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Alert Logic MDR vs Carbon Black Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alert Logic MDR
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
15
Ranking in other categories
Vulnerability Management (32nd), SOC as a Service (3rd)
Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Managed Detection and Response (MDR) category, the mindshare of Alert Logic MDR is 1.4%, up from 1.2% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Alert Logic MDR1.4%
Carbon Black Managed Detection and Response1.3%
Other97.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Alice Walter - PeerSpot reviewer
Team Lead at Target
Cloud monitoring has reduced threats and has improved response times and team productivity
Alert Logic MDR's best features are the cloud-managed service, the cost benefit, and 24/7 monitoring. The alert system improved from potentially 24 hours to one hour response time. The benefit of not having to write custom queries has been significant.The features are very lightweight, with small installations that leave almost no footprint on systems. System resource utilization is minimal. Alert Logic MDR has positively impacted my organization through its decentralized pricing approach, which has protected against several viruses. Any virus stopped represents money saved. There is low impact on users, so they do not experience slowness on their computers when scanning. Alert Logic MDR has improved security in my organization from 50 to 65%.
JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"It's been a positive experience for us overall."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"I would definitely recommend Alert Logic because it is a good product that constantly adds new features and changes interfaces."
"It implemented pretty quickly; we have everything you need, and while it would typically take a lot of other solutions weeks to set up, this set up within fifteen minutes, which is pretty slick, and it has a lot of different interfaces."
"The initial setup is pretty straightforward."
"The value of Alert Logic is that everything is in one dashboard; I'm notified when there's an incident, kept up to date and advised on what steps to take."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
 

Cons

"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"The setup process was complex."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"It would be great to see more of an endpoint protector."
"We cannot say we have seen a return on investment ROI-wise, but our first priority is to secure the endpoint."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"Our ROI would probably be zero. We don't even use it."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
 

Pricing and Cost Advice

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Alert Logic has better competitive pricing than some of its competitors."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
16%
Construction Company
14%
Financial Services Firm
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise15
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks were detected, whether DDoS attacks or other kinds of security attacks. Alert Lo...
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Also Known As

Alert Logic Managed Detection and Response, Alert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
Carbon Black Cloud Managed Detection Deliver
 

Overview

 

Sample Customers

Information Not Available
Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Find out what your peers are saying about Alert Logic MDR vs. Carbon Black Managed Detection and Response and other solutions. Updated: June 2026.
905,526 professionals have used our research since 2012.