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BMC TrueSight Orchestration vs Control-M comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.1
Control-M's customer service is largely praised for responsiveness and support, but some users report delays and documentation issues.
 

Room For Improvement

No sentiment score available
Sentiment score
5.2
Users seek improved reporting, flexibility, integration, cost efficiency, error handling, modern interface, compatibility, and automation in Control-M.
 

Scalability Issues

No sentiment score available
Sentiment score
7.4
Users praise Control-M's scalability, managing large job volumes and supporting enterprise environments, including cloud and on-premises deployments.
 

Setup Cost

No sentiment score available
Sentiment score
6.1
Enterprise buyers find Control-M expensive for small businesses due to complex licensing but appreciate its features in larger environments.
 

Stability Issues

No sentiment score available
Sentiment score
6.4
Control-M is praised for its stability and performance, with quick support and updates resolving issues efficiently.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
Control-M offers cross-platform integration, advanced scheduling, and ease of use, enhancing efficiency with automated error handling and comprehensive reporting.
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
13th
Average Rating
8.0
Reviews Sentiment
7.8
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Control-M
Ranking in Process Automation
3rd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
117
Ranking in other categories
Managed File Transfer (MFT) (4th), Workload Automation (1st)
 

Mindshare comparison

As of November 2024, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.0%, up from 1.0% compared to the previous year. The mindshare of Control-M is 4.4%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
An orchestration tool to automate the end-to-end process with a need to improve its user experience
In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.
Pedro Fuentes - PeerSpot reviewer
Cost-effective, excellent support, and centralized access and control
They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
20%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
How does Control-M compare with AutoSys Workload Automation?
Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...
What do you like most about Control-M?
First of all, the shift from manual to automation has been valuable. We have a tool that can automate.
What is your experience regarding pricing and costs for Control-M?
While it is quite flexible, the licensing cost could be more affordable, especially for small and mid-sized enterprises.
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
Control M
 

Learn More

 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc
Find out what your peers are saying about BMC TrueSight Orchestration vs. Control-M and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.