Cisco Meeting Server and Google Hangouts are competing products in the field of video conferencing. While Google Hangouts holds an edge due to its seamless integration into Google's ecosystem and cost-effectiveness, Cisco Meeting Server is preferred for its advanced security features and scalability.
Features: Cisco Meeting Server offers robust security with on-premise control, appealing to enterprises prioritizing data protection. It seamlessly integrates within enterprise environments, making it ideal for large organizations with advanced IT management needs. In contrast, Google Hangouts provides easy accessibility and integration with Google Workspace. Its intuitive interface is perfect for users prioritizing ease of use. Google Hangouts' simple setup with minimal configuration makes it popular among small to medium enterprises.
Room for Improvement: Cisco Meeting Server could improve its user interface to be more intuitive for non-tech users and reduce the complexity of initial setup and maintenance. Enhancing remote accessibility features could make it more appealing for smaller teams. For Google Hangouts, fortifying security measures would cater to enterprises needing enhanced protection. Improving scalability for larger organizations and adding more advanced features like detailed analytics would increase its appeal.
Ease of Deployment and Customer Service: Google Hangouts benefits from straightforward deployment via web and mobile apps, providing easy access for users familiar with Google's ecosystem. Its online support through Google's platform offers extensive resources. Cisco Meeting Server demands more resources for deployment due to on-premise infrastructure needs but allows increased control over configurations, and offers tailored support options suited for enterprise needs, potentially at a higher cost.
Pricing and ROI: Cisco Meeting Server involves higher initial setup costs due to the infrastructure requirements but can yield higher ROI for organized large-scale deployments. It is scalable to support extensive use. Google Hangouts offers lower setup costs with subscription-based pricing, making it cost-effective for small to medium enterprises. It provides a quick return on investment for smaller setups.
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.
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