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BigPanda vs Huawei eSight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
51st
Average Rating
7.4
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
IT Alerting and Incident Management (12th), AIOps (18th)
Huawei eSight
Ranking in IT Infrastructure Monitoring
34th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Network Management Applications (9th)
 

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.9%, down from 1.0% compared to the previous year. The mindshare of Huawei eSight is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ankit-Mathur - PeerSpot reviewer
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
Gary Strydom - PeerSpot reviewer
Used to monitor devices and provides the hardware alarms feature
Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"One of the most valuable features of BigPanda is its user-friendly interface."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment."
"BigPanda improves service reliability with instant resolution, increased uptime, and reduced mean time to resolution, thus enhancing service quality."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."
"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."
"We can scale the solution."
"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."
"The most important features are alarm management and the visualization of the health of our network devices."
"The product is stable."
"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."
 

Cons

"When handling critical traffic, the BigPanda site can slow down, which we manage with a load balancer."
"The solution could improve by having better integration."
"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
"Lacks sufficient dashboard features."
"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The usability needs to improve, because it is a pure code environment."
"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."
"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."
"It is not a very flexible product."
"The price could be less costly."
"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."
"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."
"The variety of license types should be made simpler as, at present, it is complex."
"This solution could be improved by offering monitoring for all devices and not only Huawei devices."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"BigPanda is cheaper than the competitors."
"The price of BigPanda is in the middle compared to other solutions."
"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."
"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."
"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."
"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."
"The solution’s pricing is reasonable."
"The price is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
19%
Manufacturing Company
10%
Insurance Company
7%
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What do you like most about Huawei eSight?
We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.
What needs improvement with Huawei eSight?
Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.
What is your primary use case for Huawei eSight?
We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Marina Bay, CITIC Pacific Mining
Find out what your peers are saying about BigPanda vs. Huawei eSight and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.