BMC Cloud Lifecycle Management vs LogicMonitor comparison

BMC and LogicMonitor are both solutions in the Cloud Monitoring Software category. BMC is ranked #47, while LogicMonitor is ranked #13 with an average rating of 9.2. BMC holds a 0.2% mindshare in CMS, compared to LogicMonitor’s 2.3% mindshare. Additionally, 80% of BMC users are willing to recommend the solution, compared to 100% of LogicMonitor users who would recommend it.

BMC Cloud Lifecycle Management

Read 5 BMC Cloud Lifecycle Management reviews

157 Views
107 Comparison Views

80% willing to recommend

LogicMonitor

Read 26 LogicMonitor reviews

2,521 Views
1,666 Comparison Views

100% willing to recommend

BMC Cloud Lifecycle Management

LogicMonitor

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Executive SummaryUpdated on Dec 18, 2024

BMC Cloud Lifecycle Management and LogicMonitor compete in cloud management and monitoring. LogicMonitor is considered to have the upper hand with its advanced features and superior monitoring capabilities, despite higher costs.

Features: BMC Cloud Lifecycle Management excels in server provisioning with full automation, capacity optimization, and managing post-deployment actions. LogicMonitor offers real-time monitoring, customizable dashboards, and granular alert tuning for devices.

Room for Improvement: BMC Cloud Lifecycle Management could enhance its reporting features and expand integration capabilities. LogicMonitor could improve its ease of deployment, offer more straightforward automation, and reduce resource demands for configuration.

Ease of Deployment and Customer Service: BMC Cloud Lifecycle Management is praised for its straightforward deployment and responsive customer support. LogicMonitor, while comprehensive in its deployment model, is recognized for superior customer service that effectively supports its users.

Pricing and ROI: BMC Cloud Lifecycle Management provides a cost-effective setup, focusing on good ROI with efficient lifecycle management. LogicMonitor's higher initial cost is perceived to deliver greater long-term ROI due to its extensive monitoring capabilities.

To learn more, read our detailed BMC Cloud Lifecycle Management vs. LogicMonitor Report (Updated: March 2025).

Buyer's Guide

BMC Cloud Lifecycle Management vs. LogicMonitor

March 2025

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Helped 847,625 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Cloud Lifecycle Management

Ranking in Cloud Monitoring Software

47th

Average Rating

7.8

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Cloud Management (36th)

LogicMonitor

Ranking in Cloud Monitoring Software

13th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (10th), IT Infrastructure Monitoring (12th), Container Monitoring (5th), AIOps (6th)

Mindshare comparison

As of April 2025, in the Cloud Monitoring Software category, the mindshare of BMC Cloud Lifecycle Management is 0.2%, up from 0.1% compared to the previous year. The mindshare of LogicMonitor is 2.3%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

it_user790746

Infrastructure Operations Manager at Cognizant

Automates Java EE Application Deployment from an SCM system

Total build time has been reduced from four weeks to one week, then later to 24 hours. * Threat remediation: Combine with SecOps to link vulnerabilities to identified patches and create a remediation plan. * Compliance: Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation. * Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning. * Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool. * Reporting: Assesses change impact or completes an audit using multiple dashboard views. * Patching: Supports and follows Maintenance Window Guidelines to ensure timely delivery of patches.

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Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automates Java EE Application Deployment from an SCM system."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Assesses change impact or completes an audit using multiple dashboard views."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"It is easy to set up and monitor an entire facility. This is crucial because we have around 80 facilities that require monitoring. LifePoint is a hub-and-spoke environment, so it is essential to understand all of the WAN interfaces."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

"One thing that's very valuable for us is the technical knowledge of the people who work with LogicMonitor. We looked at several products before we decided to use LogicMonitor, and one of the key decision-making points was the knowledge of the things that they put in the product. It provides real intelligence regarding the numbers that you see on the product, which makes it easy for us technical people to troubleshoot. Other products don't provide you with such information. You see a value going up, but you don't know what it means. LogicMonitor provides such information. For instance, if a value goes up, it says that it is probably because your disk area was too low."

"The initial setup is very simple."

"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"The alerting would be number one in my book. The thresholds for getting alerts for different criteria are pretty well-thought-out. We don't get many false positives or negatives on the alerting side. If we do get an email alert or some similar alert, we know that it is something that has to be looked at."

More LogicMonitor pros

Cons

"One of the major problems is that support is not so good."

"Needs integrations with other providers to provide a custom public cloud environment."

"The installation and configuration can be tricky due to it being built on Remedy."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"One thing that could be really better is the mapping. Auvik is really good at it. They have a really nice way to give you a visual representation of your network, but in LogicMonitor, this functionality is not as powerful and as good as Auvik."

"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"LogicMonitor's reporting capabilities definitely could use an improvement. We have made do with the dashboarding and done what we can to make that work for our customers. However, there are definitely customers who would like a PDF or some kind of report along those lines, where we have been utilizing other tools to provide them. The out-of-the-box LogicMonitor reporting is the only thing that we have been less than impressed with."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

More LogicMonitor cons

Pricing and Cost Advice

Information not available

"The tool's pricing falls into the middle range."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"We pay for the enterprise tech support."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"The solution is not expensive."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

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What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

See all answers

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Buyer's Guide

Cloud Management

April 2025

Download BMC Cloud Lifecycle Management product report

Buyer's Guide

LogicMonitor

April 2025

Download LogicMonitor product report

Also Known As

BMC CLM

No data available

Overview

BMC's cloud management platform drives digital innovation with agile, full-stack service provisioning across cloud and traditional platforms. BMC Cloud Lifecycle Management scales easily while integrating with essential compliance and governance policies to reduce risk.

BMC

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

LogicMonitor

Sample Customers

JDA Software, Morningstar, Orange Business Services, Wipro

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Buyer's Guide

BMC Cloud Lifecycle Management vs. LogicMonitor

March 2025

Free Report: BMC Cloud Lifecycle Management vs. LogicMonitor

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