BMC TrueSight Operations Management and CA App Synthetic Monitor are popular tools for IT operations and monitoring. Despite BMC TrueSight's strong performance in data handling and integration, CA App Synthetic Monitor is preferred for its flexibility and user satisfaction.
What features are offered by BMC TrueSight Operations Management in comparison to CA App Synthetic Monitor?BMC TrueSight provides comprehensive reporting, predictive analysis, and strong integration with various other BMC products. CA App Synthetic Monitor offers robust synthetic monitoring, ease of use, and competitive pricing that lead to a quicker return on investment.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to CA App Synthetic Monitor?BMC TrueSight could enhance its scalability, simplify navigation, and improve dashboard customization. CA App Synthetic Monitor users recommend expanding integration capabilities, enhancing dashboard customization, and improving customer service responsiveness for complex issues.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to CA App Synthetic Monitor?BMC TrueSight has a more complex deployment process with a steep learning curve but offers robust support services. CA App Synthetic Monitor features straightforward deployment and intuitive setup, though its customer service can be slow in resolving complex issues.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to CA App Synthetic Monitor?BMC TrueSight's pricing is higher, but users find the extensive features justify the investment. CA App Synthetic Monitor provides competitive pricing with a quicker return on investment due to easier deployment and lower upfront costs, making it more cost-effective for many users.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
IT organizations require full visibility into business-critical applications regardless of where they're hosted in order to maintain service levels and proactively deal with issues before the end-user is impacted. CA App Synthetic Monitor uses synthetic transactions to provide performance insight for these applications no matter where they're hosted: outside the firewall, in the cloud or delivered via a managed service provider (MSP). Delivered as software as a service, CA App Synthetic Monitor provides end-to-end transaction response time visibility into cloud, mobile and traditional web applications using synthetic transactions delivered by a network of 95 monitoring stations across six continents, 48 countries, 93 cities and 15 time zones.
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