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BigFix vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
14th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
40th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.0%, up from 0.8% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"It covers multiple operating systems and helps with patch management."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"What I like most is that it is a powerful solution."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"Servers are patched more consistently than they have been previously."
"We've had no issues with stability."
"I haven't observed any of the instabilities in the solution. It is a stable solution."
"It is an easy-to-use and easy-to-configure product."
"The solution is very simple and straightforward to use."
"It is excellent endpoint protection for mobiles that does everything it says it will."
"Doesn't consume resources or affect the computer performance at all."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"The Webroot cloud console is very powerful."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
 

Cons

"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"We need a much better multi-tenant option."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"Unified threat management (UTM) integration."
"The only complaint I have with Webroot is its inability to prevent UoD phishing and its inability to check against bots or block anti-attacks. Plus the URL server is in zero-definition."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"It doesn't do anything proactive. The virus has to hit the machine before it detects it."
"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."
"The solution could improve by providing better ransomware protection."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
 

Pricing and Cost Advice

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"We have a subscription-based contract with BigFix."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"It might be about $23 a client."
"The price is very fair."
"We evaluate other options using multiple choices, best value, management and functionality."
"Webroot is less expensive than SentinelOne."
"Get a trial, then a multi-year license."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"I rate the product's pricing a three on a scale of one to ten, where one is cheap, and ten is expensive. There are no costs in addition to the product's standard licensing fees."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"Work on a price tier plan."
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Real Estate/Law Firm
13%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

Tivoli Endpoint Manager
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Mytech Partners
Find out what your peers are saying about BigFix vs. Webroot Business Endpoint Protection and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.