Try our new research platform with insights from 80,000+ expert users

BigFix vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
3.9
Webroot Business Endpoint Protection's customer service is highly rated, but technical support experiences vary, with email preferred over live chat.
 

Room For Improvement

No sentiment score available
Sentiment score
3.1
Webroot Business Endpoint Protection needs improvements in detection, interface, reporting, ransomware defense, support, and integration for better reliability.
Real-time threat detection also doesn't work as it should.
 

Scalability Issues

No sentiment score available
Sentiment score
10.0
Webroot Business Endpoint Protection is praised for its scalability, allowing seamless user expansion and efficient management for growing companies.
 

Setup Cost

No sentiment score available
Sentiment score
1.0
Webroot Business Endpoint Protection is seen as cost-effective, especially for multi-year licenses, and competitively priced versus competitors.
I would rate their pricing a one or a two out of ten.
 

Stability Issues

No sentiment score available
Sentiment score
5.3
Webroot Business Endpoint Protection is reliable and efficient with minimal issues, delivering high user satisfaction and performance.
It lacks the ability to detect threats effectively.
 

Valuable Features

No sentiment score available
Sentiment score
8.3
Webroot Business Endpoint Protection offers AI-powered security, easy management, and cost-effective cloud integration with minimal performance impact.
Their integration is superior, with multiple integrations with different products that managed service providers use.
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Urs Schuerch - PeerSpot reviewer
A tool that offers good UI and documentation
Webroot Business Endpoint Protection had sent me a physical installation medium, which was very easy to obtain and deploy. It was also easy to configure, and it had a nice UI. I didn't have any problems with the product. I think that Webroot Business Endpoint Protection is very transparent about the pricing models offered to users. The tool also maintains transparency about the features and specifications. Previously, when I compared the two products with Webroot Business Endpoint Protection, I saw that with Trend Micro, it is very difficult to transparently find out what it offers and how much it charges for it.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
18%
Real Estate/Law Firm
12%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
With Webroot Business Endpoint Protection, I can select a yearly billing cycle.
What needs improvement with Webroot Business Endpoint Protection?
I now have a test account with Webroot and the management console, which is a different experience from when I used Webroot Business Endpoint Protection privately. I haven't finished the testing ph...
 

Also Known As

Tivoli Endpoint Manager
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Mytech Partners
Find out what your peers are saying about BigFix vs. Webroot Business Endpoint Protection and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.