DX Unified Infrastructure Management and Cisco Intersight are competitors in the IT infrastructure management category. Cisco Intersight seems to have an edge with its advanced hybrid cloud capabilities and integration features.
Features: DX Unified Infrastructure Management offers scalable monitoring, over 180 integration probes for comprehensive analysis, and a non-Java agent technology for stability and efficiency. Its modular design allows effective IT resource management. Cisco Intersight provides strong integration with converged cloud capabilities, seamless hybrid environment management, and central control for data centers, along with effective workflow automation.
Room for Improvement: DX Unified Infrastructure Management could improve customer support and access to experts, and optimize the learning curve and functions like VMware monitoring. Cisco Intersight needs enhanced hybrid cloud management, better integration with third-party tools, and expanded on-premises features to match its cloud offerings.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management is strong in on-premises deployment but faces post-acquisition support challenges, impacting satisfaction. Cisco Intersight offers flexible hybrid and public cloud deployment options with praise for initial support, though escalation support needs improvement.
Pricing and ROI: DX Unified Infrastructure Management has tiered pricing with high ROI from its comprehensive feature set and automation, but it is relatively expensive. Cisco Intersight offers competitive pricing including options for free licenses with limited features. Both solutions provide quick ROI by enhancing efficiency and coverage.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco technical support is helpful.
Cisco provides better support than anyone else.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Some steps are not included in the official documentation, which can create challenges.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
More products should be made compatible with iWORK, including more software and hardware.
Better support and more accessible resources are crucial.
The pricing is fair and reasonable, particularly for enterprises.
The pricing mechanism sounds fair.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Currently, the tool performs necessary functions such as uploading logs and automatically raising incidents when there is an outage or hardware failure.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
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