BMC TrueSight Orchestration vs Control-M comparison

BMC TrueSight Orchestration and Control-M are both solutions in the Process Automation category. BMC TrueSight Orchestration is ranked #13 with an average rating of 8.2, while Control-M is ranked #3 with an average rating of 9.0. BMC TrueSight Orchestration holds a 0.8% mindshare in PA, compared to Control-M’s 4.4% mindshare. Additionally, 87% of BMC TrueSight Orchestration users are willing to recommend the solution, compared to 98% of Control-M users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

460 Views
306 Comparison Views

87% willing to recommend

Control-M

Read 120 Control-M reviews

4,031 Views
1,565 Comparison Views

98% willing to recommend

BMC TrueSight Orchestration

Control-M

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Executive SummaryUpdated on Dec 17, 2024

BMC TrueSight Orchestration and Control-M are enterprise automation tools that cater to different needs. While TrueSight Orchestration is recognized for its pricing and support, Control-M has the upper hand with its robust features.

Features: BMC TrueSight Orchestration offers comprehensive network automation, numerous integrated mechanisms providing flexibility for automation workflows, and intuitive UI that facilitates easy use and integration. Control-M excels in advanced job scheduling, the ability to interface with numerous applications for seamless complex scheduling, and user-friendly GUI with powerful job management capabilities.

Room for Improvement: BMC TrueSight Orchestration could benefit from simplifying its intricate deployment process, enhancing integration with more third-party modules, and further improving its automation triggers. Control-M could improve by simplifying its complex setup for new users, enhancing support response times, and offering better built-in tutorials or guides for easier learning.

Ease of Deployment and Customer Service: Control-M offers a straightforward deployment model and robust support, aiding easier integration into existing systems. In contrast, BMC TrueSight Orchestration involves a more complex deployment which can present challenges for some organizations.

Pricing and ROI: BMC TrueSight Orchestration is noted for competitive setup costs and support services, offering attractive ROI for integration-focused companies. Control-M has higher initial setup costs but provides significant ROI through improved efficiency and optimized workflows.

To learn more, read our detailed BMC TrueSight Orchestration vs. Control-M Report (Updated: January 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

13th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Control-M

Ranking in Process Automation

3rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

120

Ranking in other categories

Managed File Transfer (MFT) (4th), Workload Automation (1st)

Mindshare comparison

As of February 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.8%, down from 0.9% compared to the previous year. The mindshare of Control-M is 4.4%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Pedro Fuentes

System Engineer at Community Loans of America, Inc.

Cost-effective, excellent support, and centralized access and control

They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy. The deployment was done in an hour."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The product has a very good triggering mechanism."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"This solution is scalable."

"I find the provisioning to be the most valuable."

More BMC TrueSight Orchestration pros

"Before Control-M, we didn't have a centralized view and could not view what happened in the past to determine what will happen in the future. The Gantt view that we have in Control-M is like a project view. It is nice because we sometimes have some application maintenance that we need to do. So, in a single console, we can hold the jobs for the next hour or two. We can release that job when it is finished. This is a really nice feature that we didn't have before. It is something really simple, but we didn't previously have a console where we could say, "For the next two hours, what are the jobs that we will run? And, hold these jobs not to run." This is really important."

"Control-M has improved application reliability and the SLAs in our company by quite a bit. You can see if problems are coming. If we have an SLA in a couple of hours, we know well before that couple hours if processing is behind, and it allows us to take some preventative action."

"We can tie together all the workloads across the estate and make the whole process reactive to events."

"The most valuable feature is the reporting function. It allows us to pull up reports for specific information that the end-users are looking for."

"Its compatibility with the new technologies and platforms, like the Google Cloud or Amazon, is the most valuable. Its console allows us to view the duration and execution of a process. It is also very easy to use and easy to implement."

"Cross-platform support: A Linux job can be dependent on a Windows job, which can be dependent on many other flavours of hardware/software. Your batch is therefore managed by a single tool, allowing you to monitor your entire flow."

"Control-M provides us with a unified view, where we can easily define, orchestrate, and monitor all our application workflows and data pipelines. It also provides the ability to filter. So, if I don't want to see everything, I can also narrow it down or open ViewPoint. This is very important since we have thousands of jobs to monitor. If we did not have this ability, it would be very difficult to see what is going on."

"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."

More Control-M pros

Cons

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution is not user-friendly."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

More BMC TrueSight Orchestration cons

"The report form and display function are weak; they are not very powerful."

"I would like to see more audit report templates added, and perhaps more customizability in terms of reporting."

"Everybody's biggest gripe is the reporting capability option. It is a gripe because there is a lot of information in Control-M, but the solution doesn't have a good reporting tool to extract that information. Now, if you want all that information, you need to rely on another third-party BI tool to extract the information out of Control-M."

"I would like to have a web version of Control-M to replace the client. Currently, our support and jobs-creation teams are using the client and that needs to be installed on a PC. It's very heavy, consuming a lot of resources compared to the web portal. I know that they're trying to improve the client with the latest version, but for me, there hasn't been enough improvement yet."

"The history module only contains a maximum of 10 days, but we would like to have access to more. For example, it would be helpful to have 30 days or two months of history available."

"Control-M reporting is a bit of a pain point right now. Control-M doesn't have robust reporting. I would like to see better reporting options. I would like to be able to pull charts or statistics that look nicer. Right now, we can pull some data, but it is kind of choppy. It would be nicer to have enterprise-level reporting that you can present to managers."

"We did encounter a few scalability issues. Sometimes, there are too many jobs in our environment on different servers, but that’s not the tool issue, we can simply increase the FS size. However, that requires bank cost; hence the scalability issue."

"The documentation could be improved, and I'd also like to see automatic upgrades."

More Control-M cons

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"This is an expensive product compared to other solutions, although I think that it is a good one. We are in a good position with licensing, as we can run 10,000 jobs."

"Pricing varies depending on which components and modules you are using."

"You must accept that BMC licensing can be very confusing. No one can easily understand how they calculate things, whether it is user-based, job-based, or server-based. The calculation is quite tough. How BMC calculates licensing is not easily available anywhere."

"The pricing and licensing could be better. However, when I compare Control-M pricing with JAMS, Control-M is still better priced than JAMS enterprise."

"The pricing is moderate, not too low or too high compared to other solutions."

"Its pricing is a little bit high. They could provide an enterprise-level license for an unlimited number of jobs. Currently, it is based on the number of jobs, and if you exceed the number of jobs, there are charges. For example, if your license is for 3,000 jobs per day, but you run 3,050 jobs, you will have to pay for the extra 50 jobs. They charge $120 per job. So, it is too costly."

"This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."

"There are two different types of licenses available. The first is based on the number of jobs that we run per day, and the other is based on the number of agents that we install. My current project has a contract for five years."

More Control-M pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Financial Services Firm

20%

Manufacturing Company

Insurance Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

Pricing is generally affordable, though some features cost a bit more.

See all answers

Comparisons

Red Hat Ansible Automation Platform vs BMC TrueSight Orchestration

Compared 29% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 21% of the time

More BMC TrueSight Orchestration Competitors

AutoSys Workload Automation vs Control-M

Compared 17% of the time

Automic Automation vs Control-M

Compared 8% of the time

IBM Workload Automation vs Control-M

Compared 8% of the time

Redwood RunMyJobs vs Control-M

Compared 6% of the time

Rocket Zena vs Control-M

Compared 5% of the time

More Control-M Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

February 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Control-M

February 2025

Download Control-M product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Control M

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

BMC

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

January 2025

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