Try our new research platform with insights from 80,000+ expert users

Birst vs Domo comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Birst offers substantial returns by providing visualization tools that impact the organization through enhanced sales and data access capabilities.
Sentiment score
7.5
Domo users report varying ROI, highlighting efficiency and decision-making benefits despite occasional high costs and inadequate returns.
 

Customer Service

Sentiment score
7.2
Birst's technical support is mixed; praised for responsiveness and customer service but faces challenges with time zones and reliance on forums.
Sentiment score
7.0
Domo's customer service is knowledgeable but sometimes slow, with varying ongoing support and effective direct support channels.
While they eventually provide the correct answers, their support for smaller customers could be improved.
 

Scalability Issues

Sentiment score
6.4
Birst's scalability receives mixed reviews; some praise it, while others face challenges, costs, and complexity, yet cloud solutions impress.
Sentiment score
7.2
Domo offers scalable, cloud-based solutions for diverse roles, supporting large datasets and user growth with robust performance and adaptability.
Sigma, which is written for Snowflake, scales more easily than Domo.
 

Stability Issues

Sentiment score
6.3
Birst users experience varying stability, with issues during upgrades and large datasets, though some report smooth performance improvements.
Sentiment score
7.8
Domo is a reliable cloud-based tool with minimal downtime, strong server performance, and rare access issues for users.
 

Room For Improvement

Birst struggles with performance, customization, UI, visualization features, inefficiencies, and support, requiring enhancements and modernization in various areas.
Domo faces concerns over ease of use, integration, visualization, pricing, ETL tools, user interface, and advanced AI capabilities.
End users require a license to run their own reports and dashboards, which are fairly expensive.
 

Setup Cost

Birst offers market-standard pricing with a subscription model, providing comprehensive solutions and flexibility despite high entry costs.
Domo's pricing is high but justified by features and integration, suitable for larger enterprises, often requiring negotiation.
Domo is expensive compared to other solutions.
 

Valuable Features

Birst provides scalable data visualization, cloud-based architecture, and integrates ETL, reporting, and dashboards for efficient data-driven decisions.
Domo offers user-friendly data transformation, visualization, and integration with extensive connectors, handling large data sets efficiently.
I have been using it for four years and have been able to extract the information I need from it.
 

Categories and Ranking

Birst
Ranking in Reporting
32nd
Average Rating
7.4
Reviews Sentiment
7.1
Number of Reviews
20
Ranking in other categories
Embedded BI (15th)
Domo
Ranking in Reporting
7th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
Data Integration (46th), BI (Business Intelligence) Tools (15th), Business Performance Management (15th), Data Visualization (9th)
 

Mindshare comparison

As of April 2025, in the Reporting category, the mindshare of Birst is 0.2%, up from 0.2% compared to the previous year. The mindshare of Domo is 11.8%, up from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Reporting
 

Featured Reviews

it_user547323 - PeerSpot reviewer
We deploy dashboards using the integrated data warehousing and visualization abilities. Setup is complex.
From a visualization perspective, this tool claims to make several advances that are indeed interesting to a large proportion of the user base. However, it needs to prioritize several extremely fundamental features associated with charting, formatting and layout control. Some basic features that Birst needs to improve are: * Line graph between two measures (comparing one measure to another without summing them) – Basic scatter plot sums the measure up automatically. * Spark lines need to be made available. * Editing trend lines and gridlines in graphs – An option for customizing label location, label background under formatting chart elements such as gridlines and labels, custom label backgrounds and transparency, etc. * An option to customize the alignment of headings in any table as left, right, center, top, middle and bottom. Also there is need to add label customization in a table that is not associated to any measure but just plain text, instead of having to change it on the dashboard as a text input, which also does not re-size in the same ratio as the other components do when the screen size is modified. * Conditional filter – An additional option to use a filter “where variable-xyz in (a,b,c,d,)” type of statement for filtering attributes. This is helpful when the list of attributes is long and can be used instead of manually select each box. * Conditional display of KPI – For example, if the date range is x, then display KPI A; if the date range is y, then display KPI B. * Conditional indicators – A solution to give conditions to KPI indicators rather than to have a measure to check against a predefined number. * Unnecessary padding spaces around graphs, KPIs, tables – An option to be able to define the space and padding. * An option to customize a measure within a given timeline, embedded in the measure itself. There should be way to define that timeline dependent on a user-selected time in dashboard filters. Currently, there is no ability to display several measures on different time scales in the same table. For example, measure 1, 2 and 3 current, over last quarter and over last year.
James John Wilson - PeerSpot reviewer
Robust, powerful, and easy to use
There were very few cases on some of the tables, the data tables, where I wish there was an additional feature or two. However, they were particular. What I wanted to see was the ability to collapse when you group a set of rows, let's say when you group them by status or health, so you have your red projects grouped up top. I wanted to compress or collapse that group of red and then open the yellow projects and then the green projects. There were a bit more features in the tables than I wanted to see. They have a widget that you can use either in Microsoft PowerPoint to pull over data into your PowerPoints and refresh graphs or charts or metrics or tables. I would love to see that available in Google Slides. I used it successfully in PowerPoint; however, at one company, they were only using Google products, and so that widget didn't help with reporting in slides. Therefore, we had to do a bit more manual work for our quarterly business reviews or monthly business reviews to produce our executive presentations. Sometimes the fonts were difficult to read if you're trying to put a lot of data in a table and show a lot of rows. Sometimes the fonts got too light, and you had to really play with it to try and figure out how to make it readable. One thing I had to do, and I don't know if it's necessarily a bad thing, was when I was running a meeting, I would have to go turn off the data jobs. If I was running a meeting and a lot of times people were scrambling in the background to do their updates even as the meeting was occurring, it would cause the page to render very slowly. It would sometimes pause or freeze. I found that if I went and turned off the status, the data update jobs that we're pulling data from Smartsheet, then the meetings would work more smoothly, and there were no interruptions or delays.
report
Use our free recommendation engine to learn which Reporting solutions are best for your needs.
848,207 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
University
10%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
One of the biggest problems is that end users require a license to run their own reports and dashboards, which are fairly expensive. Domo is also not the easiest product to use and is more expensiv...
 

Comparisons

No data available
 

Also Known As

No data available
corda
 

Overview

 

Sample Customers

Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Find out what your peers are saying about Birst vs. Domo and other solutions. Updated: April 2025.
848,207 professionals have used our research since 2012.