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BigFix vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
8.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Aug 12, 2024
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Fabrice Beaux - PeerSpot reviewer
Aug 29, 2023
A tool with a great interface that makes deployment and controlling of endpoints easy
I use Webroot Business Endpoint Protection for my company's smaller customers who cannot buy EDRs Webroot Business Endpoint Protection provides a great interface, making deploying and controlling endpoints easy. The most valuable feature of the solution is its web interface for controlling the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Vulnerability scanning and patch automation."
"It's easy to use, not complicated."
"The most valuable features are patch management, software installation, and asset management."
"The solution is unbelievably scalable."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"I’ve found patching to be the most valuable feature of the solution."
"It's very straightforward."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"It monitors traffic and keeps us from getting ransomware or other viruses."
"I like that Webroot is very lightweight. It didn't bog down the machine, and more importantly, it had heuristics artificial intelligence to some degree. It wasn't like full-blown artificial intelligence, but something where you have one endpoint recognizing issues because it maintains a cloud database. If one client recognizes a threat, it would add it to the database, and almost immediately, every agent in the world would also know about that threat. That was very appealing to us. However, now it's becoming commonplace, whereas ventures like Symantec and McAfee were based more on the traditional model of definition and updates, and we were always falling behind. Webroot also has pretty good technical support."
"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."
"The initial setup is not complex at all. It's very straightforward."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"The solution has many features. It is very easy to define and set the policies based on the user groups, it does not take up a lot of resources in operation, and has provided us with a good track record of protection."
"Probably, compared to other antivirus programs, what we like about it is it is lightweight."
 

Cons

"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I would like better support on the backend."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"We need to have a stronger defense against CryptoLock and other attackers."
"There needs to be more advanced analytics. It would make it a more powerful antivirus solution within the marketplace."
"The solution could improve by providing better ransomware protection."
"An updated UI would be nice, but is not hardly used."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"They should provide more information on the type of cyber attacks."
 

Pricing and Cost Advice

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"Its price is very reasonable."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."
"It is relatively cheap."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"Its cost is not much per month. Our price is a couple of bucks a user."
"The solution is very cost-effective."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"From a pricing standpoint, I would rate it a four out of five."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Computer Software Company
19%
Real Estate/Law Firm
12%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
With Webroot Business Endpoint Protection, I can select a yearly billing cycle.
What needs improvement with Webroot Business Endpoint Protection?
I now have a test account with Webroot and the management console, which is a different experience from when I used Webroot Business Endpoint Protection privately. I haven't finished the testing ph...
 

Also Known As

Tivoli Endpoint Manager
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Mytech Partners
Find out what your peers are saying about BigFix vs. Webroot Business Endpoint Protection and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.