BMC TrueSight Orchestration vs Control-M comparison

BMC Helix and BMC are both solutions in the Process Automation category. BMC Helix is ranked #20 with an average rating of 9.0, while BMC is ranked #2 with an average rating of 8.4. BMC Helix holds a 0.9% mindshare in PA, compared to BMC’s 4.7% mindshare. Additionally, 87% of BMC Helix users are willing to recommend the solution, compared to 98% of BMC users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

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519 Comparison Views

87% willing to recommend

Control-M

Read 136 Control-M reviews

19,859 Views
3,376 Comparison Views

98% willing to recommend

BMC TrueSight Orchestration

Control-M

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 15, 2025

BMC TrueSight Orchestration and Control-M are enterprise automation tools that cater to different needs. While TrueSight Orchestration is recognized for its pricing and support, Control-M has the upper hand with its robust features.

Features: BMC TrueSight Orchestration offers comprehensive network automation, numerous integrated mechanisms providing flexibility for automation workflows, and intuitive UI that facilitates easy use and integration. Control-M excels in advanced job scheduling, the ability to interface with numerous applications for seamless complex scheduling, and user-friendly GUI with powerful job management capabilities.

Room for Improvement: BMC TrueSight Orchestration could benefit from simplifying its intricate deployment process, enhancing integration with more third-party modules, and further improving its automation triggers. Control-M could improve by simplifying its complex setup for new users, enhancing support response times, and offering better built-in tutorials or guides for easier learning.

Ease of Deployment and Customer Service: Control-M offers a straightforward deployment model and robust support, aiding easier integration into existing systems. In contrast, BMC TrueSight Orchestration involves a more complex deployment which can present challenges for some organizations.

Pricing and ROI: BMC TrueSight Orchestration is noted for competitive setup costs and support services, offering attractive ROI for integration-focused companies. Control-M has higher initial setup costs but provides significant ROI through improved efficiency and optimized workflows.

To learn more, read our detailed BMC TrueSight Orchestration vs. Control-M Report (Updated: September 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Control-M

Ranking in Process Automation

2nd

Average Rating

8.6

Reviews Sentiment

6.9

Number of Reviews

136

Ranking in other categories

Managed File Transfer (MFT) (4th), Workload Automation (1st)

Mindshare comparison

As of October 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.9%, up from 0.9% compared to the previous year. The mindshare of Control-M is 4.7%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
Control-M	4.7%
BMC TrueSight Orchestration	0.9%
Other	94.4%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Mark_Francome

Senior System Specialist at a financial services firm with 10,001+ employees

Easily connects to different platforms and ties everything together in a centralized screen

Areas of Control-M that have room for improvement include the reporting feature. The reporting on Control-M hasn't changed much over the years, although it is in a different internal format. It used to be Crystal Reports, and now they've upgraded that. It would be better if that was really flexible where you could define your own reports. You can customize it a little bit, but when people come in with complex questions, you should be able to use that tool and access anything in the database. Control-M has two internal databases that are core to the product. You can go in and do your own SQL queries against the database, but this reporting tool should really be able to do everything that you can do with SQL, and give you good information. Instead, you end up having to export to spreadsheets and then change and update them. It can be very labor-intensive to get this information out. Other than the reporting, they've addressed most things over the years. Control-M is a tool that's been around for more than 30 years, so they have actually fixed most issues that you would encounter. They have a request for enhancement process that most users have sent requests to, but it doesn't move very quickly. The other challenge is they're supporting so many different platforms; BMC just wants it to be a trouble-free release. When users request new features, such as improved reporting, BMC's priority remains maintaining a clean-running system.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"The product has a very good triggering mechanism."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"I find the provisioning to be the most valuable."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The initial setup is easy. The deployment was done in an hour."

More BMC TrueSight Orchestration pros

"We are now able to deliver data to our data warehouses and dashboards promptly."

"The ability to integrate file transfers has been instrumental in allowing us to accomplish the things we need with Control-M. In our industry, we take a lot of data and either push it down to the stores or retail grocery stores. We take files and push them down to the stores or pull files and information from the stores and bring it back to corporate. So, it's two-way communication with file transfers. One of the bigger things that we do with Control-M is scheduling data moves and moving data from one location to another."

"Our ability to integrate with many different solutions has been invaluable. The new approach of the automation API and jobs-as-code is also valuable."

"You can let users access the system and manage jobs: self-service."

"The most effective feature of Control-M is the API integration."

"Our data transfers have improved using Control-M processes, e.g., our monthly batches. When we used to do things manually, like copying files and reports, we used to take three to four days to complete a batch. However, with the automated file transfers and report sharing, we have been able to complete a batch within two and a half days and our reports are on time to users. So, 30% to 40% of the execution time has been saved."

"The best features of Control-M are that it is easy to use; even a non-technical person can learn it in a couple of days with normal documentation and a few videos."

"The best features include the solutions with the recent AI version; the recent updates are impressive, as they allow for automatic jobs, which help improve our productivity."

More Control-M pros

Cons

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"The solution is not user-friendly."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

More BMC TrueSight Orchestration cons

"There is definitely room for improvement. Version 9.0.20 actually comes with a web-based interface, but there are still a lot of things unavailable with it. There will eventually be more inclusions added into the web interface, but there is still a long way to go."

"It can be very labor-intensive to get this information out."

"An issue we have run into in our lower environments is that Control-M can log you out frequently."

"When it comes to supporting cloud services, Control-M is a bit slow. We are not advancing with the technology because we don't have the modules that can interact or use the new application services provided by the cloud technologies."

"I would like to have a web version of Control-M to replace the client. Currently, our support and jobs-creation teams are using the client and that needs to be installed on a PC. It's very heavy, consuming a lot of resources compared to the web portal. I know that they're trying to improve the client with the latest version, but for me, there hasn't been enough improvement yet."

"With earlier versions, the support was not accurate or delivered in a timely manner. What would happen is that I would be in production mode and I would have an issue and would want to get someone on a call to see what was happening. But they would always say, “Hey, provide the log first and then we'll review and we'll get back to you." I feel that when a customer asks about a production issue, they should jump onto the call to see what is going on, and then collect the logs."

"Control-M reporting isn't that good. It is very limited. We would like the ability to create our own reports as well as the ability to publish dashboards in the cloud, which would help us. Improved reporting will help us determine statuses and get the answers that we need. However, I personally think BMC is not focusing on the reporting. I have even visited the BMC office in India, and asked, "Why haven't you improved the reporting?""

"The next major release needs to focus on the lightweight web client."

More Control-M cons

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Initially, our licensing model was based on the number of jobs per day. That caused some issues because we were restricted to a number. So at our renewal time we said, 'We want to convert from number of jobs to number of endpoints.' That cost us extra money but it gave us additional capabilities, without worrying about the number of jobs."

"BMC does NOT have a great licensing model from my perspective."

"The cost of the hardware is high. Because you need to license each job, it is costly."

"We are paying way more for Control-M than we've paid for any of our other scheduling tools."

"Its pricing and licensing could be a little bit better. Based on my experience and discussions with other existing customers, everybody feels that the regular Managed File Transfer piece, not the enterprise one, is a little overpriced, especially for folks who already have licensed Advanced File Transfer. We understand that Advanced File Transfer is going away and is going to be the end of life, and there is some additional functionality built into MFT, but the additional functionality does not really correlate with the huge price increase over what we're paying for AFT already. This has actually driven a lot of people to look for alternative solutions."

"Cost-wise, it is good."

"The solution is not cheap, it comes with quite a hefty price tag. Control-M is the market leader, but we still want the price to be as friendly as possible."

"The pricing of Control-M is reasonable."

More Control-M pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

13%

Government

Outsourcing Company

Financial Services Firm

27%

Computer Software Company

11%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	13
Large Enterprise	113

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

Control-M is expensive and not cheap at all.

See all answers

Comparisons

F5 BIG-IQ vs BMC TrueSight Orchestration

Compared 17% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 16% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 15% of the time

Automate vs BMC TrueSight Orchestration

Compared 14% of the time

More BMC TrueSight Orchestration Competitors

AutoSys Workload Automation vs Control-M

Compared 13% of the time

Redwood RunMyJobs vs Control-M

Compared 8% of the time

Automic Automation vs Control-M

Compared 7% of the time

IBM Workload Automation vs Control-M

Compared 5% of the time

Rocket Zena vs Control-M

Compared 5% of the time

More Control-M Competitors

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

October 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Control-M

October 2025

Download Control-M product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

Control M

Interactive Demo

Demo not available

BMC Helix

BMC

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

Control-M by BMC is engineered to manage hybrid cloud workflows, offering orchestration capabilities starting at $29,000 annually. Aimed at helping growing teams, it efficiently supports cross-environment scheduling and automation needs.

Control-M offers robust cross-platform scheduling, automation, and integration with applications such as SAP and Informatica. Users appreciate its ease of use with a graphical interface, centralized management, and monitoring capabilities. Advanced features, including Managed File Transfer, automated error handling, and real-time alerts, enhance productivity. The ability to unify workflows and support diverse environments makes Control-M a trusted tool in many sectors. While improvements in reporting flexibility and API integration with tools like ServiceNow are needed, addressing performance issues during upgrades could enhance its value. Offering improved support for new technologies and cloud environments is beneficial, with cost-effectiveness being a consideration.

What are the key features of Control-M?

Cross-Platform Scheduling: Facilitates seamless task management across various OS environments.
Automation: Provides efficient workflow automation for complex processes.
Third-Party Integration: Ensures smooth integration with applications like SAP and Informatica.
Graphical Interface: Simplifies job management and monitoring with user-friendly design.
Managed File Transfer: Enhances data transfer processes with structured handling.
Real-Time Alerts: Offers notifications for immediate response to workflow issues.

What benefits should organizations expect from Control-M?

Increased Efficiency: Streamlines operations and reduces manual workload.
Enhanced Productivity: Automation and monitoring features boost operational output.
Improved Compliance: Supports SLA achievement and regulatory requirements.
Operational Agility: Provides flexible and adaptable task management across platforms.

Control-M is leveraged in industries like finance for enterprise scheduling and data management, supporting mainframe, Linux, Unix, Windows, and cloud platforms. It contributes to workflow orchestration and workload automation, improving operational efficiency and enhancing IT infrastructure across those environments.

BMC

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

Buyer's Guide

BMC TrueSight Orchestration vs. Control-M

September 2025

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