Blackpoint Cyber MDR vs Cybereason Managed Detection & Response comparison

Blackpoint Cyber and Cybereason are both solutions in the Managed Detection and Response (MDR) category. Blackpoint Cyber is ranked #12 with an average rating of 8.7, while Cybereason is ranked #25 with an average rating of 8.0. Blackpoint Cyber holds a 5.3% mindshare in MDR, compared to Cybereason’s 0.3% mindshare. Additionally, 100% of Blackpoint Cyber users are willing to recommend the solution, compared to 100% of Cybereason users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Blackpoint Cyber MDR and Cybereason Managed Detection & Response based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR).

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: December 2024).

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of December 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Blackpoint Cyber MDR is 5.3%, up from 5.3% compared to the previous year. The mindshare of Cybereason Managed Detection & Response is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Matthew Weisler

Sole Proprietor at Core-Infosec

Effectively monitors activity coming into endpoints without snapping off

The solution is all encompassing and can incorporate email monitoring. The solution does local network discovery by monitoring activity coming into endpoints rather than snapping off like other products. For example, a prior client took her corporate laptop home and her son's Xbox was hacked. It was trying to compromise her workstation as well but the solution spotted it and prevented malicious activity.

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Ivan Burke

Head of Research Development and Innovation at CSIR

A scalable tool with an easy initial setup phase useful to deal with incident response

My company's issue with the solution stems from the fact that for every client, we have to spin up a new Cybereason instance, so there is not a single Cybereason instance where you can manage all your clients. For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL. My company has to invest in enrolling people again and add all your new IOCs back into each instance. There is no centralized way to manage multiple instances of Cybereason, which is probably the biggest issue that wouldn't allow onboarding someone new, causing a lot of effort in the initial setup, maybe through a whole different web interface at times.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

More Binary Defense MDR pros

"The solution is all encompassing and can incorporate email monitoring."

"On my end, the most valuable feature of this solution is that I can install it and forget about it. After that, their SOC team takes over and they only call me when there's a problem."

"The solution also watches over Microsoft 365 and keeps a copy of logs."

"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."

Cons

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"I would like to get more reports from Binary Defense about what they're blocking."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

More Binary Defense MDR cons

"The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful."

"The feature we keep asking for is a vulnerability scan."

"Some texts seem to report items as normal too quickly."

"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."

Pricing and Cost Advice

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It has been good. We have saved money, and we have a better product."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

More Binary Defense MDR pricing and cost advice

"The pricing is in line with other products."

"The pricing is reasonable."

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

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824,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

19%

Manufacturing Company

Retailer

Healthcare Company

Computer Software Company

13%

Financial Services Firm

12%

Government

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise f...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half o...

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What do you like most about Blackpoint Cyber MDR?

The solution is all encompassing and can incorporate email monitoring.

See all answers

What is your experience regarding pricing and costs for Blackpoint Cyber MDR?

The pricing is in line with other products. On average, it costs $8 to $10 per endpoint but there are volume discount...

See all answers

What needs improvement with Blackpoint Cyber MDR?

The solution does not tie into other EDR products like CyberArk or CrowdStrike but that might be more useful. Not too...

See all answers

What do you like most about Cybereason Managed Detection & Response?

The most valuable feature of the solution is endpoint management...The solution's support team is quite good at givin...

See all answers

What is your experience regarding pricing and costs for Cybereason Managed Detection & Response?

I had compared the pricing of Cybereason Managed Detection & Response with the other products we deal with in our...

See all answers

What needs improvement with Cybereason Managed Detection & Response?

My company's issue with the solution stems from the fact that for every client, we have to spin up a new Cybereason i...

See all answers

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Cortex XDR by Palo Alto Networks vs Binary Defense MDR

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Huntress Managed EDR vs Blackpoint Cyber MDR

Compared 29% of the time

SentinelOne Vigilance vs Blackpoint Cyber MDR

Compared 17% of the time

Sophos MDR vs Blackpoint Cyber MDR

Compared 7% of the time

Microsoft Defender Experts for Hunting vs Blackpoint Cyber MDR

Compared 4% of the time

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No data available

Product Reports

Buyer's Guide

Binary Defense MDR

December 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Download Blackpoint Cyber MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

Cybereason Managed Detection & Response report

Download Cybereason Managed Detection & Response product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Blackpoint Cyber Managed Detection + Response, Blackpoint Cyber Managed Detection and Response

Cybereason MDR

Learn More

Binary Defense

Blackpoint Cyber

Cybereason

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

As cyber attackers become more advanced, an increasing amount of organizations are looking to their Managed Service Providers to provide state-of-the-art network security; however, many MSPs lack the personnel or expertise to offer such a service.

THE SOLUTION:
Partnering with a dedicated, around-the-clock team focused on catching breaches and rapidly responding to contain them. Our Managed Detection and Response (MDR) team is made up of former US Intelligence cyber experts with real-world experience and their only mission is to monitor your and your clients' networks and detain threats before it's too late.

Not only do we have the best minds in the industry; we also have the best tools. Our MDR team will leverage our patented security operations and incident response platform SNAP-Defense - combining network visualization, insider threat monitoring, anti-malware, traffic analysis, and endpoint security in one rapidly deployed service.

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, managed monitoring and IR services.

Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

The Cybereason platform is powered by a custom-built in-memory graph, the only truly automated hunting engine anywhere. It detects behavioral patterns across every endpoint and surfaces malicious operations in an exceptionally user-friendly interface.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

CoreRecon, Peerless Tech Solutions, Lorien Health

CONNECTICUT WATER, BEAM SUNTORY, CADWALADER, WICKERSHAM & TAFT, RTI Surgical, HOSPITAL REVENUE CYCLE MANAGEMENT COMPANY, MCBEE ASSOCIATES, FORTUNE 500 BANK

Buyer's Guide

Managed Detection and Response (MDR)

December 2024

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Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR). Updated: December 2024.

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