BMC TrueSight Orchestration vs Control-M comparison

BMC Helix and BMC are both solutions in the Process Automation category. BMC Helix is ranked #16 with an average rating of 9.0, while BMC is ranked #2 with an average rating of 8.6. BMC Helix holds a 1.3% mindshare in PA, compared to BMC’s 3.5% mindshare. Additionally, 87% of BMC Helix users are willing to recommend the solution, compared to 98% of BMC users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

922 Views
774 Comparison Views

87% willing to recommend

Control-M

Read 186 Control-M reviews

22,169 Views
3,769 Comparison Views

98% willing to recommend

BMC TrueSight Orchestration

Control-M

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 13, 2026

BMC TrueSight Orchestration and Control-M are competitive products in IT and automation management. Based on data comparisons, Control-M seems to have an advantage in terms of deployment and integration capabilities, although BMC TrueSight Orchestration is more cost-effective.

Features: BMC TrueSight Orchestration is recognized for its automation capabilities, flexible customization, and integrated mechanisms that offer workflow flexibility. Control-M is valued for comprehensive workload automation, strong enterprise platform integration, and its wide range of features that enhance versatility in bigger environments.

Room for Improvement: BMC TrueSight Orchestration could benefit from improving its deployment experience and user interface intuitiveness. While its integrated mechanisms are robust, expanding the range of customizable triggers would enhance flexibility. Control-M could enhance its cost efficiency, streamline initial setup, and improve responsiveness in tech support interactions to better align with user expectations.

Ease of Deployment and Customer Service: Control-M offers a straightforward deployment process with solid support for streamlined onboarding and assistance. BMC TrueSight Orchestration provides structured deployment and is noted for its troubleshooting efficiency, though Control-M's model is generally preferred for its user-friendliness and customer experience.

Pricing and ROI: BMC TrueSight Orchestration is often praised for cost-effectiveness and quicker ROI due to lower implementation costs. Control-M, though more expensive initially, offers value through comprehensive features and long-term cost efficiency, potentially providing stronger ROI over time for enterprises needing complex automation solutions.

To learn more, read our detailed BMC TrueSight Orchestration vs. Control-M Report (Updated: February 2026).

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

16th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Control-M

Ranking in Process Automation

2nd

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

186

Ranking in other categories

Managed File Transfer (MFT) (2nd), Workload Automation (1st), AI IT Support (1st)

Mindshare comparison

As of February 2026, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.3%, up from 0.8% compared to the previous year. The mindshare of Control-M is 3.5%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Control-M	3.5%
BMC TrueSight Orchestration	1.3%
Other	95.2%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Raj Pattni

Batch Admin at NBC Universal

Brings data together from multiple platforms and optimizes cross-environment orchestration

The features of Control-M that I like the most include the ability to easily integrate or bring in different platforms into Control-M. For instance, AWS, mainframe, TWS, and something that's running on Autosys can all be brought into Control-M, converted to how Control-M runs it, and then the batch can be executed. This centralizes various applications in Control-M, which doesn't just have to handle batch processes, but also other tasks like reporting on required data. I find this functionality very useful and the setup is impressive, with more advancements yet to come. With Control-M, my company has achieved several measurable improvements since I started. The metrics indicate that the number of failures has dropped, and we have addressed the issue of excessive false alerts that I encountered when I joined. Previously, we received an overwhelming number of alerts daily, but now we manage to maintain that at a normalized level, perhaps around five to fifteen alerts, depending on running core batches and their setup.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product has a very good triggering mechanism."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"This solution is scalable."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"I find the provisioning to be the most valuable."

"The initial setup is easy. The deployment was done in an hour."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

More BMC TrueSight Orchestration pros

"The job scheduling and file transfer are two major, important features."

"Control-M has improved our organization's functions by supporting high availability and integrating with CI/CD workflows."

"The product works very well with the modules. If you have MFT, Managed File Transfer, or the old AFT, you can link that to processing jobs."

"Technical support is very helpful and available 24/7."

"There's another feature called Workload Archiving, where the data for all the jobs can be stored for however many days that we want, which is very useful for any historical analytics."

"I can say around twenty to twenty-five percent productivity increase has been realized, and even the margins have been increased, and I can see at least fifteen to twenty percent of the company's revenue has been increased at the infrastructure level by using Control-M."

"Promotions between environments, as well as local, mass update, versioning, and self-service."

"The integration with ServiceNow is good. When a job ends and there are problems with it, we automatically open an incident in this platform, and the number of the incident is forwarded to Control-M. This means that we have a record of it with the log of the job."

More Control-M pros

Cons

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution is not user-friendly."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

More BMC TrueSight Orchestration cons

"Support is one aspect that they really need to improve. Though we receive support for current versions, the challenge arises when working in large organizations with legacy workflows or applications, typically 10 to 20% of the total."

"We have some issues on the SAP side of BMC Control-M Managed File Transfer...So, there are some stability issues when it comes to SAP side."

"An issue we have run into in our lower environments is that Control-M can log you out frequently."

"Its cost can be more competitive. One of the main things customers look at is the cost. It's not affordable. The cost is very high, according to my customers."

"There are eight different kinds of dashboards in Workflow Insights, but there could be more because there is third party software that provides more dashboard styles."

"The reporting functionality needs a lot of work. We have faced problems with different versions where we run the right report, but it gives us blank entries. Then, when we run the same report again, it gives the correct data."

"The company has been working with BMC on the MFT. There are still some things about MFT which don't work the way that we want with our needs. So, we would like to see that improved."

"I would like to see automatic license management. And probably more importantly, some kind of machine learning to help identify the optimum automation path."

More Control-M cons

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."

"This is an area where it is a little difficult to work with BMC. They want to do licenses by job, which is what we have. For example, the simplest is to license by job, but they can also license by nodes. While the licensing is simple to use, it might not be the correct licensing model for the customer. It is okay because we want to license by job, which is something measurable. At the end of the day, licensing by job is the most important."

"It is not bad. The company can afford it, and it pays for itself. We have those jobs running automatically."

"We have a license till 2024. We are good and satisfied with it."

"The pricing is moderate, not too low or too high compared to other solutions."

"BMC Control-M Managed File Transfer is expensive."

"Compare to other tools Pricing and licensing was more. It should be decrease."

"You're going to spend a lot of money upfront, but the benefits you're going to get out of it are going to quickly pay for it."

More Control-M pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Healthcare Company

13%

Outsourcing Company

Educational Organization

Financial Services Firm

26%

Manufacturing Company

Computer Software Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	37
Midsize Enterprise	23
Large Enterprise	145

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.

See all answers

Comparisons

Fortra's Automate vs BMC TrueSight Orchestration

Compared 15% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 12% of the time

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 12% of the time

OpenText Operations Orchestration vs BMC TrueSight Orchestration

Compared 11% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 11% of the time

More BMC TrueSight Orchestration Competitors

AutoSys Workload Automation vs Control-M

Compared 13% of the time

Redwood RunMyJobs vs Control-M

Compared 8% of the time

Automic Automation vs Control-M

Compared 6% of the time

Stonebranch vs Control-M

Compared 5% of the time

IBM Workload Automation vs Control-M

Compared 4% of the time

More Control-M Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

February 2026

Download BMC TrueSight Orchestration product report

Buyer's Guide

Control-M

February 2026

Download Control-M product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Control M, BMC Control-M Managed File Transfer, BMC Australia CTM

Interactive Demo

Demo not available

BMC Helix

BMC

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Control-M, from BMC, provides robust orchestration capabilities for managing hybrid cloud workflows, available both on-premise and as a SaaS option. With offerings starting at $29,000 annually, it supports growing teams in automating and scheduling enterprise workload processes.

Control-M serves as a versatile tool for businesses, enabling automation across diverse platforms like SAP, mainframes, and cloud environments. It simplifies job scheduling with an intuitive GUI and integrates with multiple applications and platforms. Users benefit from managed file transfers, role-based administration, and self-service portals, enhancing security and workflow management. While the platform offers comprehensive alerting, reporting, and batch impact management, feedback has highlighted areas for improvement such as more flexible job execution, enhanced reporting capabilities, and better integration with third-party tools. Additionally, licensing costs and support during upgrades are common concerns. Organizations value Control-M for its ability to facilitate secure file transfers and support business-critical operations, minimizing manual intervention and ensuring efficiency.

What are the key features of Control-M?

Automation Capabilities: Control-M automates and orchestrates workflows seamlessly across platforms.
Integration: It works with multiple applications and environments for enhanced connectivity.
Intuitive GUI: Simplifies scheduling, monitoring, and management of jobs with ease.
Managed File Transfer: Securely facilitates and manages file transfers.
Cross-Platform Support: Ensures seamless operations across various systems like SAP and mainframes.

What benefits should you look for in Control-M reviews?

Operational Reliability: Improves efficiency and SLA compliance with reliable performance.
User Autonomy: Allows self-service for various users, enhancing independence.
Security: Strengthens security with advanced administration and file management.
Cost-Effectiveness: Provides orchestrated solutions with cost considerations.
Enhanced Efficiency: Reduces manual tasks, allowing teams to focus on strategic goals.

Control-M is instrumental in industries managing complex workflows and IT operations. In finance, it offers accurate real-time data processing. Supply chain sectors benefit from its orchestration capabilities to streamline operations and minimize disruption. IT departments leverage integration capabilities to optimize workflow processes, ensuring seamless application management.

BMC

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

The Bank of East Asia, LINE Bank Taiwan, Coop, Air Europa, Carrefour, Itau Unibanco, Snam, Embraer, ANZ Bank, EDP, Dominio's, Tampa General Hospital, W&W Informatik GmbH, Veterans General, Up Sí Vale, Sky Italia, REWE digital GmbH, Raymond James, Railinc, Navistar, Management Science Associates, Colruyt, CARFAX, Banpara, Aspiag Service, Amadeus, AG Insurance, ING Bank Slaski

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

February 2026

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