Try our new research platform with insights from 80,000+ expert users
Fortra's Alert Logic MDR Logo

Fortra's Alert Logic MDR pros and cons

Vendor: Fortra
4.0 out of 5
840 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Fortra's Alert Logic MDR enhances security by scanning containers, which was not previously covered.
Installation and configuration processes are straightforward, allowing for easy automation.
It delivers timely infrastructure security warnings, keeping users informed about necessary actions.
Notification features are detailed and enhance user awareness during incidents.
Fortra's Alert Logic MDR offers a robust technology platform with global threat visibility and rapid threat response capabilities.

CONS

Users desire more data on the alert payload and the ability to customize it to include desired information, as the current capabilities are limited.
Fortra's Alert Logic MDR lacks a dedicated security team to address specific attacks or security instances, and relies on ideas and findings communicated through emails.
The documentation needs improvement, particularly with the initial setup process, which is complex and requires greater clarity.
Users want more comprehensive scanning and data capturing capabilities for true analysis rather than just functioning as a reporting system.
To better serve international markets like the Middle East and Asia, Fortra's Alert Logic MDR needs to expand its SOCs to cover more time zones and develop a natively integrated EDR.
 

Fortra's Alert Logic MDR Pros review quotes

GP
Apr 18, 2023
While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time.
reviewer1525833 - PeerSpot reviewer
Mar 8, 2021
The initial setup is pretty straightforward.
CT
Dec 11, 2018
It is a very stable product.
Learn what your peers think about Fortra's Alert Logic MDR. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
AC
Mar 8, 2021
Notifications and the detail of notifications are most valuable. It is a user-friendly solution.
reviewer2191746 - PeerSpot reviewer
Dec 12, 2024
The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond.
SS
Dec 9, 2018
It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily.
AwsAdminb048 - PeerSpot reviewer
Dec 11, 2018
The installation and configuration were slick.
reviewer2158422 - PeerSpot reviewer
Apr 14, 2023
The solution was consistently available, and I cannot recall any instances where it was down.
RC
Dec 4, 2018
It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that.
AA
Jun 9, 2021
Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take.
 

Fortra's Alert Logic MDR Cons review quotes

GP
Apr 18, 2023
The setup process was complex.
reviewer1525833 - PeerSpot reviewer
Mar 8, 2021
We'd like to have triggered alerts sent to us so we see errors quicker.
CT
Dec 11, 2018
I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email."
Learn what your peers think about Fortra's Alert Logic MDR. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
AC
Mar 8, 2021
Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive.
reviewer2191746 - PeerSpot reviewer
Dec 12, 2024
Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated.
SS
Dec 9, 2018
They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance.
AwsAdminb048 - PeerSpot reviewer
Dec 11, 2018
This product needs to mature more. While it is a good product, there are some areas where it needs work.
reviewer2158422 - PeerSpot reviewer
Apr 14, 2023
As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers.
RC
Dec 4, 2018
I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited.
AA
Jun 9, 2021
Could be more of an endpoint protector.