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BigPanda vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
54th
Average Rating
7.2
Number of Reviews
12
Ranking in other categories
IT Alerting and Incident Management (12th), AIOps (18th)
SolarWinds NPM
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
155
Ranking in other categories
Network Monitoring Software (4th), Cloud Monitoring Software (6th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 1.1%, up from 1.0% compared to the previous year. The mindshare of SolarWinds NPM is 4.1%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ankit-Mathur - PeerSpot reviewer
Mar 23, 2024
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
MohitKumar - PeerSpot reviewer
Sep 30, 2022
High-level, comprehensive, and proactive monitoring in a user-friendly interface
Our company uses the solution to monitor NPM for 100 large accounts that typically have 40,000 interfaces.  Basic monitoring includes CPU memory, errors, and interfaces. Advanced monitoring includes F5 load balancers, in-depth tunnels, and AP alarms.  We also monitor CM for backup parts and…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The best of a bad lot was the error message deduping."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The main thing that we like about BigPanda is the user interface."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The alerting and reporting capabilities of the tool are impressive"
"As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."
"The most valuable features of the solution are its graphical interface and reports."
"One of the best features is the reports feature."
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"The connectivity of the solution is very good."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"We don't have any issues with the stability of SolarWinds NPM."
 

Cons

"BigPanda attempts a little of everything and fails at most."
"The usability needs to improve, because it is a pure code environment."
"The solution could improve by having better integration."
"Lacks sufficient dashboard features."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The cost of this product is too high compared to New Relic."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"My team has had a lot of issues with support."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"Sometimes there are issues when upgrading to a new version of the product."
"The solution's customer service is not very good because the support takes too long."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"This solution would benefit from expanding on the capabilities within the API."
"Consolidation of platforms would provide a smoother experience."
"If they did some type of synthetic monitoring, it would have been better."
 

Pricing and Cost Advice

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"BigPanda is cheaper than the competitors."
"The price of BigPanda is in the middle compared to other solutions."
"We pay $200,000 USD per year."
"The standard licensing fees are what we're paying. It's about $20,000 a year for all our licensing."
"The NPM component of the system costs approximately $1,000 USD per year."
"We have a perpetual license for this solution, and my impression is that this solution is cheap."
"SolarWinds NPM has different pricing models available. The cost of the solution is less than some competitors."
"It is too expensive."
"The pricing is in the middle. It's not particularly cost-effective, but it's not overly expensive either."
"We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
"The licensing is based on the number of nodes, interfaces, and volumes."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
18%
Manufacturing Company
9%
Insurance Company
6%
Educational Organization
56%
Computer Software Company
6%
Manufacturing Company
5%
Government
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about BigPanda vs. SolarWinds NPM and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.