BigFix vs OpenText Core Endpoint Protection comparison

HCLSoftware and OpenText are both solutions in the Endpoint Protection Platform (EPP) category. HCLSoftware is ranked #34 with an average rating of 8.8, while OpenText is ranked #50. HCLSoftware holds a 1.1% mindshare in EPP, compared to OpenText’s 1.2% mindshare. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

BigFix

Read 98 BigFix reviews

8,019 Views
2,486 Comparison Views

97% willing to recommend

OpenText Core Endpoint Prot...

Read 31 OpenText Core Endpoint Protection reviews

2,266 Views
2,039 Comparison Views

89% willing to recommend

BigFix

OpenText Core Endpoint Prot...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

BigFix and OpenText Core Endpoint Protection are competing in the endpoint management and security category. BigFix appears to have the upper hand due to its robust features, including extensive patch management and multi-platform support.

Features: BigFix offers extensive patch management, multi-platform compatibility, and strong visibility with its automation capabilities. It allows for a high level of customization and handles complex environments effectively. OpenText Core Endpoint Protection is known for lightweight performance, ease of use, and strong endpoint security, particularly in how it consumes low system resources and offers seamless updates.

Room for Improvement: BigFix users are seeking improvements in its user interface and web reporting, as well as enhanced automation and scalability features. There’s also a demand for better integration into vulnerability management and expanded asset management features. OpenText Core Endpoint Protection could improve its reporting capabilities and expand analytics features, providing better endpoint interactions visibility and enhanced ransomware and malware detection.

Ease of Deployment and Customer Service: BigFix primarily supports on-premises deployments, with technical support that receives mixed reviews. Users have praised OpenText Core Endpoint Protection for its versatile deployment options across public, private, and hybrid clouds. The customer support is generally regarded as responsive, making for a smoother onboarding experience.

Pricing and ROI: BigFix offers flexible licensing but can be costly for smaller businesses or extensive virtual environments. Its ROI is often realized quickly due to processes that streamline and enhance reporting. OpenText Core Endpoint Protection is cost-effective with a straightforward pricing model that easily scales per endpoint, offering appealing budget-friendly options for businesses looking for security solutions.

To learn more, read our detailed BigFix vs. OpenText Core Endpoint Protection Report (Updated: December 2025).

Buyer's Guide

BigFix vs. OpenText Core Endpoint Protection

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BigFix

Ranking in Endpoint Protection Platform (EPP)

34th

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Configuration Management (9th), Patch Management (7th), Unified Endpoint Management (UEM) (9th)

OpenText Core Endpoint Prot...

Ranking in Endpoint Protection Platform (EPP)

50th

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 1.0% compared to the previous year. The mindshare of OpenText Core Endpoint Protection is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
BigFix	1.1%
OpenText Core Endpoint Protection	1.2%
Other	97.7%

Endpoint Protection Platform (EPP)

Featured Reviews

Anish_Mishra

RPA Developer at Hexaware Technologies Limited

Successfully manage endpoint security and compliance while facing integration challenges

I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

Read full review

reviewer2584380

vCIO At Grove Networks Inc. at a computer software company with 11-50 employees

Improving threat detection is critical for enhanced protection

We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very straightforward."

"The technical support for BigFix is really amazing."

"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."

"All the vendor patches are synchronized automatically."

"We are able to go from patching thousands of machines by twenty to thirty people to one person."

"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."

"The most valuable feature is the patching."

"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."

More BigFix pros

"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."

"Webroot Business Endpoint Protection is very scalable."

"Webroot's tech support is pretty good; they've given me some pointers."

"Auto-Remediation"

"The Webroot cloud console is very powerful."

"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."

"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."

"It monitors traffic and keeps us from getting ransomware or other viruses."

More OpenText Core Endpoint Protection pros

Cons

"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."

"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."

"I would like to see more integration with external data."

"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."

"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."

"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."

"They need better integration."

"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."

More BigFix cons

"It doesn't do anything proactive. The virus has to hit the machine before it detects it."

"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."

"There should be a Webroot Business Endpoint Protection mobile app."

"They should provide more information on the type of cyber attacks."

"I did notice that my OS slowed down, but I don't know if that's due to Webroot."

"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."

"I want Webroot to be easier to use and set up. It is not very intuitive."

"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."

More OpenText Core Endpoint Protection cons

Pricing and Cost Advice

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."

"The license is subscription-based."

"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."

"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."

"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."

"It might be about $23 a client."

"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."

"We have a subscription-based contract with BigFix."

More BigFix pricing and cost advice

"Work on a price tier plan."

"Webroot is less expensive than SentinelOne."

"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."

"From a pricing standpoint, I would rate it a four out of five."

"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."

"The pricing is high."

"Its cost is not much per month. Our price is a couple of bucks a user."

"We evaluate other options using multiple choices, best value, management and functionality."

More OpenText Core Endpoint Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

Government

Computer Software Company

10%

Performing Arts

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	66

By reviewers
Company Size	Count
Small Business	35
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What do you like most about BigFix?

The most valuable features of the solution are Windows patching and the hardware and software inventory.

See all answers

What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.

See all answers

What needs improvement with BigFix?

The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...

See all answers

What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.

See all answers

What needs improvement with Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.

See all answers

What is your primary use case for Webroot Business Endpoint Protection?

See all answers

Comparisons

Tanium vs BigFix

Compared 7% of the time

Microsoft Intune vs BigFix

Compared 7% of the time

Microsoft Configuration Manager vs BigFix

Compared 6% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 5% of the time

NinjaOne vs BigFix

Compared 4% of the time

More BigFix Competitors

Microsoft Defender for Endpoint vs OpenText Core Endpoint Protection

Compared 25% of the time

Huntress Managed EDR vs OpenText Core Endpoint Protection

Compared 7% of the time

HP Wolf Security vs OpenText Core Endpoint Protection

Compared 5% of the time

Malwarebytes Teams vs OpenText Core Endpoint Protection

Compared 5% of the time

SentinelOne Singularity Complete vs OpenText Core Endpoint Protection

Compared 5% of the time

More OpenText Core Endpoint Protection Competitors

Product Reports

Buyer's Guide

BigFix

January 2026

Download BigFix product report

Buyer's Guide

OpenText Core Endpoint Protection

January 2026

OpenText Core Endpoint Protection report

Download OpenText Core Endpoint Protection product report

Also Known As

Tivoli Endpoint Manager

Webroot SecureAnywhere Business Endpoint Protection

Overview

HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

HCL BigFix Benefits

Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.

Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals.

Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues.

BigFix Features

BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.

Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.

Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.

Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.

Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

Reviews from Real Users

HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”

Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

HCLSoftware

OpenText Core Endpoint Protection offers cloud-managed endpoint security with AI integration, providing real-time protection and lightweight performance. It ensures low system impact, seamless cloud integration, and cost-effective security solutions for various devices.

OpenText Core Endpoint Protection is a comprehensive endpoint security platform utilized by managed-service providers for antivirus and firewall functionality across servers, workstations, and mobile devices. It employs AI for robust threat detection, integrating with cloud applications for real-time updates. Multi-layered security features include malware protection, network defense, and DNS protection. Although connectivity and threat reporting need improvement, this platform extensively supports remote device management and integrates efficiently with Active Directory policies.

What are the key features of OpenText Core Endpoint Protection?

Cloud Management: Centralized admin console for easy oversight
AI Integration: Enhanced threat detection capabilities
Lightweight Performance: Minimal impact on system resources
Real-time Threat Database: Constant updates for effective protection
Web Control Interface: Monitors and controls web traffic

What benefits are associated with OpenText Core Endpoint Protection?

Ease of Setup and Maintenance: Facilitates quick deployment and upkeep
Seamless Cloud Integration: Simplifies scalability and operation
Cost-Effectiveness: Affordable pricing with comprehensive features
Mobile Security Capabilities: Supports remote device management

OpenText Core Endpoint Protection finds application in industries requiring stringent data protection and peace of mind over device security. Managed-service providers implement this for comprehensive antivirus and firewall features, safeguarding multi-device networks. It is particularly useful for DNS protection and integrating with Active Directory policies, enabling secure yet flexible operations across sectors.

OpenText

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Mytech Partners

Buyer's Guide

BigFix vs. OpenText Core Endpoint Protection

December 2025

Free Report: BigFix vs. OpenText Core Endpoint Protection

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