Catchpoint vs Prometheus Group comparison

Catchpoint and Prometheus Group are both solutions in the Application Performance Monitoring (APM) and Observability category. Catchpoint is ranked #41 with an average rating of 8.0, while Prometheus Group is ranked #9 with an average rating of 8.3. Catchpoint holds a 0.4% mindshare in APM, compared to Prometheus Group’s 3.5% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 100% of Prometheus Group users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,075 Views
635 Comparison Views

100% willing to recommend

Prometheus Group

Read 34 Prometheus Group reviews

6,434 Views
5,701 Comparison Views

100% willing to recommend

Catchpoint

Prometheus Group

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Executive SummaryUpdated on Mar 3, 2025

Catchpoint and Prometheus Group are competitors in performance monitoring technology. Prometheus Group has the upper hand due to its comprehensive features, enhancing its higher cost justification.

Features: Catchpoint offers extensive API monitoring, a user-friendly UI, and real-time end-user experience tracking. Prometheus Group provides robust data analytics, vast integration capabilities, and enhanced metrics collection from various environments.

Room for Improvement: Catchpoint could improve by expanding its feature set beyond internet performance monitoring and offering more advanced analytics. It may also benefit from further reducing implementation complexity. Prometheus Group could enhance its deployment simplicity and reduce its initial setup costs. Additionally, it could include more intuitive user interfaces and streamline training processes.

Ease of Deployment and Customer Service: Catchpoint ensures smooth implementation with straightforward deployment and responsive customer service. Prometheus Group involves a complex deployment process, which might need more resources but offers excellent training and support to ease user adaptation.

Pricing and ROI: Catchpoint's competitive pricing provides quick ROI, appealing to cost-conscious businesses. Prometheus Group, with higher initial costs, delivers long-term ROI through its rich features and optimization tools, justifying the expense.

To learn more, read our detailed Catchpoint vs. Prometheus Group Report (Updated: March 2025).

Buyer's Guide

Catchpoint vs. Prometheus Group

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (61st), Cloud Monitoring Software (30th), Digital Experience Monitoring (DEM) (9th)

Prometheus Group

Ranking in Application Performance Monitoring (APM) and Observability

9th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of Prometheus Group is 3.5%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Carl Funk

Senior Manager at a training & coaching company with 10,001+ employees

The UI is well designed, so it's easy to get the visibility you want.

There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.

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MuhammadAzhar Khan

Senior DevOps Engineer at Alibaba Group

Free to use and provides valuable monitoring capabilities

Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint's customer service and support are valuable."

"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"Catchpoint provides a great amount of information."

"During business hours, it has worked absolutely fine without any issues."

"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

More Catchpoint pros

"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."

"The product's initial setup phase is very easy."

"The most valuable feature of Prometheus is the ease of pulling the metrics."

"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."

"The most valuable feature is that we can receive information in different formats."

"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."

"Prometheus is a scalable and flexible tool that I can deploy on any cloud platform."

"The resilience of the solution's metric collection is very nice."

More Prometheus Group pros

Cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"Catchpoint can be improved by focusing solely on network monitoring."

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."

More Catchpoint cons

"There is a tool called Prometheus Exporter that doesn't work well."

"The solution has shortcomings regarding security monitoring-oriented features to support custom use cases, like out-of-the-box test scenarios and threat-related use cases of its users."

"A slight alteration to the user interface should be made to increase efficiency and streamline the process. Currently, we are utilizing Prometheus to gather and compile metrics and then utilizing Grafana to display them in the form of a graph. However, I believe that Prometheus has the capability to handle both of these tasks on its own, with perhaps the addition of a supplementary plugin. By doing so, the need for utilizing two separate applications will be eliminated."

"If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus."

"The simplicity of the query language could be improved. The current query language is not easy to work with."

"One potential area for improvement would be fixing the occasional glitches and bugs."

"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."

"Prometheus' UI color can improve. Using the Prometheus UI for configuration or analyzing queries is a horrible experience."

More Prometheus Group cons

Pricing and Cost Advice

"The solution's pricing is comparable to the last tool we were using."

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"The solution's pricing varies based on services and licensing models."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"In terms of licensing fees, I believe they were slightly higher."

"It is an open-source tool."

"Prometheus is an open-source solution."

"This is an open-source solution."

"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."

"My company uses the open-source version of the product."

"The solution is not expensive."

"The tool is open-sourced."

"The product is expensive compared to Datadog."

More Prometheus Group pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

61%

Financial Services Firm

11%

Computer Software Company

Retailer

Financial Services Firm

26%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

See all answers

What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...

See all answers

What do you like most about Prometheus?

The most valuable feature of Prometheus is its ability to collect metrics.

See all answers

What is your experience regarding pricing and costs for Prometheus?

Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.

See all answers

What is your primary use case for Prometheus?

I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.

See all answers

Comparisons

Dynatrace vs Catchpoint

Compared 27% of the time

ThousandEyes vs Catchpoint

Compared 20% of the time

Datadog vs Catchpoint

Compared 12% of the time

New Relic vs Catchpoint

Compared 10% of the time

Kentik vs Catchpoint

Compared 6% of the time

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Zabbix vs Prometheus Group

Compared 14% of the time

Azure Monitor vs Prometheus Group

Compared 13% of the time

Dynatrace vs Prometheus Group

Compared 8% of the time

Apache SkyWalking vs Prometheus Group

Compared 8% of the time

Sentry vs Prometheus Group

Compared 7% of the time

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Product Reports

Buyer's Guide

Catchpoint

March 2025

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Buyer's Guide

Prometheus Group

February 2025

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Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Prometheus Group specializes in robust monitoring and observability, offering comprehensive data collection, analysis, and visualization across cloud and on-premise environments. Its integration with tools like Python, Java, and Kubernetes enables users to track metrics efficiently.

Prometheus Group provides an open-source, customizable platform focused on flexibility and reliability. Its integration with Grafana enhances data visualization while supporting complex infrastructures for improved productivity. Users rely on its scalable architecture for effective monitoring and observability, aiding performance analytics and alerting. Despite its strengths, challenges with its query language and interface usability persist, along with a need for simpler setup. Enhancing documentation and reporting capabilities remains essential for broader adoption, especially among less technical users.

What are the standout features of Prometheus Group?

Integration with Python, Java, and Kubernetes: Provides seamless metric collection and analysis.
Log Comparison Dashboard: Enables efficient comparison for better insights.
Flexible Exporters: Gathers diverse data for comprehensive monitoring.
Lightweight Configuration: Ensures easy deployment and management.
Grafana Integration: Facilitates advanced data visualization.

What benefits or ROI should users expect?

Scalability: Adapts to rapidly changing environments and infrastructure demands.
Community Support: Benefits from continuous open-source community improvements.
Enhanced Productivity: Improves system performance analytics and alerting efficiency.
Comprehensive Monitoring: Provides detailed insights into server health and resource usage.

Prometheus Group is widely implemented across industries like cloud services and IT infrastructure. Organizations monitor infrastructure, applications, and databases, utilizing its capabilities for system scalability and health checks within Azure and Amazon ecosystems. Its integration with Kubernetes supports performance monitoring and ensures reliable data analytics, fostering comprehensive metric tracking.

Prometheus Group

Buyer's Guide

Catchpoint vs. Prometheus Group

March 2025

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