Checkmk vs Kaseya IT Center comparison

Checkmk and Kaseya are both solutions in the Server Monitoring category. Checkmk is ranked #5 with an average rating of 8.4, while Kaseya is ranked #20 with an average rating of 7.5. Checkmk holds a 10.9% mindshare in SM, compared to Kaseya’s 0.3% mindshare. Additionally, 100% of Checkmk users are willing to recommend the solution, compared to 100% of Kaseya users who would recommend it.

Checkmk

Read 9 Checkmk reviews

2,613 Views
2,322 Comparison Views

100% willing to recommend

Kaseya IT Center

Read 4 Kaseya IT Center reviews

121 Views
77 Comparison Views

100% willing to recommend

Checkmk

Kaseya IT Center

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Executive SummaryUpdated on Aug 6, 2024

Kaseya IT Center and Checkmk are two prominent IT management tools. Based on user reviews, Checkmk seems to have the upper hand due to its robust features and reliable customer support.

Features: Kaseya IT Center is praised for its remote monitoring, management capabilities, and user-friendly interface while Checkmk stands out for comprehensive monitoring, integration options, and detailed reporting. Users consider Checkmk's features superior for complex environments.

Room for Improvement: Kaseya IT Center users often highlight challenges with scalability, occasional performance issues, and limited integration options. Checkmk users note the steep learning curve, desire for more streamlined documentation, and complexity in initial setup. Despite these points, users feel that Checkmk's continuous updates address most concerns.

Ease of Deployment and Customer Service: Kaseya IT Center deployment is straightforward but customer service experiences vary widely. Checkmk offers flexible deployment options and receives consistently positive feedback for support. Checkmk's toolset is seen as more adaptable with reliable customer service.

Pricing and ROI: Kaseya IT Center's setup costs are seen as reasonable but ROI can be inconsistent, mainly due to support drawbacks. Checkmk has higher initial setup costs, but users perceive a better ROI due to its extensive features and reliability. Users feel Checkmk offers better long-term value.

To learn more, read our detailed Checkmk vs. Kaseya IT Center Report (Updated: April 2025).

Buyer's Guide

Checkmk vs. Kaseya IT Center

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Checkmk

Ranking in Server Monitoring

5th

Average Rating

8.4

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Network Monitoring Software (11th), IT Infrastructure Monitoring (13th), Cloud Monitoring Software (12th)

Kaseya IT Center

Ranking in Server Monitoring

20th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Checkmk is 10.9%, up from 7.7% compared to the previous year. The mindshare of Kaseya IT Center is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Server Monitoring

Featured Reviews

Paolo Sala

Application performance and System monitoring at Agos

A reasonably priced tool for system and application monitoring

The main room for improvement is in the solution's presentation and the integration area. In our company, we use the integration capabilities from ServiceNow. We also have another big monitoring solution in place in our company, which is Dynatrace. At the moment, there doesn't exist an out-of-the-box integration for Dynatrace. I think that the integration and the exporting of the data collected are areas where Checkmk lacks but should try to improve the most. The only implementation of Checkmk that allows high availability is the virtual appliance that has the option for the availability of a different box. Otherwise, you have to find a way to implement it manually with some custom solution, which could be an improvement.

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ShaheenKapery

Solutions Architect at Altron

Improved our IT efficiency and problem resolution capabilities but MDM integration needs improvement

A lot of it is the ability to tell me what the problem is, even if it's a hardware or software error. The diagnosis is really nice, and it's enough for my technician to arrive with the right parts to fix it the first time. We don't need that extra truck roll. The fact that it can tell us which part to take with us, the most likely part that we need to replace, is a huge benefit. From an internal IT perspective, the integrations are really easy. Most of them can be done by even a tier-one technician. It's very straightforward: you click where it tells you to click, you do what it tells you to do, and it works.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup of Checkmk was easy...It is a very stable solution."

"We can monitor multiple sites using the product."

"I really like the auto-discovery feature."

"The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."

"It's versatile, scalable, and easier to use compared to other solutions like Nagios and OMD."

"Checkmk helps me compare data and foresee issues."

"Overall, from one to ten, I rate Checkmk a nine."

"The most valuable features of Checkmk are its resource monitoring, infra monitoring, and log factor configuration."

More Checkmk pros

"It is a product that is very easy to learn."

"The stability is good. Our systems have been up for over two years without any stability issues."

"The solution's technical support is good."

Cons

"Checkmk does not work too easily with the PowerStore. I use a PowerShell script as Checkmk runs on Linux and a Windows system, connecting with the Checkmk agent."

"Checkmk does not allow running scripts at varying intervals."

"It is easy for tech-savvy people, but newcomers might find it intimidating."

"The main challenge for us is that we're moving from Nagios to Checkmk, and we're still getting used to the new way of working."

"In Checkmk, the documentation can probably be improved a bit more."

"The initial setup is a bit complex."

"If an alert is generated for a specific pattern in the log, and if Checkmk catches that log, it will stay there even after the alert is resolved."

"Sometimes we receive alerts, and it can become annoying when you acknowledge an alert. It is very clunky when you acknowledge the alert. The process is not very intuitive, and there are instances where it feels a bit cumbersome to acknowledge an alert."

More Checkmk cons

"I would like to see MDM integration improved."

"At times, there is degradation in performance."

"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

Pricing and Cost Advice

"Checkmk is a fairly reasonably priced solution."

"The product is affordable."

"The price of Checkmk is cheaper compared to other enterprise products."

"I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."

"Pricing is okay and negotiable."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

Government

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Checkmk?

The most valuable feature of the solution is that it has a lot of different pieces, and they all work together...It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten.

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What needs improvement with Checkmk?

I will get more information about Checkmk when the proof of concept is done. It's going to be before the summer. There will be a report about the tool and a recommendation to use it. So far, it loo...

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What is your primary use case for Checkmk?

Checkmk ( /products/checkmk-reviews ) is a monitoring tool, so that's what I will use it for. Right now, it's not in production, but it's in a proof of concept phase. It looks good, so probably, du...

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What do you like most about Kaseya IT Center?

The solution's technical support is good.

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What needs improvement with Kaseya IT Center?

I would like to see MDM integration improved. It seems strange that it's not included. It's difficult to manage company phones without it. Many employees use company phones for work, even for tasks...

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What is your primary use case for Kaseya IT Center?

So, it's much bigger than just server monitoring. We can plan the deployment, handle it, and roll it back, and it can automatically roll it out. We can do it in the sandbox to see if there are any ...

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Comparisons

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Compared 49% of the time

Icinga vs Checkmk

Compared 9% of the time

LibreNMS vs Checkmk

Compared 7% of the time

PRTG Network Monitor vs Checkmk

Compared 4% of the time

Observium vs Checkmk

Compared 4% of the time

More Checkmk Competitors

No data available

Product Reports

Buyer's Guide

Checkmk

April 2025

Download Checkmk product report

Buyer's Guide

Server Monitoring

March 2025

Download Kaseya IT Center product report

Also Known As

No data available

IT Center

Overview

Checkmk is a powerful tool for monitoring IT infrastructure, providing vital insights on servers, databases, network devices, and custom applications.

Primarily used for supervising IT infrastructure, Checkmk helps organizations ensure service availability by monitoring hosts, processes, load, storage, and network appliances. With support for both Linux and Windows environments across multiple data centers, Checkmk performs compliance checks and preserves historical data for core network devices.

What are the key features of Checkmk?

Auto-discovery: Automatically identifies new hosts and applies monitoring rules.
Custom monitoring: Enhances MySQL performance tracking.
Slack integration: Provides immediate downtime alerts.
Graphical trend analysis: Offers 400 days of trend data.
Multiple site monitoring: Ensures seamless data synchronization through task automation.
Resource and infrastructure monitoring: Configures log factors to fit budget constraints.
System metric imports: Includes servers, SQL, file systems, and application monitoring.

What benefits and ROI should users look for in reviews?

Time-saving: Auto-discovery and task automation streamline processes.
Proactive alerts: Immediate downtime notifications optimize response times.
Historical insights: Long-term graphical trend analysis aids strategic planning.
Cost efficiency: Resource monitoring aligned with budget constraints.

Checkmk is deployed extensively in large enterprise environments for monitoring critical infrastructure. It proves particularly useful under conditions of frequent power outages or network issues, helping maintain smooth operations. While the alert acknowledgment process and interface require improvements, and the lack of an agent-less platform complicates server management, the strengths in auto-discovery, integration, and comprehensive monitoring make Checkmk a strong contender for IT infrastructure monitoring.

Checkmk

IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

Kaseya

Sample Customers

Information Not Available

1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters

Buyer's Guide

Checkmk vs. Kaseya IT Center

April 2025

Free Report: Checkmk vs. Kaseya IT Center

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