

Forcepoint Next Generation Firewall and Cisco Umbrella are both leading products in network security. Cisco Umbrella is considered superior due to its comprehensive features, making it worth the higher cost.
Features: Users highlight Forcepoint's advanced threat protection, intrusion prevention, and VPN capabilities. Cisco Umbrella is praised for its DNS-layer security, threat intelligence, and easy integration. Cisco Umbrella’s feature set is more comprehensive, giving it an edge over Forcepoint.
Room for Improvement: Forcepoint is often critiqued for its complex configuration and reporting capabilities, which users find lacking. Cisco Umbrella users request better deployment guides and more robust API integration. Both products need usability improvements, but Forcepoint faces more criticism regarding its complexity.
Ease of Deployment and Customer Service: Forcepoint Next Generation Firewall users find the deployment process challenging and time-consuming, though they report good customer service support. Cisco Umbrella is appreciated for its straightforward setup and efficient deployment process; however, users feel customer service could be more responsive. Cisco's ease of deployment gives it an advantage here.
Pricing and ROI: User reviews indicate that Forcepoint has a reasonable setup cost and offers good ROI, but some feel the pricing could be more competitive. Cisco Umbrella, while more expensive, is viewed as delivering strong ROI due to its advanced feature set. Users believe Cisco Umbrella’s benefits justify the higher price, making it the more favorable investment overall.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it.
It is easy and offers different solutions for each solution type with small, mid, and large scale options available.
I did see a return on investment with Forcepoint Next Generation Firewall, as mentioned by the efficiency improvements and the metrics related to how much I cut investigation time, the number of incidents, and the ease of making changes or pushing new configurations.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.
TAC engineers are very experienced and troubleshoot issues within the expected timeframe with no problems.
Technical support is sometimes slow to respond, and it takes longer to resolve issues.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
I can have one management node similar to Palo Alto Panorama, with multiple nodes covering different sites, data centers, or zones.
There are restrictions in the firewall manager and limitations when deploying for cloud environments.
Forcepoint Next Generation Firewall is scalable and can grow with my organization's needs.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
It has many freezes for no reason.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.
AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.
I recommend that additional features be included in a single license to avoid the need for extra licensing costs.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The costs can be high since additional features require separate licenses.
In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Forcepoint Next Generation Firewall has impacted my organization positively by making it very easy to work and offering a more competitive price compared to other vendors.
Forcepoint Next Generation Firewall has positively impacted my organization by providing always-on perimeter security.
Strong network segmentation is my favorite feature that Forcepoint Next Generation Firewall offers.
| Product | Market Share (%) |
|---|---|
| Cisco Umbrella | 21.6% |
| Infoblox Advanced DNS Protection | 12.4% |
| Palo Alto Networks DNS Security | 7.5% |
| Other | 58.5% |
| Product | Market Share (%) |
|---|---|
| Forcepoint Next Generation Firewall | 0.6% |
| Fortinet FortiGate | 18.7% |
| OPNsense | 11.2% |
| Other | 69.5% |

| Company Size | Count |
|---|---|
| Small Business | 49 |
| Midsize Enterprise | 30 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 28 |
| Midsize Enterprise | 10 |
| Large Enterprise | 11 |
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
Forcepoint Next Generation Firewall is a versatile and comprehensive solution for perimeter security, offering features such as SD-WAN, IPS, VPN, and cloud or on-premises subscription keys. It is preferred by many clients over Cisco and is used for obligation redundancy, VPN access, and as the main point of security in infrastructure.
The product is praised for its simplicity, flexibility, complete feature set, scalability, and central management capabilities. Other valuable features include IPS, firewall, sandbox, application control, filtering, security management center, connectivity, and integration capabilities.
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