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Expel vs Fortra's Alert Logic MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Expel
Ranking in SOC as a Service
5th
Ranking in Managed Detection and Response (MDR)
18th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Fortra's Alert Logic MDR
Ranking in SOC as a Service
4th
Ranking in Managed Detection and Response (MDR)
19th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Vulnerability Management (32nd)
 

Mindshare comparison

As of January 2025, in the SOC as a Service category, the mindshare of Expel is 17.9%, up from 10.2% compared to the previous year. The mindshare of Fortra's Alert Logic MDR is 10.9%, up from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SOC as a Service
 

Featured Reviews

reviewer2578461 - PeerSpot reviewer
Rapid threat management and diverse technology integration for effective monitoring
Expel has made it easier for companies to monitor and manage various log sources. With its vast integration portfolio, customers can efficiently monitor diverse environments. Time to value is quick, as Expel can turn their service up very rapidly. They have both automated active responses and human processes that quicken threat resolution.
reviewer1525833 - PeerSpot reviewer
Great reporting and session logic with an easy initial setup
The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Their threat hunting protocol and process with AI and machine learning are strong, allowing for active and rapid responses."
"The solution was consistently available, and I cannot recall any instances where it was down."
"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."
"It is a very stable product."
"The installation and configuration were slick."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"The initial setup is pretty straightforward."
 

Cons

"The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for management."
"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."
"Could be more of an endpoint protector."
"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""
"They have ideas and email you whatever they find, but they don't have a dedicated security team who will work on an attack or a specific security instance."
"The documentation, especially with the initial setup, needs improvement."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
 

Pricing and Cost Advice

Information not available
"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."
"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."
"Alert Logic has better competitive pricing than some of its competitors."
"Almost any product that is on the AWS Marketplace is super easy to subscribe to."
"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
10%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Expel?
Expel's pricing has adapted as the market evolved and has become competitive over the past twelve months.
What needs improvement with Expel?
The one area where Expel may not measure up is if a customer requires a managed SIEM as part of their overall solution. There's a gap there, and solutions might require third-party assistance for m...
What is your primary use case for Expel?
I have experience reselling Expel. Customers often come to me wanting to evaluate multiple providers to make a choice based on their specific use cases, requirements, technology investments, and so...
What do you like most about Alert Logic?
The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in...
What is your experience regarding pricing and costs for Alert Logic?
Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.
What needs improvement with Alert Logic?
Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like SentinelOne, CrowdStrike, or Sophos. I think Alert Log...
 

Also Known As

Workbench, Expel SOC-as-a-Service
Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM
 

Learn More

Video not available
 

Overview

 

Sample Customers

Amanda Fennell CSO
Information Not Available
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service. Updated: December 2024.
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