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Blackberry UEM vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackberry UEM
Ranking in Unified Endpoint Management (UEM)
17th
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of February 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Blackberry UEM is 0.3%. The mindshare of Microsoft Intune is 36.4%, down from 42.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

reviewer2247477 - PeerSpot reviewer
An affordable solution to control BlackBerry applications but has latency issues
The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it. Setup is difficult, time-consuming, and a lot of procedures are involved. There are latency issues on the application.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a lot of features, such as adding different applications and devices to one platform. This allowed us to manage many devices and applications from a single platform."
"It provides control over all mobile devices that are being connected to the corporate network."
"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."
"Stable product that's easy to set up compared to other MDM products."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Intune does consolidate all endpoint and security management tools into one place, making everything easier to manage."
"I like how Intune brings everything into one place. For example, you can set up conditional access to applications and devices inside Intune. I also like the segregation inside the Intune devices. You can segregate them by Windows, iOS, iPadOS, macOS, and Android. You can sort it by platform, so you don't need to go into the devices section."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"Overall, I like Intune as a solution and would rate it nine out of ten."
 

Cons

"The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management. These functionalities, for now, must be on-premise. For this purpose, we have set up a SQL Server and I hope that in near future this option will be in the cloud in Microsoft Intune."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The mobile management is good for iPhone and iPad, but the Apple Mac management needs improvement. That is probably because Microsoft does not have low-level access to Apple Mac hardware. If you are doing basic things, it is okay, but if you want to image Apple Macs and do things like that, then Jamf is much better."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
 

Pricing and Cost Advice

Information not available
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Every customer used to purchase licenses based on their needs."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackberry UEM?
The solution has a lot of features, such as adding different applications and devices to one platform. This allowed us to manage many devices and applications from a single platform.
What is your experience regarding pricing and costs for Blackberry UEM?
The solution is cheaper than Outlook. Regarding maintenance, it is not maintained like Microsoft Outlook.
What needs improvement with Blackberry UEM?
The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit dev...
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Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft, Omnissa, ManageEngine and others in Unified Endpoint Management (UEM). Updated: January 2025.
838,640 professionals have used our research since 2012.