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Cisco Duo vs ESET EDR/XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
59
Ranking in other categories
Single Sign-On (SSO) (2nd), ZTNA as a Service (6th), Cisco Security Portfolio (6th), Multi-Factor Authentication (MFA) (1st)
ESET EDR/XDR
Ranking in Authentication Systems
39th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Endpoint Detection and Response (EDR) (62nd), Extended Detection and Response (XDR) (38th)
 

Mindshare comparison

As of April 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 9.8%, down from 11.8% compared to the previous year. The mindshare of ESET EDR/XDR is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

RyanDeppe - PeerSpot reviewer
Helps reduce the risk of a breach and is easy to deploy and onboard
For our customers, Duo Security is a significant advantage because it provides them with a straightforward method to implement MFA across their entire environment. Moreover, once we delve into the more advanced features of Duo Security, it enables us as a partner to engage in ongoing discussions regarding security strategies with our customers. Initially, we may only introduce them to MFA during the onboarding process. However, as their security strategy evolves, we can leverage Duo to perform additional tasks such as risk-based assessments and deployments, thereby assisting in the development of their security measures. Duo Security helps secure our infrastructure. It serves as our gateway layer of protection, allowing us to understand who is logging in and why. We conduct risk-based assessments on each user to determine whether their actions are appropriate or not. Duo Security is not a comprehensive security solution, but it is undoubtedly a crucial component, a critical layer of security. This aspect resonates with our customers consistently. Their ability to reduce the risk of a breach is of utmost importance. It serves as the primary line of defense. Currently, credential gathering and leaks are widespread in the market. By implementing an MFA solution like Duo Security, we can effectively prevent these issues. When we put a stop to credential harvesting, it becomes much harder for attackers to infiltrate and navigate our network. Therefore, Duo Security acts as an excellent first line of defense. User authentication and device verification are the methods through which we envision our customers navigating in order to prevent identity-based attacks. Initially, when we employ Duo Security, it is a straightforward implementation of multi-factor authentication. As we progress, we enhance security measures by incorporating device risk assessment and potentially even regional assessment. This includes considerations such as whether the login is being attempted from a specific IP address. These gradual enhancements contribute to the establishment of an additional layer of protection. Thus, it is not necessary to implement a completely disruptive strategy right from the start. Instead, it is possible to gradually adopt and integrate this approach, following a crawl, walk, or run methodology. The Duo Security self-service portal helps free up our customers' IT staff time, allowing them to focus on other projects. As a Cisco partner, we have received feedback from our customers that the portal is highly interactive, enabling them to easily navigate and resolve issues. After setting up their Duo environment, we rarely receive callbacks for assistance, as the portal is intuitive and empowers users to handle everything they need on their own. The appealing aspect of Duo Security is its ability to establish trust for every access request, regardless of its origin. It is a cloud-based solution with excellent API integrations. It doesn't matter where or how a user logs in; Duo will be there to protect the user, whether it's through MFA, risk assessment, or similar methods. It is extremely beneficial to our customers that Duo Security considers all resources as external. Our customers frequently inquire about a zero-trust model, and this is a key component of it. Unfortunately, I would love to say that there is a simple solution for zero trust where we can just deploy this solution and be done with it. But that's not the case. It requires a layered approach, and that's what we convey to our customers. Duo Security is definitely a part of that. Duo Security has helped improve our customers' cybersecurity resilience. Internally, it protects our users from accessing sales operations-based environments. Additionally, our customers use it regularly to protect business-critical applications.
MV
An easy-to-use solution that could improve it’s website-scouring capabilities
The solution is easy to use The solution could improve how it scours each website. We have used the solution for more than a year. The stability is very good, so I rate the solution’s stability an eight out of ten. I rate the scalability a seven out of ten. Our clients are mostly medium-sized…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"It is really scalable. It is easy once you get an application in. You can import users from Active Directory and enroll users really fast."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"I lead an IT organization that has a significant amount of technical debt, and we're not in a zero-trust architecture yet. I'm pushing in that direction. Duo helps me considerably with my identity in an environment where I don't have zero trust. It's helping me bridge the gap until I can build a zero trust architecture."
"The administrator tool in the dashboard is the most valuable feature. It's really easy to quickly see if users are locked out from their device, firmware code, or just all the little dashboards and reports I can run to give the security for monthly reports. The dashboard's really good."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The solution is easy to use."
 

Cons

"The dashboard needs to be improved."
"Sometimes, it's a little harder for customers to adopt."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop. Other than that, the solution was rock solid throughout my time administering it."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"The solution could improve how it scours each website."
 

Pricing and Cost Advice

"Cisco has the most expensive products because market leaders tend to charge a lot."
"During testing we are allowed a certain number of licenses for free."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"The product’s pricing is reasonable."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"The pricing was a lot more than what we were paying for our previous solution."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Computer Software Company
24%
Manufacturing Company
8%
Government
6%
Financial Services Firm
6%
Comms Service Provider
22%
Computer Software Company
14%
Financial Services Firm
12%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
The setup cost is reasonable, estimated at around six euros per month.
What is your experience regarding pricing and costs for ESET EDR/XDR?
I rate the solution’s pricing a six or seven out of ten. Our customers have a yearly license with no additional costs.
What needs improvement with ESET EDR/XDR?
The solution could improve how it scours each website.
 

Also Known As

Duo Security
ESET Secure Authentication
 

Overview

 

Sample Customers

Information Not Available
Mitsubishi Motors, Canon
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems. Updated: March 2025.
845,040 professionals have used our research since 2012.