BMC Cloud Lifecycle Management vs NetApp Cloud Insights comparison

"You can tie together your public and private cloud infrastructure into a "single pane of glass"."

"Supports unattended installs and image-based, script-based, or template-based provisioning."

"Automates Java EE Application Deployment from an SCM system."

"Integrates role-based access control with pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP documentation and remediation."

"By allowing end users to request their own services, the request process for systems is much quicker and more accurate."

"CLM has a multi-cloud portal because they have the resources to implement in various environments in various ports."

"Assesses change impact or completes an audit using multiple dashboard views."

"The visibility and assistance with security vulnerabilities are valuable."

"The solution is easy to deploy."

"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."

"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."

"Cloud Insights' best features are visibility and the connector to move the workloads."

"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."

"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."

"The solution is 98 percent stable."

"Needs integrations with other providers to provide a custom public cloud environment."

"The installation and configuration can be tricky due to it being built on Remedy."

"One of the major problems is that support is not so good."

"Most of the time, I initially connect with entry-level support, and then I need to request a higher-tier support level, which can result in delays."

"Their pricing model needs improvement."

"The support is not very quick."

"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."

"Cloud Insights could offer more detail when we drill down into the Azure environment."

"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."

"The first level of NetApp's technical support could be improved."

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

"The solution is expensive."

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

"The solution's pricing is based on the device you purchase and includes support services."