LogicMonitor and Cisco Intersight are competitors in the IT management and cloud service management sector. LogicMonitor appears to have an edge in terms of its robust features and responsiveness in customer service, but Cisco Intersight shines in managing hybrid and multi-cloud environments.
Features: LogicMonitor offers customizable dashboard functionalities that enhance user interaction with data swiftly. Its logic modules and dynamic alerting capabilities provide granular control and environmental insights. Cisco Intersight excels with integration and manageability across cloud services, offering strong analytics and automation features, making it suitable for hybrid and multi-cloud environment management.
Room for Improvement: LogicMonitor could benefit from enhancing its topology mapping and reporting capabilities. It needs to improve ease of use for customizations, particularly for non-standard equipment, and develop its logs feature. Cisco Intersight users seek better hybrid cloud management, integration with third-party tools, and enhancements in automation for seamless operation across diverse hardware and cloud services.
Ease of Deployment and Customer Service: LogicMonitor supports deployment in hybrid, on-premises, and cloud environments and is praised for its responsive support team. Cisco Intersight also supports these environments but may struggle with complex integrations and automation. While both have good support, LogicMonitor is consistently recognized for rapid response and knowledgeable staff.
Pricing and ROI: LogicMonitor is appreciated for its comprehensive features and flexibility at a competitive price, offering significant ROI through reduced false alerts and improved efficiency. However, its licensing model may become costly for large environments. Cisco Intersight provides competitive pricing with varied licensing options, appealing for core data center integration and cloud management. Users of both products observe tangible returns, with LogicMonitor's ROI enhanced by its operational efficiencies.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Some steps are not included in the official documentation, which can create challenges.
More products should be made compatible with iWORK, including more software and hardware.
Intersight offers a simple monitor feature, which can be integrated with other Cisco products, while still providing a solution with another brand.
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
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