

BigFix and Ivanti Patch for Configuration Manager are both prominent players in the software patch management field. While BigFix users highlight its advanced functionalities and extensive customization, Ivanti Patch for Configuration Manager is praised for its seamless integration with Microsoft's ecosystem.
Features: BigFix offers comprehensive patch management capabilities, sophisticated security features, and extensive reporting tools. Ivanti Patch for Configuration Manager provides tight integration with SCCM, ease of use, and reliable automation of patch tasks.
Room for Improvement: BigFix could improve its complexity, making it more user-friendly and reducing the learning curve. Ivanti Patch for Configuration Manager users recommend enhancements in reporting capabilities and more robust patch deployment features.
Ease of Deployment and Customer Service: BigFix is often seen as having a complex deployment process that requires significant time and expertise. Customer service feedback is mixed, with some users finding support helpful while others encounter delays. Ivanti Patch for Configuration Manager is frequently cited for its straightforward integration with SCCM and faster deployment times. Customer service receives generally favorable reviews for responsiveness and support quality.
Pricing and ROI: BigFix's setup cost is perceived as high, yet users acknowledge the substantial ROI derived from its extensive feature set and long-term savings. Ivanti Patch for Configuration Manager is seen as cost-effective, offering a quicker ROI due to its efficient patch management and lower upfront costs.
| Product | Mindshare (%) |
|---|---|
| BigFix | 4.2% |
| Ivanti Patch for Configuration Manager | 2.4% |
| Other | 93.4% |

| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 67 |
HCL BigFix is a Unified Endpoint Management and automation platform that reduces risk, cost, and complexity in enterprise IT environments, managing 155M+ endpoints.
BigFix provides centralized management, security, and remediation for diverse IT infrastructures. It integrates infrastructural security, endpoint remediation, and digital employee experience automation. Built on a single-agent architecture, it ensures seamless policy enforcement across on-premises, hybrid, and multi-cloud environments. Organizations benefit by managing nearly 100 operating system variants through a unified platform, ensuring compliance and operational resilience. BigFix supports stringent regulatory requirements, making it suitable for highly regulated industries and public-sector environments.
What are BigFix's most important features?In industries like telecom and finance, BigFix is used for automated patch management, software distribution, and security compliance. Companies leverage it for endpoint management and inventory tracking. It integrates with tools like ILMT to enhance endpoint data collection, aiding compliance and application deployment.
Ivanti Patch for Configuration Manager is an invaluable plug-in for Microsoft Endpoint Configuration Manager (MEM) that streamlines patch management by allowing you to publish and manage third-party software patches alongside Microsoft updates, all within a unified workflow. This means you can save both time and effort by eliminating the need for separate tools to manage your patching process. With comprehensive patch coverage for various third-party products, automated deployment, flexible scheduling, real-time reporting, and seamless integration with Microsoft Endpoint Configuration Manager, Ivanti Patch simplifies and enhances your patch management.
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