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Blackberry UEM vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackberry UEM
Ranking in Unified Endpoint Management (UEM)
17th
Average Rating
7.0
Reviews Sentiment
5.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
263
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of May 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Blackberry UEM is 0.6%. The mindshare of Microsoft Intune is 34.9%, down from 41.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

reviewer2247477 - PeerSpot reviewer
An affordable solution to control BlackBerry applications but has latency issues
The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it. Setup is difficult, time-consuming, and a lot of procedures are involved. There are latency issues on the application.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a lot of features, such as adding different applications and devices to one platform. This allowed us to manage many devices and applications from a single platform."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"We have found the solution is capable of scaling."
"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It is a stable solution."
"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."
"The solution is easy to use."
 

Cons

"The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit device’ doesn't explain exactly what it does or how to use it."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"From my level of analysis, the feature I would prefer to see added to Microsoft Intune is extensive support. Anything that helps to diagnose the problem and solve it would be useful."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"There needs to be more support for Mac operating systems."
"The add-ons must be integrated into the solution."
"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
 

Pricing and Cost Advice

Information not available
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Every customer used to purchase licenses based on their needs."
"The purchase of the product was handled by someone else."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
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850,671 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
24%
Government
10%
Computer Software Company
10%
Comms Service Provider
8%
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Blackberry UEM?
The solution has a lot of features, such as adding different applications and devices to one platform. This allowed us to manage many devices and applications from a single platform.
What is your experience regarding pricing and costs for Blackberry UEM?
The solution is cheaper than Outlook. Regarding maintenance, it is not maintained like Microsoft Outlook.
What needs improvement with Blackberry UEM?
The solution is complicated for new users. There are a lot of buttons on the first page. It can be very confusing if you’re not aware of the terms they use. For example, a button labelled ‘edit dev...
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Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft, Omnissa, ManageEngine and others in Unified Endpoint Management (UEM). Updated: May 2025.
850,671 professionals have used our research since 2012.