BMC TrueSight Operations Management and OpServices OpMon compete in the IT operations management market. BMC TrueSight seems to have an advantage with broader features and more robust integration capabilities.
Features: BMC TrueSight Operations Management provides comprehensive monitoring with predictive analytics, proactive problem-solving, advanced automation, customizable dashboards, and extensive integrations. OpServices OpMon focuses on straightforward interfaces with essential monitoring, efficient analysis, simple integrations, and user-friendly design.
Room for Improvement: BMC TrueSight could improve in its high complexity, demanding resource allocation, lengthy setup time, and overall user interface simplification. OpServices OpMon may enhance by expanding its feature set, deepening integration options, and increasing scalability and customization capabilities for larger environments.
Ease of Deployment and Customer Service: BMC TrueSight requires significant planning and resources for deployment, backed by strong technical support and extensive resources. OpServices OpMon offers a simpler, quicker deployment process with effective support that may be less comprehensive than BMC's.
Pricing and ROI: BMC TrueSight involves higher initial setup costs, reflecting its capabilities for complex environments, offering considerable ROI through automation and problem-solving. OpServices OpMon delivers cost-efficiency with simpler pricing structures and lower setup costs, providing significant ROI for cost-conscious businesses.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
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