BizTalk Server vs Control-M comparison

Microsoft and BMC are both solutions in the Process Automation category. Microsoft is ranked #16 with an average rating of 7.0, while BMC is ranked #3 with an average rating of 8.7. Microsoft holds a 0.7% mindshare in PA, compared to BMC’s 4.4% mindshare. Additionally, 84% of Microsoft users are willing to recommend the solution, compared to 98% of BMC users who would recommend it.

BizTalk Server

Read 13 BizTalk Server reviews

530 Views
270 Comparison Views

84% willing to recommend

Control-M

Read 120 Control-M reviews

3,737 Views
1,525 Comparison Views

98% willing to recommend

BizTalk Server

Control-M

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

BizTalk Server and Control-M compete in the integration solutions category. BizTalk Server has the upper hand in Microsoft-centric environments due to its strong integration capabilities, while Control-M leads in task scheduling and automation for complex operations.

Features: BizTalk Server supports seamless integration within Microsoft ecosystems, durable message handling, and extensive use of various adapters. Control-M excels with powerful scheduling, platform versatility, and advanced automation, providing effective batch processing and scheduling.

Room for Improvement: BizTalk Server could benefit from easier deployment, enhanced cross-platform support, and reduced dependency on specialized expertise. Control-M can improve by lowering initial costs, simplifying advanced customization, and enhancing reporting tools for less technical users.

Ease of Deployment and Customer Service: Control-M offers an easy deployment process with broad customer support, facilitating quicker adoption. BizTalk Server's deployment can be complex and may demand more technical skills despite strong support from Microsoft.

Pricing and ROI: BizTalk Server typically offers a lower setup cost, but ongoing fees like licensing and specialized expertise can add up. Control-M, while having a higher initial investment, often delivers substantial ROI through its potent automation and scheduling features that cut operational costs over time.

To learn more, read our detailed BizTalk Server vs. Control-M Report (Updated: March 2025).

Buyer's Guide

BizTalk Server vs. Control-M

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BizTalk Server

Ranking in Process Automation

16th

Average Rating

7.4

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business-to-Business Middleware (9th)

Control-M

Ranking in Process Automation

3rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

Managed File Transfer (MFT) (4th), Workload Automation (1st)

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of BizTalk Server is 0.7%, up from 0.7% compared to the previous year. The mindshare of Control-M is 4.4%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Srinidhi S

Software Engineer at Shell

For production environments, messages are easily stored within the MessageBox database and offers multiple deployment methods

Some room for improvement means... it's legacy. It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud. Now, we have the option of integrating accounts and the On-Premises Data Gateway to connect on-premises BizTalk with Azure. But the trend is moving towards Azure. Not everyone wants a hybrid model. Companies are still going with hybrid scenarios, but they want both BizTalk and Azure. See, whatever you can do in BizTalk, you cannot do the same things the same way in Azure. One example is tracking. In BizTalk, especially for production environments, messages are easily stored within the MessageBox database. Support can assist in retrieving them directly. It's not as easy to track in Azure – everyone can potentially access it, and even reprocessing is different. Logic Apps have a preview mode. If a Logic App is stuck at a particular action, you can resubmit from there. Microsoft is still making improvements – I don't know when they'll have general availability for these features. However, tracking and message storage are more complex in Azure. We have to use Azure Blob storage for archiving, whereas in BizTalk, it's a built-in feature of the MessageBox DB. If you need to debug at any point, you can do so easily in BizTalk. This is one aspect influenced by the on-premises nature of BizTalk. Since everything is moving to the cloud, Microsoft will also end support for BizTalk Server 2030 – there won't be any further support. I don't think they'll release any new versions. 2020 was the last, and it's been four years. After the end of support, I think companies currently using BizTalk will move to Azure or another cloud-based integration technology.

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Pedro Fuentes

System Engineer at Community Loans of America, Inc.

Cost-effective, excellent support, and centralized access and control

They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BIzTalk's integration with Visual Studio is the most valuable feature of this product."

"Essentially, you can do whatever you like with these systems, and you do not have to take care about the scaling because if one server is overloaded, it just forwards the message to the next server, even if it were designated to a specific server. It weeds out the messages according to the load. If you want to scale it, you just add new servers."

"The most valuable feature of BizTalk Server is that it will turn XML into flexible transactions."

"The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good."

"We can handle a large number of messages without any issues, ensuring that everything runs smoothly."

"Compared to the current solutions I use, like Azure Logic Apps and other cloud services, BizTalk was far better and more reliable."

"The most valuable feature is its reliability and stability. The first version of BizTalk was released in 2000, and many companies still use it. It was stable until 2013 when we had support."

"I rate the tool's stability a nine out of ten."

More BizTalk Server pros

"Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs."

"It is an enterprise tool that integrates with all the applications in our organization. It has made our life easier because we don't need to wake up at midnight and do monitoring, etc. It does everything. It also sends precautionary alerts. If a job or activity is running for more than the specified time, it alerts the application team. So, our teams do not need to sit in front of a laptop or any open application to watch the jobs. They can do their other regular activities while Control-M takes care of all the jobs. It notifies them when there is job completion, delay, and error."

"The scheduling feature and scheduling tool are the most valuable features. I like the scheduling services that we have in Control-M, which are very beneficial to our organization because they are automating things. There is also less manual work. We can schedule a task without any manual interruptions."

"The ability to dynamically predict batch run time is so valuable."

"In our bank, all new applications need to be implemented with Control-M. We try to look for the best way to establish communication between both products. One of the new features for us is Application Integrator. It is a very interesting feature because it lets us integrate with those applications that are not included in Control-M. By using Application Integrator, we can easily integrate new technologies. With the help of Application Integrator, we recently integrated with Blue Prism, which is a robotic product. We could integrate such processes into Control-M. Now, we are working with Ansible, and we are putting Ansible automated processes into Control-M."

"BIM is helpful because we do not miss any SLAs, as we get to know the issue well in advance. It is the topmost service that has helped us provide better solutions for the business."

"The integration with ServiceNow is good. When a job ends and there are problems with it, we automatically open an incident in this platform, and the number of the incident is forwarded to Control-M. This means that we have a record of it with the log of the job."

"We use Control-M for maintenance on our Oracle and SQL Server databases. It automates maintenance on packages, including standard procedures on the databases themselves, snapshots, checking integrity, verifying the RDBMS of the databases, etc. It ensures they aren't clogged and that they are running smoothly and that there aren't any jobs stuck, eating up the performance of the server or any of the CPU cores."

More Control-M pros

Cons

"BizTalk is in the past, Microsoft is not going to evolve it any further or add any new features."

"The deployment could be simplified."

"It's a complex product because you have many degrees of freedom to connect different parts together. Whether it's sensible or not, is up to you, but the machine does allow it. But because of the vast degrees of freedom, it's complex."

"Updating things in BizTalk is a headache."

"BizTalk Server is an outdated legacy system that does not support messaging."

"It's an on-premises system, requiring physical servers for deployment. This is different from Azure; you don't need any servers with Azure. If you have a subscription, you can do whatever you want. There are unit restrictions based on the environment (like non-production vs. production) in BizTalk. You need physical servers and databases. In Azure, those are not required – it's all in the cloud."

"The product's deployment can be quicker"

"The product could be improved in monitoring, managing, and support functionalities."

More BizTalk Server cons

"Whenever I pull an S4HANA job to the Helix Control-M tool, it pulls it naturally with all the steps. A job can have several steps, and in this case, it is very easy to control the steps taken. However, in the case of the SaaS IBP tool, it can pull the job but cannot identify the steps. So, when I want to take an action in a step, I have to split the job."

"There should be an expansion in storing more data as it currently provides data storage for only up to 60 days."

"You need to pay for extra features if you need them."

"A Control-M on-prem license is based on the number of jobs, which is the number of tasks a particular customer wants to have. These tasks have to be run within 24 hours window. For example, if you have a license for 100 jobs, you can run a maximum of 100 jobs in a 24-hour window. If your operations could not run 10 jobs, and they ran only 90 jobs, they just carry over to the next day, but the next day, they will have 110 jobs. Control-M asks you to buy those 10 more licenses because you were out of compliance in terms of the number of licenses. This is something that needs to be indicated in Control-M GUI so that customers know the number of licenses they're going to use in this time window. Their support and documentation should be improved. I am not that satisfied with their customer support. Sometimes, they don't have the answers. Their documentation is very poor. It is not well written, and it is not in a very logical manner. You can use it on Unix, Linux, Windows, and AIX, but it needs some improvement on iSeries. It needs a built-in mechanism inside the system to give you an option to restore from the last point of failure. If a process crashes, the Control-M needs to have a mechanism in iSeries where the process can be restored from the last point of failure."

"I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it."

"The initial setup was complex, because I wasn't used to it."

"I would like to see them adopt more cloud. Most companies don't have a single cloud, meaning we have data sources that come from different cloud providers. That may have been solved already, but supporting Azure would be an improvement because companies tend not to have only AWS and GCP."

"Control-M could benefit from incorporating AI features for better job scheduling."

More Control-M cons

Pricing and Cost Advice

"The cost will depend on the client's requirements."

"It was not cheap, but it was affordable."

"BizTalk Server is not freeware. There's a significant licensing cost involved. Be sure you will actually utilize its features fully."

"Based on the knowledge, it is relatively cheaper than Azure Identity Services and cloud services in general."

"The solution is expensive."

"BizTalk Server is cheap. I would rate its pricing a two out of five."

"The cost is basically $100 a job, give or take."

"This product saves hours in a day based on my experience working here versus other companies with manually operations."

"Pricing is generally affordable, though some features cost a bit more."

"BMC does NOT have a great licensing model from my perspective."

"The pricing and licensing could be better. However, when I compare Control-M pricing with JAMS, Control-M is still better priced than JAMS enterprise."

"It is not bad. The company can afford it, and it pays for itself. We have those jobs running automatically."

"One of the restrictions that we had was with some of the licensing, and not having any insight on the financials part of the product. I don't know what the licensing on the product is, but we don't have an unlimited enterprise license. So, there might be a limitation on either the cost of the licensing or the number of seats."

"There are two different types of licenses available. The first is based on the number of jobs that we run per day, and the other is based on the number of agents that we install. My current project has a contract for five years."

More Control-M pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

12%

Computer Software Company

11%

Retailer

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BizTalk Server?

The tool's most valuable feature is its integration with the banks. Its messaging and routing capabilities are good.

See all answers

What needs improvement with BizTalk Server?

BizTalk is deployed on-premise. Deployment methodologies are vast in the cloud area. Whereas, if we want to update even a single thing on BizTalk, we need to take the DLL, put it in the system, and...

See all answers

What advice do you have for others considering BizTalk Server?

When I started my career with BizTalk, people told me the vendor would sunset BizTalk Server, but it didn't happen. Higher versions are still being released. The product will not face the sunset. A...

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

It is a little bit expensive.

See all answers

Comparisons

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Compared 14% of the time

IBM Sterling B2B Integration Services vs BizTalk Server

Compared 12% of the time

Pega Platform vs BizTalk Server

Compared 7% of the time

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AutoSys Workload Automation vs Control-M

Compared 16% of the time

Automic Automation vs Control-M

Compared 9% of the time

IBM Workload Automation vs Control-M

Compared 8% of the time

Redwood RunMyJobs vs Control-M

Compared 6% of the time

Stonebranch vs Control-M

Compared 5% of the time

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Product Reports

Buyer's Guide

BizTalk Server

March 2025

Download BizTalk Server product report

Buyer's Guide

Control-M

March 2025

Download Control-M product report

Also Known As

No data available

Control M

Overview

Connects systems both inside and across organizations, exchange data and orchestrate business processes across multiple systems.

Microsoft

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

BMC

Sample Customers

Centrebet, Seoul National University Bundang Hospital, QualCare, Wªrth Handelsges.m.b.H, DTEK, Allscripts, United BioSource, Hogg Robinson

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

Buyer's Guide

BizTalk Server vs. Control-M

March 2025

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