HCL Sametime and Cisco Meeting Server are both key players in the enterprise communication space. HCL Sametime has an upper hand in cost-effectiveness and customer support, whereas Cisco Meeting Server is preferred for its advanced features.
Features: HCL Sametime offers robust instant messaging, presence information, and security, which are ideal for collaboration-focused organizations. On the other hand, Cisco Meeting Server provides outstanding integration capabilities, versatility, and superior audio and video conferencing, making it a comprehensive communication tool for businesses.
Room for Improvement: HCL Sametime could improve its integration with external systems, offer enhancements in its video conferencing quality, and provide more customization options. Cisco Meeting Server could benefit from simplifying its deployment process, reducing overall costs, and improving speed and efficiency in customer service response.
Ease of Deployment and Customer Service: HCL Sametime is easily deployable within IBM environments and is noted for strong customer service, streamlining the setup experience. Cisco Meeting Server, although more complex to deploy, offers excellent scalability and integration with third-party systems, but might require more customer support during deployment.
Pricing and ROI: HCL Sametime provides appealing pricing with lower initial setup cost, attracting budget-conscious buyers. Cisco Meeting Server, while higher in cost, yields a significant ROI with its extensive feature set, presenting a justified investment for businesses requiring an all-inclusive communication solution.
Cisco Meeting Server brings premises-based video, audio, and web communication together to meet the collaboration needs of the modern workplace. It works with third-party devices, and provides an enjoyable and intuitive user experience. It also scales easily, and can be purchased using our all-in-one, user-based multiparty licensing offer.
HCL Sametime. Secure Conversations Across Any Device
Your company can’t afford to take any data risks, but your teams still need to be able to interact and react quickly, wherever they are working. Sametime offers modern instant messaging, file-sharing, and online meetings with the proven security your business can trust.
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