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BMC TrueSight Orchestration vs CA Process Automation comparison

BMC and Broadcom are both solutions in the Process Automation category. BMC is ranked #13 with an average rating of 8.3, while Broadcom is ranked #35. BMC holds a 0.9% mindshare in PA, compared to Broadcom’s 0.3% mindshare. Additionally, 87% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.
BMC TrueSight Orchestration
Read 9 BMC TrueSight Orchestration reviews
  • 480 Views
  • 319 Comparison Views
87% willing to recommend
CA Process Automation
Read 12 CA Process Automation reviews
  • 300 Views
  • 106 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and CA Process Automation are competitive products in the IT automation space. BMC TrueSight Orchestration seems to have the upper hand due to its comprehensive feature set and integration capabilities, while CA Process Automation is noted for its user-friendly approach.

Features: BMC TrueSight Orchestration offers robust automation, advanced analytics, and comprehensive monitoring tools supporting proactive issue resolution. CA Process Automation provides intuitive process design, seamless integration with diverse IT infrastructures, and simplifies the complexity of repetitive tasks.

Room for Improvement: BMC TrueSight Orchestration could benefit from a more intuitive user interface, enhanced deployment simplicity, and improved documentation. CA Process Automation could improve its scalability, explore better workflow customization options, and expand its analytics capabilities for deeper insights.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration provides a flexible deployment model with extensive support suitable for complex environments. CA Process Automation offers a straightforward and quick setup process with efficient support, favoring environments prioritizing ease and speed.

Pricing and ROI: BMC TrueSight Orchestration comes with a higher initial cost but offers substantial ROI through advanced automation benefits, making it suitable for larger enterprises. CA Process Automation tends to have a lower upfront expenditure, providing quicker ROI suitable for businesses seeking immediate value with a balanced investment.

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To learn more, read our detailed BMC TrueSight Orchestration vs. CA Process Automation Report (Updated: December 2024).
Buyer's Guide
BMC TrueSight Orchestration vs. CA Process Automation
December 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.5
BMC TrueSight Orchestration support is highly rated for its knowledgeable team, quick responses, and premium assistance, despite occasional delays.
Sentiment score
7.0
CA Process Automation is praised for its exceptional technical support, reliable service, and efficient handling of customer needs.
 

Scalability Issues

No sentiment score available
Sentiment score
7.9
CA Process Automation is scalable with built-in load balancing and alternatives, though limited by Java, satisfying user needs.
 

Stability Issues

Sentiment score
7.4
BMC TrueSight Orchestration is generally stable with high reliability, despite occasional bugs in complex environments and ISP dependency.
Sentiment score
7.5
CA Process Automation is stable and scalable, but may require database reconfiguration and restarts for optimal performance.
 

Room For Improvement

CA Process Automation requires better reporting, scripting, JavaScript support, BPM tool integration, error handling, documentation, and Python API support.
 

Valuable Features

CA Process Automation enhances workflow efficiency with user-friendly interfaces, scalability, integration, and diverse technology support for seamless connectivity.
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
13th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
CA Process Automation
Ranking in Process Automation
35th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.9%, up from 0.9% compared to the previous year. The mindshare of CA Process Automation is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
An orchestration tool to automate the end-to-end process with a need to improve its user experience
In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.
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it_user464568 - PeerSpot reviewer
Provides the ability to import objects as new versions of existing objects and to make the prior version the current version.
CA offers minimal public information pertaining to the performance drain the usage of some objects and operators introduce to processing. As an example, swim lanes within a process provide an excellent means of organizing operators within a process, but they can introduce substantial performance issues. As another example, it’s better to perform verbose JavaScript execution within a Run JavaScript operator instead of within another operator’s pre- or post-execution script. As yet another example, it’s better to hard-code variables within the process dataset as opposed to creating the variables at run-time. The biggest issue for me is its lack of support for current JavaScript methods and functions, which makes scripts unnecessarily longer than they need to be. It seemed I could only rely on the methods and functions available in ECMA 1 (which was released in 1997), but that wasn’t a deal-breaker and the product is capable of extending its capabilities through the inclusion of other code libraries.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
20%
Manufacturing Company
7%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
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What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
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What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
See all answers
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Comparisons

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Compared 26% of the time
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Camunda vs BMC TrueSight Orchestration
Compared 13% of the time
ServiceNow Orchestration vs BMC TrueSight Orchestration Logo
ServiceNow Orchestration vs BMC TrueSight Orchestration
Compared 13% of the time
More BMC TrueSight Orchestration Competitors
No data available
 

Product Reports

Buyer's Guide
BMC TrueSight Orchestration
December 2024
BMC TrueSight Orchestration reportDownload BMC TrueSight Orchestration product report
Buyer's Guide
CA Process Automation
December 2024
CA Process Automation reportDownload CA Process Automation product report
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
CA IT Process Automation Manager
 

Learn More

BMC
Broadcom
 

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

  • Move from reactive, manual handling of requests to a fully automated system
  • Deliver consistent task and automation workflow results
  • Automate data collection for audit compliance
  • Align with best practices
  • Free up IT resources
CA Process Automation is designed to speed the delivery of IT services while helping to remove manual errors. By defining, automating and orchestrating processes across organizational silos that use disparate systems, CA Process Automation helps improve productivity while also enforcing standards. With CA Process Automation, you can automate IT processes that span multiple organizations and systems, reduce the time it takes to deliver services and enforce standards and compliance policies across departments. CA Process Automation helps you automate IT processes to reduce operational expenses, increase staff productivity, speed IT service delivery, improve service quality, and enforce compliance policies.
 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
Unum, HCL Technologies, Logicalis
Buyer's Guide
BMC TrueSight Orchestration vs. CA Process Automation
December 2024
Free Report: BMC TrueSight Orchestration vs. CA Process Automation
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