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BIC Platform vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BIC Platform
Ranking in Business Process Management (BPM)
27th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
Business Process Design (19th)
IBM BPM
Ranking in Business Process Management (BPM)
8th
Average Rating
7.8
Number of Reviews
109
Ranking in other categories
Application Infrastructure (8th), Process Automation (5th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.3%, up from 0.9% compared to the previous year. The mindshare of IBM BPM is 7.7%, up from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

MK
Jul 6, 2023
Provides good stability, but they should add a feature for enterprise architecture
We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…
Mohammed Almalki - PeerSpot reviewer
Feb 8, 2024
Offers good case management and its integration with process design but there's a learning curve
We mainly use it for human-centric operational processes (less than 20) The case management and its integration with process design are the only pros comparable to Komunda. There is room for improvement in terms of integrations. It is one of the biggest drawbacks. My organization has been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The central dictionary is a valuable feature."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"I rate the technical support a ten out of ten...The product's installation was easy."
"The installation was straightforward."
"This solution has streamlined our operation and improved the TAT of sales, operations, and underwriters."
"The solution is stable."
"Initially, the process architecture studio was very helpful and it was compliant with BPMN standards."
"The platform's most valuable features are its process automation capabilities and its ability to provide a comprehensive view of business operations."
"It has reduced a lot of manual errors and processes."
"IBM BPM is both scalable and stable."
 

Cons

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"There's an issue with the current manual that they're working on."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"The solution could improve its connectivity to other systems."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"I'm hearing things might be improving, to really deliver on BPM as opposed to simply workflow. That really should be emphasized a lot more than it has been, because a lot of customers will simply implement the process and leave it there, because the product maybe doesn't emphasize BPM as much as it should, as much as maybe they talk about it in the sales process. The whole idea of BPM, is to iteratively improve the process, and in order to do that you have to have the analytics tool with it. A lot of times that doesn't go as far as it should simply because there's a lot more work to be done for that to happen, and just some sort of technical limitations that don't make that as easy as it should be."
"They could provide case studies to investigate and understand the functionality of business processes before development."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"We had hoped that the product would provide us with plug-ins like Salesforce. Its development environment needs to improve. We expect to see elastic features like containerization. We don't just need an on-prem virtual machine."
"The user experience, while it has improved, should continue to improve."
"It might not be suitable for entry level clients because it comes with a huge number of modules for processing that at times might not be necessary for upcoming clients."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
 

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"Price wise, IBM BPM is cheaper than other similar solutions and has excellent pricing."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"I think it's a reasonably priced tool, but it's important to consider which customers should buy this solution. It's designed for enterprise customers, not small ones."
"The solution is expensive since it is an enterprise application."
"I give the pricing an eight out of ten."
"I rate the tool's pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Retailer
10%
Financial Services Firm
9%
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Comparisons

 

Also Known As

BIC Cloud BPM, BIC Platform
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about BIC Platform vs. IBM BPM and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.