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BMC TrueSight Orchestration vs Microsoft System Center Orchestrator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Ranking in Process Automation
24th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Microsoft System Center Orc...
Ranking in Process Automation
19th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.6%, down from 0.9% compared to the previous year. The mindshare of Microsoft System Center Orchestrator is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
An orchestration tool to automate the end-to-end process with a need to improve its user experience
In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.
Dan Campeanu - PeerSpot reviewer
Automates tasks and manages multiple servers from a central location
The initial setup was quite complex. It required careful preparation of installation steps, as many tasks were not automated as expected. Special attention was needed to prepare groups, users, and permissions at each step to ensure a smooth setup process. Please do so accurately to avoid having to start over. Challenges encountered during deployment included issues with installation and configuration and difficulties detecting machines and executing tasks as expected. Some solutions were found through trial and error during installation, while others were discovered through recommendations from other users. Despite these challenges, the deployment and rollout of Orchestrator took approximately one and a half months to ensure proper functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"
"This solution is scalable."
"The product has a very good triggering mechanism."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."
"The initial setup is easy. The deployment was done in an hour."
"I find the provisioning to be the most valuable."
"It can manage multiple servers and workstations from a single location."
"Automation is the most valuable feature of the solution."
 

Cons

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."
"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution is not user-friendly."
"The product's management aspect needs enhancement."
"I find the Orchestrator UI to be problematic."
 

Pricing and Cost Advice

"Licensing is per lot, or per agent — one agent is one license."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"There is a huge cost saving with BMC TrueSight compared to other solutions."
"We obtained a license that bundled Windows Server with System Center at no additional cost."
"I give the cost of the solution a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
19%
Insurance Company
8%
Manufacturing Company
7%
Financial Services Firm
14%
Government
11%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC TrueSight Orchestration?
The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...
What needs improvement with BMC TrueSight Orchestration?
We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.
What is your primary use case for BMC TrueSight Orchestration?
BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.
What do you like most about Microsoft System Center Orchestrator?
It can manage multiple servers and workstations from a single location.
What is your experience regarding pricing and costs for Microsoft System Center Orchestrator?
The platform was almost free of cost for us. We obtained a license that bundled Windows Server with System Center at no additional cost.
What needs improvement with Microsoft System Center Orchestrator?
The product's management aspect needs enhancement. It affects the visibility of powerful scripts that were previously accessible. Furthermore, the focus is shifting towards cloud-based features, sp...
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
MS System Center Orchestrator
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
Information Not Available
Find out what your peers are saying about BMC TrueSight Orchestration vs. Microsoft System Center Orchestrator and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.