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Cisco Umbrella vs Forcepoint Next Generation Firewall comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 30, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Cisco Umbrella enhances security and productivity, reduces costs, and simplifies network management, offering significant ROI and client satisfaction.
Sentiment score
7.0
Users report significant ROI with Forcepoint Next Generation Firewall due to cost reduction, improved security, enhanced performance, and easier management.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it.
 

Customer Service

Sentiment score
8.0
Cisco Umbrella provides knowledgeable support, but users desire faster response times despite high satisfaction and effective resources.
Sentiment score
5.5
Forcepoint Next Generation Firewall support is skilled but slow, with calls for local support and improved response times.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.
Technical support is sometimes slow to respond, and it takes longer to resolve issues.
 

Scalability Issues

Sentiment score
8.2
Cisco Umbrella offers scalable, cloud-based cybersecurity, easily handling thousands of users and sites while adapting to organizational needs.
Sentiment score
7.4
Forcepoint Next Generation Firewall excels in scalability, though some users face challenges with large-scale and cloud deployments.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
There are restrictions in the firewall manager and limitations when deploying for cloud environments.
 

Stability Issues

Sentiment score
8.3
Cisco Umbrella is praised for its stability, high uptime, minimal glitches, and seamless performance across platforms with high user satisfaction.
Sentiment score
7.9
Forcepoint Next Generation Firewall is stable and reliable, with praised detection and minor stability concerns in complex deployments.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
 

Room For Improvement

Users seek improved integrations, security features, customization, licensing flexibility, interface ease, support, pricing, and deployment for Cisco Umbrella.
Forcepoint NGFW needs UI, policy management, and pricing enhancements, along with improved support, integration, and configuration flexibility.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.
I recommend that additional features be included in a single license to avoid the need for extra licensing costs.
 

Setup Cost

Cisco Umbrella pricing is flexible yet debated, with negotiable discounts and enterprise bundles but mixed views on cost transparency.
Forcepoint NGFW pricing varies, with costs perceived as high due to licensing models and additional feature charges.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
The costs can be high since additional features require separate licenses.
In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.
 

Valuable Features

Cisco Umbrella offers robust DNS security, easy deployment, and integration, enhancing protection and visibility for hybrid work environments.
Forcepoint Next Generation Firewall offers comprehensive security features and integration for effective network and systems application management.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
With Forcepoint, this process is simplified compared to others like Fortinet.
The most valuable features of Forcepoint Next Generation Firewall are the advanced threat protection, including features like IPS and DDoS prevention, which help avoid internal DDoS attacks.
 

Categories and Ranking

Cisco Umbrella
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (2nd)
Forcepoint Next Generation ...
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
44
Ranking in other categories
Firewalls (28th), Software Defined WAN (SD-WAN) Solutions (13th), WAN Edge (13th)
 

Mindshare comparison

While both are Enterprise Networking solutions, they serve different purposes. Cisco Umbrella is designed for Domain Name System (DNS) Security and holds a mindshare of 21.3%, down 27.2% compared to last year.
Forcepoint Next Generation Firewall, on the other hand, focuses on Firewalls, holds 0.5% mindshare, up 0.3% since last year.
Domain Name System (DNS) Security
Firewalls
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
OusaidAbaz - PeerSpot reviewer
Provides decent protection for the LAN but complicated interface
We had some licensing issues with its web filtering capabilities. That's why we migrated our web filtering to Cisco Umbrella. Moreover, the interface is complicated. It's difficult to locate all the necessary menus and functions. For example, one of the many issues is with SSH. Even now, we haven't successfully opened the port to connect using SSH mode when we want to change the configuration. It's like a black box—not very open to changes and customization. It's simply not easy to configure. There are other problems, too. For example regarding Forcepoint's Websense component. We had a lot of problems managing the web settings within Websense. That's why we migrated to Cisco Umbrella for cloud-based web filtering. It's not that Forcepoint is inherently bad. The issue is that it's not user-friendly. It is not easy to use. The developers need to redesign the interface (GUI) for better management. It is very difficult to manage. For example, simple actions require too many clicks compared to FortiGate or Palo Alto. That's the main problem.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Educational Organization
9%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What is your experience regarding pricing and costs for Forcepoint Next Generation Firewall?
The licensing model is dependent on negotiation skills, but there is room for improvement. The costs can be high since additional features require separate licenses.
What needs improvement with Forcepoint Next Generation Firewall?
The licensing model should be more flexible. I recommend that additional features be included in a single license to avoid the need for extra licensing costs. Additionally, there are performance li...
 

Also Known As

OpenDNS
Forcepoint NGFW, Stonesoft Next Generation Firewall, McAfee Network Security Platform, Intel Security Network Security Platform
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
California Department of Corrections and Rehabilitation (CDCR)
Find out what your peers are saying about Cisco, Infoblox, Palo Alto Networks and others in Domain Name System (DNS) Security. Updated: July 2025.
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