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BigPanda vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
54th
Average Rating
7.2
Number of Reviews
12
Ranking in other categories
IT Alerting and Incident Management (12th), AIOps (18th)
Zabbix
Ranking in IT Infrastructure Monitoring
1st
Average Rating
8.2
Number of Reviews
103
Ranking in other categories
Application Performance Monitoring (APM) and Observability (10th), Network Monitoring Software (1st), Server Monitoring (1st), Cloud Monitoring Software (2nd)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 1.1%, up from 1.0% compared to the previous year. The mindshare of Zabbix is 12.2%, down from 13.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ankit-Mathur - PeerSpot reviewer
Mar 23, 2024
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
ASM Naushad Alam - PeerSpot reviewer
Dec 16, 2022
Allows any number of customizations but lacks functionality for finding root causes
Our company is a financial organization and we use the solution to check connectivity, CPU utilization, and hard disk utilization for all of our servers. We monitor networks to learn traffic conditions. We use threshold features to compare servers or routers and find each server's size before it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The main thing that we like about BigPanda is the user interface."
"The best of a bad lot was the error message deduping."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The program is very stable."
"The most valuable feature is monitoring."
"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."
"There is less computing power needed for scaling."
"Dashboard and the customization of the items and triggers are the most valuable features."
"I have found that the reporting feature in Zabbix is most valuable. Additionally, the solution has given us bandwidth options, we are able to see where problems are. For example, we noticed a problem that occurred because of a bad interface going in the wireless VLAN."
"SNMP monitoring, source discovery, and alert triggering are most valuable."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"It's a very reliable platform and we've never had any issues regarding the scalability or the stability of Zabbix."
 

Cons

"Lacks sufficient dashboard features."
"We had to use a partner for the deployment."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The usability needs to improve, because it is a pure code environment."
"The solution could improve by having better integration."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The cost of this product is too high compared to New Relic."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"I want Zabbix to improve the UX/UI. Zabbix doesn't use a JavaScript chart for images, and I want them to improve this."
"In terms of user-friendliness, large maps could be more interactive. We should be able to click on some areas and move some objects. It would make it simpler to see things while analyzing some dedicated parameters."
"Zabbix does not draw automatic mapping of the network, this is something they should add in the future. There is a lot of effort that is involved in tailoring some of the settings which could be made easier."
"The dashboard and the graph section could be a little bit more professional."
"Even though it’s such a powerful monitoring system, it would be more helpful if it had a flexible UI."
"The event correlation could be better."
"The user interface could be better."
"Zabbix isn't very good at automation just yet."
 

Pricing and Cost Advice

"The price of BigPanda is in the middle compared to other solutions."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"We pay $200,000 USD per year."
"BigPanda is cheaper than the competitors."
"If you have 20,000 hosts, the support costs around €95,000 for a year."
"We use the open-source version of Zabbix."
"We purchased Zabbix for a good price, including support"
"There is no license but we need to pay for support."
"Its licensing is fair. It seems to be much cheaper than others."
"The tool's licensing costs are yearly."
"Zabbix and Grafana are both open source products, we only needed to go to their website and download the application and we began to use them. The solutions are free."
"We are using the free, open-source version."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
6%
Educational Organization
39%
Computer Software Company
11%
Financial Services Firm
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
I'm using the free version of Zabbix, and I'd like to see more customization options, especially for setting trigger thresholds.
 

Comparisons

 

Learn More

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about BigPanda vs. Zabbix and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.