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BigFix vs OpenText Core Endpoint Protection​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (9th), Patch Management (7th), Unified Endpoint Management (UEM) (9th)
OpenText Core Endpoint Prot...
Ranking in Endpoint Protection Platform (EPP)
50th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 1.0% compared to the previous year. The mindshare of OpenText Core Endpoint Protection​ is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
BigFix1.1%
OpenText Core Endpoint Protection​1.2%
Other97.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
reviewer2584380 - PeerSpot reviewer
vCIO At Grove Networks Inc. at a computer software company with 11-50 employees
Improving threat detection is critical for enhanced protection
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection Webroot Business Endpoint Protection is cost-effective for rolling it out to all of our clients,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of BigFix is the software deployment."
"The patch management and the BigFix Inventory have been the most valuable features."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"I rate the initial setup phase a ten on a scale of one to ten, where one is difficult, and ten is easy."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"Doesn't consume resources or affect the computer performance at all."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"Webroot Business Endpoint Protection is very scalable."
"The Webroot cloud console is very powerful."
"Webroot's tech support is pretty good; they've given me some pointers."
 

Cons

"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The console interface is not friendly, and requires training before using it in production."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"The solution could improve by providing better ransomware protection."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."
"We need to know more details about how the virus interacted with the computer."
"We need more control over when upgrades to the app are rolled out."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
 

Pricing and Cost Advice

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price of the solution is high. There are not any additional fees from the standard license."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"The pricing is high."
"From a pricing standpoint, I would rate it a four out of five."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
"Its cost is not much per month. Our price is a couple of bucks a user."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
9%
Government
9%
Computer Software Company
7%
Computer Software Company
10%
Performing Arts
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
What is your primary use case for Webroot Business Endpoint Protection?
We use Webroot Business Endpoint Protection as a NextGen antivirus solution for our clients. It's included in the contract we have with our clients as a cost-effective option for antivirus protection.
 

Also Known As

Tivoli Endpoint Manager
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Mytech Partners
Find out what your peers are saying about BigFix vs. OpenText Core Endpoint Protection​ and other solutions. Updated: December 2025.
881,515 professionals have used our research since 2012.