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Cisco Intersight vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Cisco Intersight's customer support is praised for professionalism and knowledge, though experiences vary, with some reporting mixed results.
Sentiment score
9.4
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
 

Room For Improvement

Sentiment score
6.4
Cisco Intersight struggles with bugs, integration issues, and usability, needing better third-party support, automation, and deployment ease.
Sentiment score
5.0
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
 

Scalability Issues

Sentiment score
5.1
Cisco Intersight is scalable, cloud-based, requires minimal management, and adapts easily to varying business demands and users.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
 

Setup Cost

No sentiment score available
Cisco Intersight offers competitive pricing with no extra fees, perceived as cost-effective and valuable by users.
No sentiment score available
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
 

Stability Issues

Sentiment score
6.8
Cisco Intersight is generally stable, though stability issues may arise with new features; users value its consistent performance.
Sentiment score
9.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
 

Valuable Features

Sentiment score
8.6
Cisco Intersight excels in integration, cloud management, automation, and analytics, offering scalability and unified data center oversight.
Sentiment score
8.0
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
20th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Cloud Management (12th)
LogicMonitor
Ranking in IT Infrastructure Monitoring
11th
Average Rating
9.0
Reviews Sentiment
7.8
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (12th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (5th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 2.4%, up from 2.0% compared to the previous year. The mindshare of LogicMonitor is 2.4%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

David Fartouk - PeerSpot reviewer
Helps know whether a solution is deployed correctly, but the automation capabilities are difficult to use
We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a pretty complex solution. It can give you a lot of things, but nothing is simple. The usability must be better.
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
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Top Industries

By visitors reading reviews
Computer Software Company
43%
Financial Services Firm
8%
Manufacturing Company
5%
Healthcare Company
5%
Computer Software Company
22%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco Intersight?
Intersight can validate our environment.
What needs improvement with Cisco Intersight?
We used the solution's automation capabilities, but it wasn’t easy. It was part of why we took some time to deploy the solution. It didn't give us much value. It wasn't that good. Intersight is a p...
What is your primary use case for Cisco Intersight?
We use the solution for server management across various locations.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Also Known As

Intersight
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

EXMAR, RapidScale
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Cisco Intersight vs. LogicMonitor and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.