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BigPanda pros and cons

Vendor: BigPanda

3.6 out of 5

12 reviews
75% willing to recommend

1,379 followers

Pros & Cons summary

BigPanda integrates well with solutions like WatchGuard, providing efficient event correlation and anomaly detection. AI and ML features surpass other SRE tools, enhancing error message deduping and API onboarding. However, it is costly compared to New Relic and needs better integration and observability in infrastructure. Dashboard features and event correlations can also be improved further.

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Prominent pros & cons

PROS

BigPanda integrates well with other solutions, such as WatchGuard.

Event correlation effectively reduces noise and enhances anomaly detection.

Error message deduplication is notably efficient.

AI and ML capabilities are advanced and compare favorably with other SRE tools.

API integration is robust, facilitating faster onboarding.

CONS

The cost is too high compared to New Relic.

The observability can be enriched with regards to infrastructure and the application-integrated environment.

The dashboard and reports could be improved.

BigPanda attempts a little of everything and fails at most.

BigPanda lacks sufficient dashboard features.

BigPanda Pros review quotes

LC

Principal Engineer, Site Operations at Workday

May 29, 2020

Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.

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SK

reviewer1966017

Automation Solution Architect at a tech services company with 10,001+ employees

Sep 20, 2022

The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.

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JK

Global NOC Manager at a computer software company with 1,001-5,000 employees

Mar 19, 2018

Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture.

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IT Infrastructure Monitoring

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ZB

Global Process Owner at a pharma/biotech company with 10,001+ employees

Sep 12, 2019

The program is very stable.

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CS

reviewer1924173

President at a media company with 1-10 employees

Jul 21, 2022

The best of a bad lot was the error message deduping.

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Program Manager at Tata Consultancy

Mar 23, 2024

One of the most valuable features of BigPanda is its user-friendly interface.

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Electrical Engineer at Tata Consultancy

Jun 26, 2022

The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.

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KR

DevOps Engineer at itorizon

Sep 20, 2022

A user-friendly solution.

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KR

DevOps Engineer at itorizon

Aug 13, 2020

The main thing that we like about BigPanda is the user interface.

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SK

reviewer1957998

Senior System Engineer at Infosys

Sep 11, 2022

The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.

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Show 2 more reviews (out of 12)

BigPanda Cons review quotes

LC

Principal Engineer, Site Operations at Workday

May 29, 2020

Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.

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SK

reviewer1966017

Automation Solution Architect at a tech services company with 10,001+ employees

Sep 20, 2022

BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.

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JK

Global NOC Manager at a computer software company with 1,001-5,000 employees

Mar 19, 2018

Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda.

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IT Infrastructure Monitoring

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Find out what your peers are saying about BigPanda, Moogsoft, Zabbix and others in IT Infrastructure Monitoring. Updated: October 2024.

814,649 professionals have used our research since 2012.

ZB

Global Process Owner at a pharma/biotech company with 10,001+ employees

Sep 12, 2019

The usability needs to improve, because it is a pure code environment.

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CS

reviewer1924173

President at a media company with 1-10 employees

Jul 21, 2022

BigPanda attempts a little of everything and fails at most.

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Program Manager at Tata Consultancy

Mar 23, 2024

BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.

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Electrical Engineer at Tata Consultancy

Jun 26, 2022

The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved.

Read full review

KR

DevOps Engineer at itorizon

Sep 20, 2022

Lacks sufficient dashboard features.

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KR

DevOps Engineer at itorizon

Aug 13, 2020

The cost of this product is too high compared to New Relic.

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SK

reviewer1957998

Senior System Engineer at Infosys

Sep 11, 2022

The UI for this solution could be improved. It is very hard to find what you are looking for.

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Show 2 more reviews (out of 12)

Product Categories

Product Categories

IT Infrastructure Monitoring

IT Alerting and Incident Management

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Product Categories

Product Categories

IT Infrastructure Monitoring

IT Alerting and Incident Management

Popular Comparisons

Popular Comparisons

Splunk Enterprise Security vs BigPanda

ServiceNow vs BigPanda

Dynatrace vs BigPanda

Datadog vs BigPanda

Zabbix vs BigPanda

New Relic vs BigPanda

Elastic Observability vs BigPanda

SolarWinds NPM vs BigPanda

PRTG Network Monitor vs BigPanda

Nagios XI vs BigPanda

SCOM vs BigPanda

LogicMonitor vs BigPanda

ServiceNow IT Operations Management vs BigPanda

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