

BigFix and OpenText Core Endpoint Protection are competing in the endpoint management and security category. BigFix appears to have the upper hand due to its robust features, including extensive patch management and multi-platform support.
Features: BigFix offers extensive patch management, multi-platform compatibility, and strong visibility with its automation capabilities. It allows for a high level of customization and handles complex environments effectively. OpenText Core Endpoint Protection is known for lightweight performance, ease of use, and strong endpoint security, particularly in how it consumes low system resources and offers seamless updates.
Room for Improvement: BigFix users are seeking improvements in its user interface and web reporting, as well as enhanced automation and scalability features. There’s also a demand for better integration into vulnerability management and expanded asset management features. OpenText Core Endpoint Protection could improve its reporting capabilities and expand analytics features, providing better endpoint interactions visibility and enhanced ransomware and malware detection.
Ease of Deployment and Customer Service: BigFix primarily supports on-premises deployments, with technical support that receives mixed reviews. Users have praised OpenText Core Endpoint Protection for its versatile deployment options across public, private, and hybrid clouds. The customer support is generally regarded as responsive, making for a smoother onboarding experience.
Pricing and ROI: BigFix offers flexible licensing but can be costly for smaller businesses or extensive virtual environments. Its ROI is often realized quickly due to processes that streamline and enhance reporting. OpenText Core Endpoint Protection is cost-effective with a straightforward pricing model that easily scales per endpoint, offering appealing budget-friendly options for businesses looking for security solutions.
| Product | Market Share (%) |
|---|---|
| BigFix | 1.1% |
| OpenText Core Endpoint Protection | 1.1% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 66 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
OpenText Core Endpoint Protection offers cloud-managed endpoint security with AI integration, providing real-time protection and lightweight performance. It ensures low system impact, seamless cloud integration, and cost-effective security solutions for various devices.
OpenText Core Endpoint Protection is a comprehensive endpoint security platform utilized by managed-service providers for antivirus and firewall functionality across servers, workstations, and mobile devices. It employs AI for robust threat detection, integrating with cloud applications for real-time updates. Multi-layered security features include malware protection, network defense, and DNS protection. Although connectivity and threat reporting need improvement, this platform extensively supports remote device management and integrates efficiently with Active Directory policies.
What are the key features of OpenText Core Endpoint Protection?OpenText Core Endpoint Protection finds application in industries requiring stringent data protection and peace of mind over device security. Managed-service providers implement this for comprehensive antivirus and firewall features, safeguarding multi-device networks. It is particularly useful for DNS protection and integrating with Active Directory policies, enabling secure yet flexible operations across sectors.
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