits a customer's budget, considerations must be made that it may not have all the features of more expensive solutions.
My experience with pricing, setup cost, and licensing is that it is expensive, yet not the most expensive in the market, so the price can be considered justifiable.
 

Valuable Features

BeyondTrust Endpoint manages privileges and vulnerabilities, enhancing security, compliance, and operational control with integration and efficiency across platforms.
BeyondTrust Privileged Remote Access provides secure, scalable cross-platform remote access with robust credential management and integration, eliminating VPN necessity.
Administrators need a tool that provides visibility and clarity about endpoint management within the organization.
The primary use case is vendor access management, where we grant the vendors highly privileged access to customer systems in a secure and audited way.
 

Categories and Ranking

BeyondTrust Endpoint Privil...
Ranking in Privileged Access Management (PAM)
9th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Anti-Malware Tools (12th)
BeyondTrust Privileged Remo...
Ranking in Privileged Access Management (PAM)
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
22
Ranking in other categories
Remote Access (10th)
 

Mindshare comparison

As of January 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Endpoint Privilege Management is 4.5%, down from 6.0% compared to the previous year. The mindshare of BeyondTrust Privileged Remote Access is 5.4%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Prashant Uppuluri - PeerSpot reviewer
Provides critical application control and ensures security with a flexible setup process
Regarding the feedback scenario, it's a tough question as I have thoroughly gone through the entire partner portal and library of BeyondTrust, as well as BeyondTrust University. I have also interacted with support whenever a ticket is raised, ranging from P1 to P3 or P2. Most end users and partners seem happy and content with BeyondTrust. The deployment of the solution is generally easy, flexible, and scalable. However, it can be challenging in certain environments, especially regarding management. Improvements could focus on adding more AI features to automate processes that are currently manual or challenging for end users. In some cases of competition, I have noted specific use cases where the recording of sessions was an endpoint for BeyondTrust, providing an edge for higher management. The ability to view recorded live sessions of specific users is a crucial benefit.
Hahn Rolf - PeerSpot reviewer
Securely manage high-privilege remote access with granular configurations
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Additionally, BeyondTrust should focus on automating the update process to reduce unnecessary ticket creation. Improved quality control for non-English language versions is needed to avoid translation and layout errors.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Manufacturing Company
10%
Government
8%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about BeyondTrust Endpoint Privilege Management?
The solution's least privilege enforcement has helped us ensure access is given to only the required people.
What do you like most about BeyondTrust Privileged Remote Access?
The product has improved remote support capabilities since it works fine.
What needs improvement with BeyondTrust Privileged Remote Access?
I recommend that we improve integration with other products like PasswordSafe, aiming for smoother integration. Better alignment between products would enhance manageability from a single point. Ad...
What is your primary use case for BeyondTrust Privileged Remote Access?
We use the tool for vendor access, providing secure vendor access to manage systems. Most of our use cases involve selling the product for vendor access with high privileges. We also use it when us...
 

Also Known As

BeyondTrust PowerBroker, BeyondTrust Endpoint Privilege Management for Windows, BeyondTrust Endpoint Privilege Management for Mac, BeyondTrust Endpoint Privilege Management for Linux, BeyondTrust Endpoint Privilege Management for Unix, Avecto Defendpoint
Bomgar Privileged Access
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Horizon Beverage, Air Liquide, Gateway Bank of Florida
Find out what your peers are saying about BeyondTrust Endpoint Privilege Management vs. BeyondTrust Privileged Remote Access and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.