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BigFix vs Ivanti Patch for Configuration Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (22nd), Unified Endpoint Management (UEM) (4th)
Ivanti Patch for Configurat...
Ranking in Patch Management
25th
Average Rating
7.6
Reviews Sentiment
6.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Patch Management category, the mindshare of BigFix is 10.4%, down from 12.1% compared to the previous year. The mindshare of Ivanti Patch for Configuration Manager is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Gaurav Chandola - PeerSpot reviewer
Provides detection logic that tells us which customer will record an update and is less expensive than other solutions
I haven't had experience with customer service and support, however, we did have an advisory case with one of their technical support staff. We were publishing and getting the full metadata for the patch. We were getting the full updates for the patch release. There was confusion as to why we were seeing that in the SCCM, instead of in the full metadata patch. The support person was able to help us in understanding what we were doing wrong, highlighting it could be a certificate issue. We generated a new certificate, and after they were applied, the issue was fixed. Overall, I would rate their customer service and support a five out of five.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The technical support for BigFix is really amazing."
"Ability to run custom reports and custom relevance."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"Vulnerability scanning and patch automation."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"It's easy to use, not complicated."
"This solution is stable."
"The most valuable feature of Ivanti Patch for SCCM is the detection logic."
 

Cons

"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I would like to see the Self Service section made more user-friendly."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"In future releases, I would like to see improvements with the feature upgrade for the SCCM, which Microsoft has already integrated. Currently, Ivanti does not give us information about the enablement package."
"We have some problems with patches not installing successfully."
 

Pricing and Cost Advice

"We have a subscription-based contract with BigFix."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is very fair."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It might be about $23 a client."
"The license is subscription-based."
"We do not have a license with Ivanti, instead we buy just the plugins for the consoles, making it a much less expensive option versus other solutions."
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Top Industries

By visitors reading reviews
Educational Organization
52%
Financial Services Firm
7%
Government
6%
Computer Software Company
5%
Financial Services Firm
18%
Computer Software Company
10%
Healthcare Company
10%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
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Also Known As

Tivoli Endpoint Manager
Patch for SCCM, Shavlik Patch for SCCM, Ivanti Patch for MEM
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
University of Pittsburgh
Find out what your peers are saying about BigFix vs. Ivanti Patch for Configuration Manager and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.