We performed a comparison between BigPanda and Loom Systems based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The solution is user-friendly and has good performance and certification."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"A user-friendly solution."
"The program is very stable."
"One of the most valuable features of BigPanda is its user-friendly interface."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The main thing that we like about BigPanda is the user interface."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The usability needs to improve, because it is a pure code environment."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The cost of this product is too high compared to New Relic."
"The solution could improve by having better integration."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The change management within the solution needs to be improved. There needs to be more process automation."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The reporting is a bit weak. They should work to improve this aspect of the product."
BigPanda is ranked 43rd in IT Infrastructure Monitoring with 12 reviews while Loom Systems is ranked 57th in IT Infrastructure Monitoring with 4 reviews. BigPanda is rated 7.2, while Loom Systems is rated 8.0. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, ServiceNow IT Operations Management and IBM Tivoli NetCool OMNIbus, whereas Loom Systems is most compared with Elastic Search and Splunk Infrastructure Monitoring. See our BigPanda vs. Loom Systems report.
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