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CrowdStrike Falcon Complete MDR vs Fortra's Alert Logic MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
No ranking in other categories
Fortra's Alert Logic MDR
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Vulnerability Management (32nd), SOC as a Service (4th)
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. The mindshare of Fortra's Alert Logic MDR is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Otis Brinson - PeerSpot reviewer
Helps users keep track of everything from one place
The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.
reviewer1525833 - PeerSpot reviewer
Great reporting and session logic with an easy initial setup
The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One unique thing that they offer is a breach warranty. We basically have a warranty of up to $100,000 should there be any breach that they're not able to manage."
"It is a major anti-malware solution. It can stop zero-day attacks and ransomware attacks. There are so many features in CrowdStrike. Falcon Overwatch is a valuable module. It is lightweight on the endpoints. It doesn't have any scanning mechanism. It works on artificial intelligence, static analysis, and dynamic analysis. There is no signature available on this. It is a pretty easy solution. It is cloud-based, so there is no driver maintenance or anything like that. You can go anywhere in the world. If you have internet, you'll get connected to the cloud and the policies that it contains. It is pretty simple."
"We've seen a tremendous improvement since implementing CrowdStrike Falcon. In the past few years, we were exposed to 30 different attacks, but now our environment is completely monitored, and everything is detected. It catches threats and attacks before they occur."
"The most valuable features of CrowdStrike Falcon Complete are the modern and intuitive capabilities, and because it is cloud-based it is much easier to adopt and roll out to the environment."
"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."
"I have found AI technology most valuable in the solution."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"It is a stable solution."
"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The installation and configuration were slick."
"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."
"The solution was consistently available, and I cannot recall any instances where it was down."
"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."
"The initial setup is pretty straightforward."
 

Cons

"I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"There have been some issues with Falcon Complete's performance."
"An MDM, Mobile Device Manager, should be added in the next release."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"The licensing is a bit complex."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"We'd like to have triggered alerts sent to us so we see errors quicker."
"The documentation, especially with the initial setup, needs improvement."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
 

Pricing and Cost Advice

"Falcon Complete isn't too pricy."
"Pricing is reasonable."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"There is a standard license to use CrowdStrike Falcon Complete."
"The licenses are sold per user."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"We have a yearly license, and it could be cheaper."
"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
"Alert Logic has better competitive pricing than some of its competitors."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...
What needs improvement with CrowdStrike Falcon Complete?
The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.
What do you like most about Alert Logic?
The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in...
What is your experience regarding pricing and costs for Alert Logic?
Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.
What needs improvement with Alert Logic?
Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like SentinelOne, CrowdStrike, or Sophos. I think Alert Log...
 

Also Known As

Falcon Complete
Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
 

Overview

 

Sample Customers

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Information Not Available
Find out what your peers are saying about CrowdStrike Falcon Complete MDR vs. Fortra's Alert Logic MDR and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.