We performed a comparison between Cisco Duo and Ping Identity Platform based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a good solution for hybrid environments and VPN."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"The push notifications and the integrations they offer are valuable. Their mobile app is very useful. It is very easy to use."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"The most valuable aspect is the authentication and the SSO."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The solution is stable. We haven't experienced any bugs or glitches."
"The solution is highly stable and scalable"
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"The technical engineers in the first line of support should improve their knowledge."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"The dashboard needs to be improved."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"There might be a little slowness, but that could be my connection."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."
"The product is not customizable."
"It requires some expertise to set up and manage."
"The initial setup appears to be difficult in the beginning."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Ping Identity Platform is ranked 5th in Authentication Systems with 19 reviews. Cisco Duo is rated 8.8, while Ping Identity Platform is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Ping Identity Platform writes " A highly stable tool offering extremely helpful technical support to its users". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Ping Identity Platform is most compared with Microsoft Entra ID, Symantec Siteminder, ForgeRock, Microsoft Active Directory and SailPoint Identity Security Cloud. See our Cisco Duo vs. Ping Identity Platform report.
See our list of best Authentication Systems vendors and best Single Sign-On (SSO) vendors.
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