Carbon Black Managed Detection and Response vs Fortra's Alert Logic MDR comparison

VMware and Fortra are both solutions in the Managed Detection and Response (MDR) category. VMware is ranked #21 with an average rating of 10.0, while Fortra is ranked #20 with an average rating of 8.3. VMware holds a 1.0% mindshare in MDR, compared to Fortra’s 1.1% mindshare. Additionally, 100% of VMware users are willing to recommend the solution, compared to 92% of Fortra users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Carbon Black Managed Detection and Response and Fortra's Alert Logic MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Carbon Black Managed Detection and Response vs. Fortra's Alert Logic MDR Report (Updated: October 2024).

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fortra's Alert Logic MDR

October 2024

Download the complete report

Helped 814,763 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of November 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Carbon Black Managed Detection and Response is 1.0%, down from 1.3% compared to the previous year. The mindshare of Fortra's Alert Logic MDR is 1.1%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

May 1, 2023

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

Read full review

Dejan Zecevic

Service Delivery Director at SKY EXPRESS IT Security Company

Jun 2, 2022

Easy to install, runs smoothly, and offers good performance

I primarily use the solution for security purposes. I use the product with my laptops and the antivirus and laptop is running smoothly. I don't have problems with the rest of this software. I'm satisfied with the performance. I don't have to take care of this product. It's just working and that's…

Read full review

reviewer1525833

Site Reliability Engineer at a retailer with 10,001+ employees

Mar 8, 2021

Great reporting and session logic with an easy initial setup

The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

More Binary Defense MDR pros

"The installation process is quick and easy."

"Carbon Black provides an overview of all our assets and their status."

"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."

"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."

"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."

"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."

"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."

"The installation and configuration were slick."

"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."

"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."

"The initial setup is pretty straightforward."

More Fortra's Alert Logic MDR pros

Cons

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"I would like to see more frequent check-ins with our security status."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I would like to get more reports from Binary Defense about what they're blocking."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"We found a couple of bugs in the user interface."

More Binary Defense MDR cons

"Carbon Black's support could be better."

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."

"This product needs to mature more. While it is a good product, there are some areas where it needs work."

"Could be more of an endpoint protector."

"The setup process was complex."

"The documentation, especially with the initial setup, needs improvement."

"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."

"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."

"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""

"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."

More Fortra's Alert Logic MDR cons

Pricing and Cost Advice

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

More Binary Defense MDR pricing and cost advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."

"Alert Logic has better competitive pricing than some of its competitors."

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

See recommendations

814,763 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

13%

Financial Services Firm

10%

University

Construction Company

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about Carbon Black Cloud Managed Detection Deliver?

Carbon Black provides an overview of all our assets and their status.

See all answers

What needs improvement with Carbon Black Cloud Managed Detection Deliver?

Carbon Black's support could be better.

See all answers

What is your primary use case for Carbon Black Cloud Managed Detection Deliver?

We use Carbon Black for monitoring.

See all answers

What do you like most about Alert Logic?

The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them ...

See all answers

What is your experience regarding pricing and costs for Alert Logic?

Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.

See all answers

What needs improvement with Alert Logic?

Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy ...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 24% of the time

Darktrace vs Binary Defense MDR

Compared 22% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 16% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

More Binary Defense MDR Competitors

Arctic Wolf Managed Detection and Response vs Carbon Black Managed Detection and Response

Compared 49% of the time

Secureworks Taegis Managed XDR / MDR vs Carbon Black Managed Detection and Response

Compared 21% of the time

Blackpoint Cyber MDR vs Carbon Black Managed Detection and Response

Compared 16% of the time

Red Canary vs Carbon Black Managed Detection and Response

Compared 14% of the time

More Carbon Black Managed Detection and Response Competitors

SentinelOne Vigilance vs Fortra's Alert Logic MDR

Compared 22% of the time

CrowdStrike Falcon Complete MDR vs Fortra's Alert Logic MDR

Compared 20% of the time

Arctic Wolf Managed Detection and Response vs Fortra's Alert Logic MDR

Compared 18% of the time

Rapid7 InsightIDR vs Fortra's Alert Logic MDR

Compared 17% of the time

Sophos MDR vs Fortra's Alert Logic MDR

Compared 13% of the time

More Fortra's Alert Logic MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

November 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

November 2024

Carbon Black Managed Detection and Response report

Download Carbon Black Managed Detection and Response product report

Buyer's Guide

Fortra's Alert Logic MDR

November 2024

Download Fortra's Alert Logic MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Carbon Black Cloud Managed Detection Deliver

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM

Learn More

Binary Defense

VMware

Fortra

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Our MDR security solution provides critical insight into attacks using automated machine learning algorithms to validate and prioritize alerts and uncover new threats. Our world-class team of security experts monitors threats in VMware Carbon Black Cloud, and provides rapid response along with threat containment during an incident and policy recommendations to remediate threats.

Alert Logic specializes in log management, security configuration, SIEM, SaaS monitoring, network protection, and MDR services. It is suitable for sectors such as utilities, financial services, and government.

Alert Logic offers extensive log management and proactive security by centralizing logs, providing detailed notifications, and detecting intrusions. With global threat visibility and SOCs in the US and Europe, it speeds up the threat detection process in seconds. Advanced technologies, like AI and ML, improve its MDR services and differentiate legitimate user behavior from threats.

What are Alert Logic's key features?

Excellent log messages for seamless log management
Immediate log retrieval during production issues
Clear, user-friendly notifications
Proactive and detailed incident notifications
Centralized dashboard for easy monitoring
Good intrusion detection and heuristic threat monitoring
Global threat visibility with fast threat detection
Human expertise backing threat detection and response

What benefits should users expect when evaluating Alert Logic?

Streamlined log management and rapid issue resolution
Centralized monitoring for efficient incident management
Fast global threat detection improves security stance
Human expertise for accurate threat response
Advanced threat differentiation using AI and ML

Alert Logic proves beneficial for various industries, with e-commerce applications utilizing it for robust log management and security measures. Utility sector companies leverage its network protection and threat detection capabilities, while financial services organizations appreciate its MDR services. Government agencies rely on its comprehensive infrastructure monitoring and SOC expertise for enhanced security.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza

Information Not Available

Buyer's Guide

Carbon Black Managed Detection and Response vs. Fortra's Alert Logic MDR

October 2024

Free Report: Carbon Black Managed Detection and Response vs. Fortra's Alert Logic MDR

Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Fortra's Alert Logic MDR and other solutions. Updated: October 2024.

DOWNLOAD NOW

814,763 professionals have used our research since 2012.

See our Carbon Black Managed Detection and Response vs. Fortra's Alert Logic MDR report.

See our list of best Managed Detection and Response (MDR) vendors.

We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.