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BigPanda vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
52nd
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
IT Alerting and Incident Management (12th), AIOps (18th)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (11th), Cloud Monitoring Software (9th), Container Management (8th)
 

Mindshare comparison

As of March 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 1.0%, down from 1.0% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ankit-Mathur - PeerSpot reviewer
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The best of a bad lot was the error message deduping."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The solution is user-friendly and has good performance and certification."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The program is very stable."
"It has been beneficial for our IT infrastructure."
"The tool's stability is great."
"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."
"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."
"It supports proactive management, enhances security, and improves operational efficiency."
"The features are pretty much ready out of the box."
"It's a very easy-to-use solution."
"I find the monitoring console very helpful. With one click, I can see how we are performing, and at the same time, I can see what data is flowing."
 

Cons

"The solution could improve by having better integration."
"BigPanda attempts a little of everything and fails at most."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The usability needs to improve, because it is a pure code environment."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The cost of this product is too high compared to New Relic."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"They can improve the flow system and the keyword language. It has predefined keywords, but they can be improved."
"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."
"There are some predefined metrics.......we may want to create customized metrics."
"The deployment can be quite complex."
"There is not a lot of support for the tool's on-premises version, especially since everything is on the cloud."
"We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny little tweaks that can be made regardless of whether it looks better or has a different flow to it than it does right now, but it works pretty well for what we use it for."
"It does not have a user-friendly interface and it is difficult to use."
"Splunk isn't an ideal tool for application performance management due to the extensive setup required."
 

Pricing and Cost Advice

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"BigPanda is cheaper than the competitors."
"We pay $200,000 USD per year."
"The price of BigPanda is in the middle compared to other solutions."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"The price of Splunk APM is less than some of its competitors."
"The pricing is reasonable."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
"It appears to be expensive compared to competitors."
"The pricing is based on several factors, including the scale of deployment."
"Splunk has been fairly expensive, but it has been predictable."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
18%
Manufacturing Company
10%
Insurance Company
6%
Financial Services Firm
17%
Computer Software Company
15%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
There is room for improvement in the alerting system, which is complicated and has less documentation available. We sometimes encountered issues in setting up alerts. The custom detector could be m...
What is your primary use case for SignalFx?
The main purpose of using Splunk APM is to optimize our application. We use Splunk APM primarily to understand how the application works, how it uses resources, and its response time in connection ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about BigPanda vs. Splunk Observability Cloud and other solutions. Updated: February 2025.
842,651 professionals have used our research since 2012.