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BMC TrueSight Orchestration vs Control-M comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
24th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
120
Ranking in other categories
Managed File Transfer (MFT) (4th), Workload Automation (1st)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.6%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.4%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

HarshalDeore - PeerSpot reviewer
Ready to use, with no need for customization
We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.
Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is scalable."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"I find the provisioning to be the most valuable."
"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"The initial setup is easy. The deployment was done in an hour."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The product has a very good triggering mechanism."
"Speeds up processes and automated tasks."
"It is very stable. We hardly get calls in respect to issues on Control-M, particularly on version 9.0.19."
"The initial setup is largely straightforward."
"BIM is a good tool to monitor SLAs, and being a financial organization, this is a very good feature for us."
"We used Control-M's Python Client and cloud data service integrations with AWS and, as a feature, it was very customizable. It gave us a lot of flexibility for customizing whatever data maneuver we wanted to do within a pipeline."
"It is an enterprise tool that integrates with all the applications in our organization. It has made our life easier because we don't need to wake up at midnight and do monitoring, etc. It does everything. It also sends precautionary alerts. If a job or activity is running for more than the specified time, it alerts the application team. So, our teams do not need to sit in front of a laptop or any open application to watch the jobs. They can do their other regular activities while Control-M takes care of all the jobs. It notifies them when there is job completion, delay, and error."
"Workload Archiving is a very good feature for us. It helps with our customer requirements in terms of reporting and auditing... Previously, when we didn't have any archive server, we managed the data in Control-M with man-made scripts, and we would pull the data for the last 365 days, or three or four months back. Since we installed the archiving, we have been able to pull the data, anytime and anywhere, with just one click."
"Control-M has helped us resolve issues 70% to 80% faster. It provides us with alerts instead of having someone go to that particular server and check the logs to determine where the issue is. We can simply click on the alert information, then everything is in front of us. This provides us with time savings, human effort savings, and process savings."
 

Cons

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"The solution is not user-friendly."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"I think it's slightly expensive but at the same time it's a good product."
"The documentation could be improved, and I'd also like to see automatic upgrades."
"It can definitely expand promotions, so that a single job can be moved. Currently you can only promote a job by promoting the entire table."
"I would like to see more audit report templates added, and perhaps more customizability in terms of reporting."
"The next major release needs to focus on the lightweight web client."
"The Control-M API does not support SQL database-type jobs, where a job has been configured to use the SQL catalog to locate SSIS."
"Advanced File Transfer (AFT) has limitations that cause us to use a bit more licensing than we feel is appropriate."
"Their technicians should be more involved when we're applying new technology to Control-M, such as cloud. We're working with cloud right now, with AWS, and getting the attention of a technician, sometimes, can take some time. It would be nice if they had somebody assigned to it. Dedicated support."
 

Pricing and Cost Advice

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"Licensing is per lot, or per agent — one agent is one license."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Pricing varies depending on which components and modules you are using."
"We have a five-year contract with task-based licensing."
"Its pricing is a little bit high. They could provide an enterprise-level license for an unlimited number of jobs. Currently, it is based on the number of jobs, and if you exceed the number of jobs, there are charges. For example, if your license is for 3,000 jobs per day, but you run 3,050 jobs, you will have to pay for the extra 50 jobs. They charge $120 per job. So, it is too costly."
"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."
"Initially, our licensing model was based on the number of jobs per day. That caused some issues because we were restricted to a number. So at our renewal time we said, 'We want to convert from number of jobs to number of endpoints.' That cost us extra money but it gave us additional capabilities, without worrying about the number of jobs."
"As we increase the number of tasks or jobs on the system, there are concerns about cost."
"For the tooling that you get, the licensing is acceptable. It has competitive pricing, especially with all the value that you get out of it. There are additional costs with some of the additional modules, but they are all electives. Out of the box, you get the standard Control-M experience and the standard license. They're not forcing some of the modules on you. If you decide that you do need them, you can always purchase those separately."
"You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
20%
Insurance Company
8%
Manufacturing Company
8%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
Control M
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about BMC TrueSight Orchestration vs. Control-M and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.