Bitdefender GravityZone XDR vs Netsurion comparison

Bitdefender GravityZone XDR

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92% willing to recommend

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Executive SummaryUpdated on Oct 8, 2024

Netsurion and Bitdefender GravityZone XDR compete in the cybersecurity market, with Bitdefender GravityZone XDR taking the lead due to its enhanced features, although Netsurion is more favored for its pricing and support.

Features: Netsurion features extensive threat detection, integration capabilities, and user-friendly interfaces. Bitdefender GravityZone XDR is known for superior data analytics, automated responses, and enhanced security measures.

Room for Improvement: Netsurion requires better analytics depth, more customization options, and improved scalability. Bitdefender GravityZone XDR needs simpler management, wider integration compatibility, and streamlined deployments.

Ease of Deployment and Customer Service: Netsurion offers an easy deployment process and responsive customer service. Bitdefender GravityZone XDR, while complex to deploy, compensates with strong support systems appreciated for their effectiveness.

Pricing and ROI: Netsurion is a cost-effective choice that provides a solid return on investment for budget-conscious users. Bitdefender GravityZone XDR, despite a higher price, demonstrates significant ROI due to its comprehensive features.

To learn more, read our detailed Bitdefender GravityZone XDR vs. Netsurion Report (Updated: March 2025).

Bitdefender GravityZone XDR vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitdefender GravityZone XDR

Ranking in Extended Detection and Response (XDR)

21st

Average Rating

9.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Extended Detection and Response (XDR)

18th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), Security Information and Event Management (SIEM) (18th), SOC as a Service (3rd), Managed Detection and Response (MDR) (14th)

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone XDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Netsurion is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR)

Featured Reviews

SimonClark

Cyber Security Advisor - Director at Fort Net UK

Good quality ransomware antivirus that provides automatic patch management

Bitdefender GravityZone XDR is a good quality ransomware antivirus product. We like it because it's an industry-quality antivirus as opposed to some of the better-known ones like Symantec or Norton. Bitdefender has a better reputation for being up-to-date and picking up more threats. Patch management is important to keeping companies secure. The solution has an automatic patch management capability. Customers never find their software or operating systems vulnerable because Bitdefender would have automatically patched them. Bitdefender sells XDR and EDR products, but we tend to stop at the EDR level. BitDefender has lots of modules if people want to pay for them. We primarily push encryption patching and antivirus and integrate that into the security operations center.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I appreciate the overall utilization of AI to enhance security posture."

"I find that the auto-response capability is most valuable."

"The HyperDetect feature in GravityZone XDR is effective."

"Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already bought a license for a year, and you want to add some more users. We can just add on licenses for the remaining period so that the entire organization can have the same expiry date. That makes renewal easier."

"The solution has an automatic patch management capability."

"It provides an in-depth analysis and gives recommendations, along with a historical search capability."

"I would rate GravityZone XDR more than nine out of ten."

"What I like most about Netsurion is the level of visibility and reporting."

"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"Expediting incident response is really great."

"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."

"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."

More Netsurion pros

Cons

"It's not very mature, and additional costs are involved."

"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."

"The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future."

"The solution’s pricing could be improved."

"The product could be improved by offering a single panel for the management of all Bitdefender products."

"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."

"Another area of improvement is CPU utilization. CPU utilization could be improved."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"I would like to see the dashboard come up more quickly."

More Netsurion cons

Pricing and Cost Advice

"It's not the price of the software itself that makes it expensive. It's because you have to buy a VM; you have to buy additional hardware. All those things make it slightly costlier."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Our pricing for Netsurion last year was US $52,000 per year."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Comms Service Provider

18%

Computer Software Company

14%

Hospitality Company

Cloud Solution Provider

Computer Software Company

26%

Government

10%

Manufacturing Company

10%

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bitdefender GravityZone XDR?

Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already b...

What is your experience regarding pricing and costs for Bitdefender GravityZone XDR?

The pricing of Bitdefender GravityZone XDR is reasonable.

What needs improvement with Bitdefender GravityZone XDR?

The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future.

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Extended Detection and Response (XDR)

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Bitdefender GravityZone XDR provides advanced threat detection and response capabilities, delivering comprehensive security insights tailored for knowledgeable audiences.

Bitdefender GravityZone XDR amplifies security operations across environments, ensuring high-level detection and response. It integrates seamlessly, enhancing cybersecurity strategies with its innovative threat intelligence. Efficiently designed, it addresses evolving threats, empowering IT professionals to maintain robust cyber defenses.

What are the most important features of Bitdefender GravityZone XDR?

Advanced Threat Detection: Uses behavioral analysis to accurately identify threats.
Comprehensive Reporting: Offers detailed insights for improved threat visibility.
Scalability: Adapts to different network sizes ensuring consistent protection.
Automation: Streamlines processes with automated response capabilities.

What benefits and ROI should users look for in Bitdefender GravityZone XDR?

Improved Security Posture: Enhances overall threat readiness.
Cost Efficiency: Reduces potential losses from undetected attacks.
Operational Efficiency: Minimizes manual monitoring with automation.
Adaptability: Quickly adjusts to newer threats with flexible configuration.

In industries such as finance and healthcare, Bitdefender GravityZone XDR plays a crucial role in safeguarding sensitive data. Its integration enables institutions to combat sophisticated threats, ensuring compliance and data integrity without compromising operational efficiency.

Bitdefender

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Bitdefender GravityZone XDR vs. Netsurion